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/*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbpriority` -- LOCK TABLES `hdk_tbpriority` WRITE; /*!40000 ALTER TABLE `hdk_tbpriority` DISABLE KEYS */; INSERT INTO `hdk_tbpriority` VALUES (1,'Critical',8,'#660000',0,0,1,0,'A'),(2,'High',16,'#ff0000',0,0,4,0,'A'),(3,'Average',32,'#ffcc33',0,0,8,0,'A'),(4,'Low',32,'#66ff66',1,0,24,0,'A'),(5,'Planned',5,'#3399ff',0,0,0,15,'N'); /*!40000 ALTER TABLE `hdk_tbpriority` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbproperty` -- DROP TABLE IF EXISTS `hdk_tbproperty`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbproperty` ( `idproperty` int(11) NOT NULL AUTO_INCREMENT, `idcategory` int(11) DEFAULT NULL, `idperson` int(11) DEFAULT NULL, `idcompany` int(11) DEFAULT NULL, `iddepartment` int(11) DEFAULT NULL, `situation` int(11) DEFAULT NULL, `idprovider` int(11) DEFAULT NULL, `idmanufacturer` int(11) DEFAULT NULL, `name` varchar(100) DEFAULT NULL, `tag_number` varchar(50) DEFAULT NULL, `model` varchar(100) DEFAULT NULL, `serial_number` varchar(50) DEFAULT NULL, `location` varchar(100) DEFAULT NULL, `purchasing_date` date DEFAULT NULL, `receipt_number` varchar(50) DEFAULT NULL, `warranty_date` date DEFAULT NULL, `observations` blob, `entry_date` date DEFAULT NULL, `idcostcenter` int(11) DEFAULT NULL, `days_attendance` int(11) DEFAULT NULL, `hours_attendance` int(11) DEFAULT NULL, `maintenance_date` date DEFAULT NULL, `ip_number` varchar(25) DEFAULT NULL, `mac_adress` varchar(100) DEFAULT NULL, PRIMARY KEY (`idproperty`), KEY `FK2_hdk_tbproperty` (`idperson`), KEY `FK3_hdk_tbproperty` (`iddepartment`), KEY `FK1_hdk_tbproperty` (`idprovider`), KEY `FK5_hdk_tbproperty` (`idmanufacturer`), KEY `FK6_hdk_tbproperty` (`idcompany`), KEY `FK_hdk_tbproperty` (`idcategory`), KEY `FK4_hdk_tbproperty` (`idcostcenter`), CONSTRAINT `FK1_hdk_tbproperty` FOREIGN KEY (`idprovider`) REFERENCES `hdk_tbproperty_provider` (`idprovider`), CONSTRAINT `FK2_hdk_tbproperty` FOREIGN KEY (`idperson`) REFERENCES `tbperson` (`idperson`), CONSTRAINT `FK3_hdk_tbproperty` FOREIGN KEY (`iddepartment`) REFERENCES `hdk_tbdepartment` (`iddepartment`), CONSTRAINT `FK4_hdk_tbproperty` FOREIGN KEY (`idcostcenter`) REFERENCES `hdk_tbcostcenter` (`idcostcenter`), CONSTRAINT `FK5_hdk_tbproperty` FOREIGN KEY (`idmanufacturer`) REFERENCES `hdk_tbproperty_manufacturer` (`idmanufacturer`), CONSTRAINT `FK6_hdk_tbproperty` FOREIGN KEY (`idcompany`) REFERENCES `tbperson` (`idperson`), CONSTRAINT `FK_hdk_tbproperty` FOREIGN KEY (`idcategory`) REFERENCES `hdk_tbproperty_category` (`idcategory`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbproperty` -- LOCK TABLES `hdk_tbproperty` WRITE; /*!40000 ALTER TABLE `hdk_tbproperty` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbproperty` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbproperty_category` -- DROP TABLE IF EXISTS `hdk_tbproperty_category`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbproperty_category` ( `idcategory` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(100) NOT NULL, PRIMARY KEY (`idcategory`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbproperty_category` -- LOCK TABLES `hdk_tbproperty_category` WRITE; /*!40000 ALTER TABLE `hdk_tbproperty_category` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbproperty_category` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbproperty_manufacturer` -- DROP TABLE IF EXISTS `hdk_tbproperty_manufacturer`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbproperty_manufacturer` ( `idmanufacturer` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(100) NOT NULL, PRIMARY KEY (`idmanufacturer`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbproperty_manufacturer` -- LOCK TABLES `hdk_tbproperty_manufacturer` WRITE; /*!40000 ALTER TABLE `hdk_tbproperty_manufacturer` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbproperty_manufacturer` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbproperty_provider` -- DROP TABLE IF EXISTS `hdk_tbproperty_provider`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbproperty_provider` ( `idprovider` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(100) NOT NULL, PRIMARY KEY (`idprovider`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbproperty_provider` -- LOCK TABLES `hdk_tbproperty_provider` WRITE; /*!40000 ALTER TABLE `hdk_tbproperty_provider` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbproperty_provider` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbreason` -- DROP TABLE IF EXISTS `hdk_tbreason`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbreason` ( `idreason` int(11) unsigned NOT NULL AUTO_INCREMENT, `idservice` int(11) NOT NULL, `reason` varchar(100) NOT NULL, `status` char(1) NOT NULL DEFAULT 'A', PRIMARY KEY (`idreason`), KEY `FK_hdk_tbreason` (`idservice`), CONSTRAINT `FK_hdk_tbreason` FOREIGN KEY (`idservice`) REFERENCES `hdk_tbcore_service` (`idservice`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbreason` -- LOCK TABLES `hdk_tbreason` WRITE; /*!40000 ALTER TABLE `hdk_tbreason` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbreason` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest` -- DROP TABLE IF EXISTS `hdk_tbrequest`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest` ( `idrequest` int(11) NOT NULL AUTO_INCREMENT, `code_request` varchar(20) NOT NULL, `subject` blob NOT NULL, `description` blob NOT NULL, `idtype` int(11) NOT NULL, `iditem` int(11) NOT NULL, `idservice` int(11) NOT NULL, `idreason` int(11) unsigned DEFAULT NULL, `idpriority` int(11) NOT NULL, `idsource` int(11) NOT NULL, `idperson_creator` int(11) DEFAULT NULL COMMENT 'id da pessoa que abriu a solicitacao em nome de outra, s� � preenchido nesse tipo de situa��o', `entry_date` datetime NOT NULL COMMENT 'data em que foi registrada no sistema', `service_value` float DEFAULT NULL, `os_number` varchar(20) DEFAULT NULL, `label` varchar(20) DEFAULT NULL, `extensions_number` varchar(2) DEFAULT '0' COMMENT 'numero de vezes que foi prorrogada', `idperson_juridical` mediumint(5) DEFAULT NULL COMMENT 'id da empresa do usuario', `serial_number` varchar(20) DEFAULT NULL, `idattendance_way` smallint(6) unsigned DEFAULT NULL COMMENT 'forma de atendimento', `expire_date` datetime DEFAULT NULL, `code_group` mediumint(9) DEFAULT NULL COMMENT 'esta coluna � para dizer para qual grupo que sera designado o atendimento', `code_email` varchar(240) DEFAULT NULL, `idperson_owner` mediumint(9) NOT NULL COMMENT 'esta coluna o id de quem necessita do servi�o, que pode nao ser o mesmo que abriu', `idstatus` tinyint(2) DEFAULT NULL COMMENT 'aqui ficara o id do status atual da solicitacao', `flag_opened` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'essa coluna mostra se o atendente ja viu a solicitacao nova sem assumir', PRIMARY KEY (`idrequest`,`code_request`), UNIQUE KEY `request_code` (`code_request`), UNIQUE KEY `IDX_CODE_EMAIL` (`code_email`), KEY `FK_idtype` (`idtype`), KEY `FK_iditem` (`iditem`), KEY `FK_idservice` (`idservice`), KEY `FK_idreason` (`idreason`), KEY `FK_idpriority` (`idpriority`), KEY `FK_idsource` (`idsource`), KEY `FK_idperson_creator` (`idperson_creator`), KEY `idx_1` (`code_request`,`idperson_owner`,`idstatus`), KEY `idx_2` (`code_request`,`idstatus`), CONSTRAINT `FK_iditem` FOREIGN KEY (`iditem`) REFERENCES `hdk_tbcore_item` (`iditem`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idperson_creator` FOREIGN KEY (`idperson_creator`) REFERENCES `tbperson` (`idperson`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idpriority` FOREIGN KEY (`idpriority`) REFERENCES `hdk_tbpriority` (`idpriority`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idreason` FOREIGN KEY (`idreason`) REFERENCES `hdk_tbcore_reason` (`idreason`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idservice` FOREIGN KEY (`idservice`) REFERENCES `hdk_tbcore_service` (`idservice`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idsource` FOREIGN KEY (`idsource`) REFERENCES `hdk_tbsource` (`idsource`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idtype` FOREIGN KEY (`idtype`) REFERENCES `hdk_tbcore_type` (`idtype`) ON DELETE NO ACTION ON UPDATE NO ACTION ) ENGINE=InnoDB AUTO_INCREMENT=63 DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest` -- LOCK TABLES `hdk_tbrequest` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_addinfo` -- DROP TABLE IF EXISTS `hdk_tbrequest_addinfo`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_addinfo` ( `idrequest_addinfo` int(11) NOT NULL AUTO_INCREMENT, `idaddinfo` int(11) NOT NULL, `code_request` varchar(20) NOT NULL, PRIMARY KEY (`idrequest_addinfo`), KEY `fk_addinfo_idaddinfo_hdk_tbaddinfo` (`idaddinfo`), KEY `fk_addinfo_code_request_hdk_tbrequest` (`code_request`), CONSTRAINT `fk_addinfo_code_request_hdk_tbrequest` FOREIGN KEY (`code_request`) REFERENCES `hdk_tbrequest` (`code_request`), CONSTRAINT `fk_addinfo_idaddinfo_hdk_tbaddinfo` FOREIGN KEY (`idaddinfo`) REFERENCES `hdk_tbaddinfo` (`idaddinfo`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_addinfo` -- LOCK TABLES `hdk_tbrequest_addinfo` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_addinfo` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_addinfo` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_approval` -- DROP TABLE IF EXISTS `hdk_tbrequest_approval`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_approval` ( `request_code` bigint(16) NOT NULL, `idapproval` int(10) DEFAULT NULL, `idnote` int(10) DEFAULT NULL, `idperson` int(10) NOT NULL DEFAULT '0', `order` int(2) NOT NULL DEFAULT '0', `fl_rejected` int(1) NOT NULL DEFAULT '0', `fl_recalculate` int(1) NOT NULL DEFAULT '0', `idrequestapproval` int(4) NOT NULL AUTO_INCREMENT, PRIMARY KEY (`idrequestapproval`), KEY `FK_hdk_tbrequest_approval` (`idapproval`), CONSTRAINT `FK_hdk_tbrequest_approval` FOREIGN KEY (`idapproval`) REFERENCES `hdk_tbapproval_rule` (`idapproval`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_approval` -- LOCK TABLES `hdk_tbrequest_approval` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_approval` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_approval` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_attachment` -- DROP TABLE IF EXISTS `hdk_tbrequest_attachment`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_attachment` ( `idrequest_attachment` int(11) NOT NULL AUTO_INCREMENT, `code_request` varchar(20) DEFAULT NULL, `file_name` varchar(200) DEFAULT NULL, PRIMARY KEY (`idrequest_attachment`), KEY `FK_id_request_attachment` (`code_request`), CONSTRAINT `FK_hdk_tbrequest_attachment` FOREIGN KEY (`code_request`) REFERENCES `hdk_tbrequest` (`code_request`) ON DELETE NO ACTION ON UPDATE NO ACTION ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_attachment` -- LOCK TABLES `hdk_tbrequest_attachment` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_attachment` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_attachment` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_change_expire` -- DROP TABLE IF EXISTS `hdk_tbrequest_change_expire`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_change_expire` ( `idchangeexpire` int(11) NOT NULL AUTO_INCREMENT, `code_request` varchar(20) NOT NULL, `reason` blob, `idperson` int(11) NOT NULL, `changedate` date NOT NULL, PRIMARY KEY (`idchangeexpire`), KEY `FK_chexpire_code_request` (`code_request`), KEY `FK_chexpire_idperson` (`idperson`), CONSTRAINT `FK_chexpire_code_request` FOREIGN KEY (`code_request`) REFERENCES `hdk_tbrequest` (`code_request`), CONSTRAINT `FK_chexpire_idperson` FOREIGN KEY (`idperson`) REFERENCES `tbperson` (`idperson`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_change_expire` -- LOCK TABLES `hdk_tbrequest_change_expire` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_change_expire` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_change_expire` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_code` -- DROP TABLE IF EXISTS `hdk_tbrequest_code`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_code` ( `cod_request` varchar(20) NOT NULL, `cod_month` int(11) NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_code` -- LOCK TABLES `hdk_tbrequest_code` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_code` DISABLE KEYS */; INSERT INTO `hdk_tbrequest_code` VALUES ('7',201208),('109',201209),('72',201210),('27',201211),('4',201301),('2',201405),('265',201406),('412',201407),('367',201408),('360',201409),('358',201410),('315',201411),('269',201412),('326',201501),('326',201502),('352',201503),('157',201504),('20',201602),('3',201905),('4',201906),('2',201907),('2',201908),('12',201909),('9',201911),('62',201912); 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/*!40000 ALTER TABLE `hdk_tbrequest_dates` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_emailcron` -- DROP TABLE IF EXISTS `hdk_tbrequest_emailcron`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_emailcron` ( `idrequest_emailcron` int(11) NOT NULL AUTO_INCREMENT, `code_request` varchar(20) DEFAULT NULL, `date_in` datetime DEFAULT NULL, `date_out` datetime DEFAULT NULL, `send` tinyint(1) DEFAULT NULL, `operation` varchar(20) DEFAULT NULL, `reason` varchar(250) DEFAULT 'NULL', PRIMARY KEY (`idrequest_emailcron`), KEY `code_request` (`code_request`), KEY `date_in` (`date_in`), KEY `date_out` (`date_out`), KEY `send` (`send`), CONSTRAINT `hdk_tbrequest_emailcron_ibfk_2` FOREIGN KEY (`code_request`) REFERENCES `hdk_tbrequest` (`code_request`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 AVG_ROW_LENGTH=564; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_emailcron` -- LOCK TABLES `hdk_tbrequest_emailcron` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_emailcron` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_emailcron` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_evaluation` -- DROP TABLE IF EXISTS `hdk_tbrequest_evaluation`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_evaluation` ( `idrequestevaluation` int(11) NOT NULL AUTO_INCREMENT, `idevaluation` int(11) NOT NULL, `code_request` varchar(20) NOT NULL, `date` datetime DEFAULT NULL, PRIMARY KEY (`idrequestevaluation`), KEY `FK_hdk_tbrequest_evaluation` (`idevaluation`), KEY `CODE_REQUEST_IDX` (`code_request`), CONSTRAINT `FK_hdk_tbrequest_evaluation` FOREIGN KEY (`idevaluation`) REFERENCES `hdk_tbevaluation` (`idevaluation`) ON DELETE NO ACTION ON UPDATE NO ACTION ) ENGINE=InnoDB AUTO_INCREMENT=3124 DEFAULT CHARSET=utf8 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_evaluation` -- LOCK TABLES `hdk_tbrequest_evaluation` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_evaluation` DISABLE KEYS */; INSERT INTO `hdk_tbrequest_evaluation` VALUES (3123,4,'201909000001','2019-09-18 13:31:44'); /*!40000 ALTER TABLE `hdk_tbrequest_evaluation` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_has_tbproperty` -- DROP TABLE IF EXISTS `hdk_tbrequest_has_tbproperty`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_has_tbproperty` ( `idrequest` int(11) DEFAULT NULL, `idproperty` int(11) DEFAULT NULL, `label` varchar(20) DEFAULT NULL, `serial_number` varchar(20) DEFAULT NULL, KEY `FK_idrequest_property` (`idrequest`), KEY `FK_idproperty_request` (`idproperty`), CONSTRAINT `FK_idproperty_request` FOREIGN KEY (`idproperty`) REFERENCES `hdk_tbproperty` (`idproperty`) ON DELETE NO ACTION ON UPDATE NO ACTION, CONSTRAINT `FK_idrequest_property` FOREIGN KEY (`idrequest`) REFERENCES `hdk_tbrequest` (`idrequest`) ON DELETE NO ACTION ON UPDATE NO ACTION ) ENGINE=InnoDB DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_has_tbproperty` -- LOCK TABLES `hdk_tbrequest_has_tbproperty` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_has_tbproperty` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_has_tbproperty` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_in_charge` -- DROP TABLE IF EXISTS `hdk_tbrequest_in_charge`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_in_charge` ( `idrequest_in_charge` int(11) NOT NULL AUTO_INCREMENT, `code_request` varchar(20) NOT NULL, `id_in_charge` int(11) NOT NULL, `type` varchar(1) NOT NULL COMMENT 'aqui sera o tipo de respons�vel, analista ou grupo de atendimento, definido por O(operator) ou G(group)', `ind_in_charge` varchar(1) DEFAULT NULL, `ind_repass` varchar(1) NOT NULL DEFAULT 'N', `ind_track` smallint(1) DEFAULT '0' COMMENT 'Aqui vai ficar marcado se o grupo continua vizualizando ap�s algu�m assumir', `ind_operator_aux` smallint(1) DEFAULT '0', PRIMARY KEY (`idrequest_in_charge`), KEY `FK_idrequest` (`code_request`), KEY `FK_id_person_in_charge` (`id_in_charge`), KEY `idx_1` (`code_request`,`id_in_charge`,`ind_in_charge`), KEY `idx_2` (`id_in_charge`,`ind_in_charge`), KEY `idx_3` (`ind_in_charge`) ) ENGINE=InnoDB AUTO_INCREMENT=183 DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_in_charge` -- LOCK TABLES `hdk_tbrequest_in_charge` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_in_charge` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_in_charge` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_log` -- DROP TABLE IF EXISTS `hdk_tbrequest_log`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_log` ( `id` int(11) NOT NULL AUTO_INCREMENT, `cod_request` varchar(20) NOT NULL, `date` datetime NOT NULL, `idstatus` mediumint(9) NOT NULL, `idperson` mediumint(9) NOT NULL, `reopened` char(1) NOT NULL DEFAULT '0', PRIMARY KEY (`id`), KEY `NewIndex1` (`cod_request`), KEY `idx_1` (`cod_request`,`idperson`), CONSTRAINT `FK_hdk_tbrequest_log` FOREIGN KEY (`cod_request`) REFERENCES `hdk_tbrequest` (`code_request`) ON DELETE NO ACTION ON UPDATE NO ACTION ) ENGINE=InnoDB AUTO_INCREMENT=189 DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_log` -- LOCK TABLES `hdk_tbrequest_log` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_log` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_log` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_repassed` -- DROP TABLE IF EXISTS `hdk_tbrequest_repassed`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_repassed` ( `date` datetime NOT NULL, `idnote` int(10) NOT NULL, `code_request` varchar(20) NOT NULL, KEY `FK_hdk_tbrequest_repassed` (`code_request`), KEY `FK_hdk_tbrequest_repassed2` (`idnote`), CONSTRAINT `FK_hdk_tbrequest_repassed` FOREIGN KEY (`code_request`) REFERENCES `hdk_tbrequest` (`code_request`), CONSTRAINT `idnote_fk_idnote` FOREIGN KEY (`idnote`) REFERENCES `hdk_tbnote` (`idnote`) ON DELETE CASCADE ) ENGINE=InnoDB DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_repassed` -- LOCK TABLES `hdk_tbrequest_repassed` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_repassed` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_repassed` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbrequest_times` -- DROP TABLE IF EXISTS `hdk_tbrequest_times`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbrequest_times` ( `ID` int(11) NOT NULL AUTO_INCREMENT, `CODE_REQUEST` varchar(20) NOT NULL, `MIN_OPENING_TIME` float NOT NULL, `MIN_ATTENDANCE_TIME` float NOT NULL, `MIN_EXPENDED_TIME` float NOT NULL, `MIN_TELEPHONE_TIME` float NOT NULL, `MIN_CLOSURE_TIME` float NOT NULL, PRIMARY KEY (`ID`,`CODE_REQUEST`), KEY `FK_hdk_tbrequest_times` (`CODE_REQUEST`), CONSTRAINT `FK_hdk_tbrequest_times` FOREIGN KEY (`CODE_REQUEST`) REFERENCES `hdk_tbrequest` (`code_request`) ON DELETE NO ACTION ON UPDATE NO ACTION ) ENGINE=InnoDB AUTO_INCREMENT=59 DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbrequest_times` -- LOCK TABLES `hdk_tbrequest_times` WRITE; /*!40000 ALTER TABLE `hdk_tbrequest_times` DISABLE KEYS */; /*!40000 ALTER TABLE `hdk_tbrequest_times` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbsource` -- DROP TABLE IF EXISTS `hdk_tbsource`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbsource` ( `idsource` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(100) NOT NULL, `icon` varchar(100) NOT NULL, PRIMARY KEY (`idsource`) ) ENGINE=InnoDB AUTO_INCREMENT=9 DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbsource` -- LOCK TABLES `hdk_tbsource` WRITE; /*!40000 ALTER TABLE `hdk_tbsource` DISABLE KEYS */; INSERT INTO `hdk_tbsource` VALUES (1,'Helpdezk','hpdx.ico'),(2,'Telephone','fone.ico'),(3,'Email','mail.ico'),(8,'Webservice','web.ico'); /*!40000 ALTER TABLE `hdk_tbsource` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbstatus` -- DROP TABLE IF EXISTS `hdk_tbstatus`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbstatus` ( `idstatus` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(40) NOT NULL, `user_view` varchar(40) NOT NULL, `color` varchar(8) NOT NULL, `status` char(1) NOT NULL DEFAULT 'A', `idstatus_source` int(2) NOT NULL DEFAULT '3', PRIMARY KEY (`idstatus`), KEY `idx_1` (`idstatus_source`) ) ENGINE=InnoDB AUTO_INCREMENT=53 DEFAULT CHARSET=latin1 CHECKSUM=1 DELAY_KEY_WRITE=1 ROW_FORMAT=DYNAMIC; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbstatus` -- LOCK TABLES `hdk_tbstatus` WRITE; /*!40000 ALTER TABLE `hdk_tbstatus` DISABLE KEYS */; INSERT INTO `hdk_tbstatus` VALUES (1,'1 - New','1 - Awaiting Service','#ff0033','A',1),(2,'2 - Repassed','2 - Passed on to another Attendant','#0033ff','A',1),(3,'3 - On Attendance','3 - In attendance','#0033ff','A',3),(4,'6 - Waiting for Approval','6 - Waiting my approval','#6600cc','A',4),(5,'7 - Finished','7 - Ticket completed','#339900','A',5),(6,'8 - Rejected','8 - Unable to fulfill ','#339900','A',6),(11,'9 - Canceled by user','9 - Canceled','#339900','A',3),(50,'4 - Waiting for customer','4 - Awaiting Your Opinion','#ffcc66','A',3),(51,'5 - Waiting for supplier','5 - In attendance','#ffcc66','A',3); /*!40000 ALTER TABLE `hdk_tbstatus` ENABLE KEYS */; UNLOCK TABLES; -- -- Table structure for table `hdk_tbtemplate_email` -- DROP TABLE IF EXISTS `hdk_tbtemplate_email`; /*!40101 SET @saved_cs_client = @@character_set_client */; /*!40101 SET character_set_client = utf8 */; CREATE TABLE `hdk_tbtemplate_email` ( `idtemplate` int(3) unsigned NOT NULL DEFAULT '0', `name` varchar(100) DEFAULT NULL, `description` blob, PRIMARY KEY (`idtemplate`), KEY `IX_TEMPLATE_EMAIL_CD_TEMPL` (`idtemplate`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; /*!40101 SET character_set_client = @saved_cs_client */; -- -- Dumping data for table `hdk_tbtemplate_email` -- LOCK TABLES `hdk_tbtemplate_email` WRITE; /*!40000 ALTER TABLE `hdk_tbtemplate_email` DISABLE KEYS */; INSERT INTO `hdk_tbtemplate_email` VALUES (1,'Request assumed by operator # $REQUEST','The request number $REQUEST was assumed in $ASSUME
\nRequester: $REQUESTER
\nSubject: $SUBJECT
\nEntry Date: $RECORD
\nOperator In Charge: $INCHARGE
\n
Description: $DESCRIPTION
\n$LINK_USER
\nNotes:
\n$NT_USER
\n Dear Sr.(Ms.) $REQUESTER, the request number $REQUEST was closed in $FINISH_DATE.
\n\n Requester: $REQUESTER
\n Subject: $SUBJECT
\n Entry Date: $RECORD
\n Operator In Charge: $INCHARGE
\n $LINK_USER
\n\n Description: $DESCRIPTION
\n\n Notes:
\n $NT_USER
The request number $REQUEST was rejected in $REJECTION.
\n
Requester: $REQUESTER \n N. $REQUEST . \n Evaluation: $EVALUATION \n Phone: $PHONE - Branch: $BRANCH \n $LINK_OPERATOR \n Notes: \n N. $LINK_OPERATOR . \n Phone: $PHONE - Branch: $BRANCH \n Dear Sr.(Ms.) $INCHARGE, the request number $REQUEST was reopened in $DATE. \n Requester: $REQUESTER \n $LINK_USER \n Description: $DESCRIPTION \n Notes: The request number $REQUEST received another note. Notes: \n N. $REQUEST . \n Phone: $PHONE - Branch: $BRANCH \n $LINK_OPERATOR \n Notes: \n N. $LINK_OPERATOR. \n Phone: $PHONE - Branch: $BRANCH \n Notes: \n The request number: $REQUEST received another note. \n Requester: $REQUESTER \n $LINK_OPERATOR \n \n Notes: Informamos que sua nova senha de acesso é: $pass We inform you that your new password is: $pass Size yeni ?ifrenizi oldu?unu bildirmek. $ geçmesi
\nSubject:'),(4,'Request evaluated # $REQUEST','
\n Subject: $SUBJECT
\n User: $REQUESTER
\n Entry Date: $RECORD
\n Description: $DESCRIPTION
\n In Charge: $INCHARGE
\n $NT_OPERATOR
\n Subject: $SUBJECT
\n User: $REQUESTER
\n Entry Date: $RECORD
\n Description: $DESCRIPTION
\n In Charge: $INCHARGE
\n Subject: $SUBJECT
\n Entry Date: $RECORD
\n Operator In Charge: $INCHARGE
\n $NT_USER
\nRequester: $REQUESTER
\nSubject: $SUBJECT
\nEntry Date: $RECORD
\nOperator In Charge: $INCHARGE
\nDescription: $DESCRIPTION
\n$NT_USER
\n Subject: $SUBJECT
\n User: $REQUESTER
\n Entry Date: $RECORD
\n Description: $DESCRIPTION
\n In Charge: $INCHARGE
\n $NT_OPERATOR
\n Subject: $SUBJECT
\n User: $REQUESTER
\n Entry Date: $RECORD
\n Description: $DESCRIPTION
\n In Charge: $INCHARGE
\n $NT_OPERATOR
\n
\n Subject: $SUBJECT
\n Entry Date: $RECORD
\n Operator In Charge: $INCHARGE
\n Descrição: $DESCRIPTION
\n $NT_USER
Para deletá-lo, é necessário mover os usuários para um novo departamento.
Selecione o Departamento destino.','A'),(134,77,2,'Alert_different_passwords','Senhas diferentes','A'),(135,77,2,'Alert_dont_delete_area','Esta área está vinculada a uma ou a várias solicitações.
Não é possÃvel realizar esta operação.','A'),(136,77,2,'Alert_dont_delete_item','Este item está vinculado a uma ou a várias solicitações.
Não é possÃvel realizar esta operação.','A'),(137,77,2,'Alert_dont_delete_service','Este serviço está vinculado a uma ou a várias solicitações.
Não é possÃvel realizar esta operação.','A'),(138,77,2,'Alert_dont_delete_type','Este tipo está vinculado a uma ou a várias solicitações.
Não é possÃvel realizar esta operação.','A'),(139,77,2,'Alert_empty_note','Preencha o corpo do apontamento','A'),(140,77,2,'Alert_empty_reason','Preencha o motivo','A'),(141,77,2,'Alert_empty_subject','Preencha o assunto da solicitação','A'),(142,77,2,'Alert_external_settings_OK','Configurações Externas Salvas com Sucesso !!!','A'),(143,77,2,'Alert_failure','Não foi possivel inserir','A'),(144,77,2,'Alert_field_required','Este campo é obrigatório','A'),(145,77,2,'Alert_follow_repass','Escolha uma das opções sobre o acompanhamento.','A'),(146,77,2,'Alert_get_data','Não foi possÃvel obter os dados','A'),(147,77,2,'Alert_import_services_nofile_failure','Não foi possÃvel importar !! Anexe o arquivo .','A'),(148,77,2,'Alert_inserted','Inserido com sucesso','A'),(149,77,2,'Alert_invalid_email','Formato de E-mail inválido','A'),(150,77,2,'Alert_note_sucess','Apontamento inserido com sucesso','A'),(151,77,2,'Alert_not_match_new_pass','A nova senha não pode ser igual à senha atual!','A'),(152,77,2,'Alert_reopen_sucess','Solicitação Reaberta com sucesso','A'),(153,77,2,'Alert_select_one','Por favor, selecione 1 item','A'),(154,77,2,'Alert_success_update','Dados atualizados com sucesso','A'),(155,77,2,'Alert_sucess_category','Categoria cadastrada com sucesso','A'),(156,77,2,'Alert_sucess_module','Módulo cadastrado com sucesso','A'),(157,77,2,'Alert_sucess_repass','Repassada com sucesso!','A'),(158,77,2,'Alert_wrong_extension_csv','Extensão de arquivo inválido. É permitido apenas arquivos com extensão CSV.','A'),(159,77,2,'all','Todos','A'),(160,77,2,'and','e','A'),(161,77,2,'Approve_no','Não.','A'),(162,77,2,'Approve_obs','Sim, com observações.','A'),(163,77,2,'Approve_text','Você aprova o atendimento do atendente?','A'),(164,77,2,'Approve_yes','Sim.','A'),(165,77,2,'April','Abril','A'),(166,77,2,'Area','Área','A'),(167,77,2,'Area_edit','Editar Área','A'),(168,77,2,'Area_insert','Cadastrar Área','A'),(169,77,2,'Area_name','Nome da Área','A'),(170,77,2,'Assumed_successfully','Assumida com sucesso!','A'),(171,77,2,'Assume_request','Assumir Solicitação','A'),(172,77,2,'Attach','Anexar','A'),(173,77,2,'Attachments','Anexos','A'),(174,77,2,'Attendance','Atendimento','A'),(175,77,2,'Attendance_time','Tempo para Atendimento','A'),(176,77,2,'Attendants_by_group','Visualizar atendentes por grupo','A'),(177,77,2,'Attend_level','Nível de Atendimento','A'),(178,77,2,'Attend_time','Tempo de Atendimento','A'),(179,77,2,'Att_way','Fornecedor','A'),(180,77,2,'Att_way_min','Fornecedor','A'),(181,77,2,'Att_way_new','Novo Tipo de Atendimento','A'),(182,77,2,'August','Agosto','A'),(183,77,2,'auxiliary_operator_include','Incluir Atendente Auxiliar','A'),(184,77,2,'Available','Disponível','A'),(185,77,2,'Available_for','Disponível para','A'),(186,77,2,'Available_text','Dísponivel para cadastro na solicitação.','A'),(187,77,2,'Average','Moderada','A'),(188,77,2,'Back_btn','Voltar','A'),(189,77,2,'Bar_hide','Esconder Barra','A'),(190,77,2,'Bar_show','Mostrar Barra','A'),(191,77,2,'Birth_date','Nascimento','A'),(192,77,2,'Branch','Ramal','A'),(193,77,2,'btn_assume','Assumir','A'),(194,77,2,'btn_cancel','Cancela','A'),(195,77,2,'btn_close','Encerrar','A'),(196,77,2,'Btn_evaluate','Avaliar','A'),(197,77,2,'btn_ope_aux','Atendente Auxiliar','A'),(198,77,2,'btn_reject','Rejeitar','A'),(199,77,2,'btn_reopen','Reabrir','A'),(200,77,2,'btn_save_changes','Salvar Alterações','A'),(201,77,2,'btn_submit','Enviar','A'),(202,77,2,'btn_update_userdata','Atualize seus dados','A'),(203,77,2,'By_company','por empresa','A'),(204,77,2,'By_group','por grupo','A'),(205,77,2,'Cancel_btn','Cancelar','A'),(206,77,2,'Categories','Categorias','A'),(207,77,2,'Category','Categoria','A'),(208,77,2,'Category_insert','Inserir Categoria','A'),(209,77,2,'cat_config','Config','A'),(210,77,2,'cat_records','Cadastros','A'),(211,77,2,'cat_reports','Relatórios','A'),(212,77,2,'Change','Alterar','A'),(213,77,2,'Change_date','Alterar Data','A'),(214,77,2,'Change_password','Alterar Senha','A'),(215,77,2,'Change_password_required','Obrigar usuário alterar senha.','A'),(216,77,2,'Change_permissions','Alterar Permissões','A'),(217,77,2,'Choose_format','Escolha o formato que você deseja exportar o relatório.','A'),(218,77,2,'City','Cidade','A'),(219,77,2,'Classification','Classificação','A'),(220,77,2,'Classification_text','Configurar este item como \'sem classificação\'.','A'),(221,77,2,'Client','Cliente','A'),(222,77,2,'Close','Fechar','A'),(223,77,2,'Closed','Encerrados','A'),(224,77,2,'Code','Código','A'),(225,77,2,'Color','Cor','A'),(226,77,2,'Company','Empresa','A'),(227,77,2,'Complement','Complemento','A'),(228,77,2,'Confirm_close','Encerrar solicitação?','A'),(229,77,2,'Confirm_password','Repita a Senha','A'),(230,77,2,'conf_approvals','Configurar Aprovações','A'),(231,77,2,'Contact_person','Pessoa para contato','A'),(232,77,2,'Controller','Controller','A'),(233,77,2,'copy','Copiar','A'),(234,77,2,'Country','País','A'),(235,77,2,'country_default','PaÃs Padrão','A'),(236,77,2,'cpf','CPF','A'),(237,77,2,'Create_user','Criar usuário','A'),(238,77,2,'Create_user_msg','Criar novo usuário, caso não exista no Helpdezk.','A'),(239,77,2,'Current_date','Data Atual','A'),(240,77,2,'Current_time','Hora Atual','A'),(241,77,2,'Dashboard','Dashboard','A'),(242,77,2,'Dashboard_SLAFulfillment','Cumprido','A'),(243,77,2,'Dashboard_SLANotFulfillment','Não cumprido','A'),(244,77,2,'Dashboard_UpdatedDaily','Atualizado diariamente','A'),(245,77,2,'Date','Data','A'),(246,77,2,'Day','dia','A'),(247,77,2,'Days','Dias','A'),(248,77,2,'Deactivate','Desativar','A'),(249,77,2,'December','Dezembro','A'),(250,77,2,'Default','Padrão','A'),(251,77,2,'Default_department','Depart. padrão','A'),(252,77,2,'Default_department_msg','você pode adicionar mais departamentos no programa Inserir Departamento','A'),(253,77,2,'Default_text','Ao abrir uma nova solicitação usar este Item como padrão.','A'),(254,77,2,'Delete','Deletar','A'),(255,77,2,'Delete_emails','Deletar emails','A'),(256,77,2,'Delete_emails_msg','Deletar emails quando baixar do servidor.','A'),(257,77,2,'Delete_module','Tem certeza de que deseja excluir este módulo?','A'),(258,77,2,'Delete_record','Tem certeza de que deseja excluir este cadastro?','A'),(259,77,2,'Delete_widget','Tem certeza de que deseja excluir este widget?','A'),(260,77,2,'Delimiter','Separador','A'),(261,77,2,'Department','Departamento','A'),(262,77,2,'Departments','Departamentos','A'),(263,77,2,'Department_exists','Departamento já cadastrado!','A'),(264,77,2,'Department_name','Nome do Departamento','A'),(265,77,2,'Description','Descrição','A'),(266,77,2,'Domain','Domínio','A'),(267,77,2,'Downloads','Downloads','A'),(268,77,2,'Drag_image_msg','Arraste
o arquivo
com a imagem
ou
clique aqui.','A'),(269,77,2,'Drag_import_file_msg','
Arraste o arquivo com os dados
ou
clique aqui.','A'),(270,77,2,'Drag_widget','Arraste seus widgets aqui','A'),(271,77,2,'dropzone_File_Too_Big','Excedeu o tamanho máximo {{filesize}}','A'),(272,77,2,'dropzone_invalid_dimension','A imagem tem que ser quadrada','A'),(273,77,2,'dropzone_remove_file','Remover arquivo','A'),(274,77,2,'dropzone_user_photot_message','
Para atualizar sua foto,
arraste o arquivo com a imagem
ou
clique aqui.
A imagem tem que ser quadrada !!!','A'),(275,77,2,'dsh_installer_dir','Diretório installer','A'),(276,77,2,'dsh_msg_installer','Por questões de segurança, por favor, remova o diretório installer/ do seu servidor!!!','A'),(277,77,2,'dsh_warning','Alerta','A'),(278,77,2,'edit','Editar','A'),(279,77,2,'Editor_Placeholder_description','Insira aqui a descrição da solicitação ...','A'),(280,77,2,'Editor_Placeholder_insert','Insira aqui seu apontamento ...','A'),(281,77,2,'Editor_Placeholder_reason','Insira aqui o motivo...','A'),(282,77,2,'Editor_Placeholder_solution','Insira aqui a solução da solicitação...','A'),(283,77,2,'Edit_btn','Editar','A'),(284,77,2,'Edit_failure','Não foi possível editar','A'),(285,77,2,'Edit_layout','Editar Layout','A'),(286,77,2,'Edit_sucess','Editado com sucesso!','A'),(287,77,2,'EIN_CNPJ','CNPJ','A'),(288,77,2,'email','E-mail','A'),(289,77,2,'Email_byCron','Envia os e-mails das solicitações pela cron','A'),(290,77,2,'Email_config','Configurar Email','A'),(291,77,2,'Email_host','Host de email','A'),(292,77,2,'Email_sender','Remetente do email','A'),(293,77,2,'Empty','Sem Itens','A'),(294,77,2,'Environment_settings','Configurações do Ambiente','A'),(295,77,2,'Equipment','Equipamento','A'),(296,77,2,'ERP_Code','Código','A'),(297,77,2,'ERP_Log','Log','A'),(298,77,2,'Error','Erro!','A'),(299,77,2,'Error_insert_note','Erro ao inserir apontamento','A'),(300,77,2,'Error_Number_columns','Número de colunas na linha % do arquivo inválida. Importação cancelada !!!','A'),(301,77,2,'Execution_date','Data de Execução','A'),(302,77,2,'Expire_date','Prazo para Atendimento','A'),(303,77,2,'Expire_date_sucess','Prazo alterado com sucesso','A'),(304,77,2,'Export','Exportar','A'),(305,77,2,'external_hostname','Nome do host externo:','A'),(306,77,2,'external_ip','Endereço Ip Externo:','A'),(307,77,2,'Extra','Extra','A'),(308,77,2,'Failure_logs','Logs de erro','A'),(309,77,2,'Feature_remove','Remover funcionalidade','A'),(310,77,2,'February','Fevereiro','A'),(311,77,2,'Female','Feminino','A'),(312,77,2,'File','Arquivo','A'),(313,77,2,'File_CSV','Arquivo CSV.','A'),(314,77,2,'File_PDF','Arquivo PDF.','A'),(315,77,2,'File_XLS','Arquivo XLS.','A'),(316,77,2,'Fill','Preencher','A'),(317,77,2,'Fill_adress','Endereço?','A'),(318,77,2,'Filter_by_sender','Filtro por Remetente','A'),(319,77,2,'Filter_by_subject','Filtro por Assunto','A'),(320,77,2,'Finished_alt','Encerrou','A'),(321,77,2,'Finish_btn','Encerrar','A'),(322,77,2,'Finish_date','Data Final','A'),(323,77,2,'Footer','Rodapé','A'),(324,77,2,'Friday','Sexta-Feira','A'),(325,77,2,'From','De','A'),(326,77,2,'Gender','Sexo','A'),(327,77,2,'Generated','Gerado','A'),(328,77,2,'grd_expired','Vencidas','A'),(329,77,2,'grd_expired_n_assumed','Vencidas não assumidas','A'),(330,77,2,'grd_expiring','Vencendo','A'),(331,77,2,'grd_expiring_today','Vencendo Hoje','A'),(332,77,2,'grd_show_all','Mostrar todas','A'),(333,77,2,'grd_show_group','Mostrar as do meu grupo','A'),(334,77,2,'grd_show_only_mine','Mostrar as minhas','A'),(335,77,2,'Grid_all','Todas','A'),(336,77,2,'Grid_all_tickets','Todas as solicitações','A'),(337,77,2,'Grid_being_attended','Em atendimento','A'),(338,77,2,'Grid_being_attended_tickets','Solicitações em atendimento','A'),(339,77,2,'Grid_expire_date','Prazo Final','A'),(340,77,2,'Grid_finished','Encerradas','A'),(341,77,2,'Grid_finished_tickets','Solicitações Atendidas e Encerradas','A'),(342,77,2,'Grid_incharge','Responsável','A'),(343,77,2,'Grid_new','Novas','A'),(344,77,2,'Grid_new_tickets','Solicitações novas','A'),(345,77,2,'Grid_opening_date','Data de Abertura','A'),(346,77,2,'Grid_rejected','Rejeitadas','A'),(347,77,2,'Grid_rejected_tickets','Solicitações Rejeitadas','A'),(348,77,2,'Grid_reload','Recarregar','A'),(349,77,2,'Grid_status','Status','A'),(350,77,2,'Grid_subject','Assunto','A'),(351,77,2,'Grid_view','Ver','A'),(352,77,2,'Grid_waiting_approve_msg','Existem solicitações aguardando sua aprovação.
Você não poderá abrir novos chamados antes de aprová-las.','A'),(353,77,2,'Grid_waiting_my_approval','Aguardando minha aprovação','A'),(354,77,2,'Grid_waiting_my_approval_tickets','Solicitações aguardando aprovação','A'),(355,77,2,'Group','Grupo','A'),(356,77,2,'Groups','Grupos','A'),(357,77,2,'Groups_by_service','Visualizar grupos por serviço','A'),(358,77,2,'Group_name','Nome do Grupo','A'),(359,77,2,'Group_operators','Atendentes do Grupo','A'),(360,77,2,'Group_still_viewing','Desejo que meu grupo continue visualizando a solicitação','A'),(361,77,2,'hdk_exceed_max_file_size','Este arquivo não será processado. Excede o tamanho máximo de upload: {{maxFilesize}}MB','A'),(362,77,2,'hdk_remove_file','Remover Arquivo','A'),(363,77,2,'Header','Cabeçalho','A'),(364,77,2,'helpdezk_path','Caminho do Helpdezk:','A'),(365,77,2,'helpdezk_version','Versão do Helpdezk:','A'),(366,77,2,'Holiday','Feriado','A'),(367,77,2,'Holidays','Feriados','A'),(368,77,2,'Holiday_des','Nome do Feriado','A'),(369,77,2,'Holiday_import','Importar Feriados','A'),(370,77,2,'Home','Início','A'),(371,77,2,'Hour','Hora','A'),(372,77,2,'Hours','Horas','A'),(373,77,2,'Import','Importar','A'),(374,77,2,'Important_notices','Avisos Importantes','A'),(375,77,2,'Import_error_file','Não foi possÃvel gravar o arquivo para importação.','A'),(376,77,2,'Import_failure','N&aatilde;o foi possível importar.','A'),(377,77,2,'Import_layout_error','Erro no layout do arquivo de importação - número de colunas errado.','A'),(378,77,2,'Import_not_writable','Não tem permissão para salvar o arquivo de importação','A'),(379,77,2,'Import_successfull','Importado com sucesso','A'),(380,77,2,'Import_to','Importar para','A'),(381,77,2,'Info_header_logo','O logo do topo deverá ter 35px de altura, imagens maiores serão redimencionadas.','A'),(382,77,2,'Info_login_logo','O logo da página de login deve ter 70px de altura, imagens maiores serão redimencionadas.','A'),(383,77,2,'Info_reports_logo','O logo de relatórios deve ter 40px de altura, imagens maiores serão redimencionadas.','A'),(384,77,2,'Initial_date','Data Inicial','A'),(385,77,2,'Insert_note','Inserir Apontamento','A'),(386,77,2,'Integration_ldap','Integração com LDAP/AD','A'),(387,77,2,'Item','Item','A'),(388,77,2,'Item_edit','Editar Item','A'),(389,77,2,'Item_insert','Cadastrar Item','A'),(390,77,2,'Item_name','Nome do Item','A'),(391,77,2,'itens','itens','A'),(392,77,2,'January','Janeiro','A'),(393,77,2,'jquery_version','Versão do Jquery:','A'),(394,77,2,'July','Julho','A'),(395,77,2,'June','Junho','A'),(396,77,2,'juridical','Jurídica','A'),(397,77,2,'key_no_accents_no_whitespace','Key name não pode conter acentos ou espaços em branco','A'),(398,77,2,'lbl_auxiliary_operator','Atendente(s) Auxiliar(es)','A'),(399,77,2,'Lbl_photo','Foto','A'),(400,77,2,'lbl_session_name','Nome Variável de Sessão','A'),(401,77,2,'lbl_value','Valor','A'),(402,77,2,'ldap_dn','Distinguished Names','A'),(403,77,2,'ldap_domain','Domínio','A'),(404,77,2,'ldap_field','Objeto AD/LDAP','A'),(405,77,2,'ldap_field_obs','Campo onde é armazenado o usuário.','A'),(406,77,2,'ldap_server','Servidor','A'),(407,77,2,'List_comp_groups','Lista de empresas e seus grupos:','A'),(408,77,2,'Loading','Carregando...','A'),(409,77,2,'Location','Localização','A'),(410,77,2,'Location_insert','Cadastrar Localização','A'),(411,77,2,'Lock_text','Você está em tela de bloqueio. O aplicativo principal foi desligado e você precisa acessar a tela de login para voltar ao aplicativo.','A'),(412,77,2,'Lock_unlock','Desbloquear','A'),(413,77,2,'Login','Login','A'),(414,77,2,'Login_cant_create_user','Cant create User !!!!','A'),(415,77,2,'Login_error_error','Senha incorreta, digite novamente.','A'),(416,77,2,'Login_error_secret','Token incorreto, tente novamente !!!','A'),(417,77,2,'Login_exists','Login já cadastrado!','A'),(418,77,2,'Login_layout','Layout de Login','A'),(419,77,2,'Login_page_logo','Logo da página de Login','A'),(420,77,2,'Login_type','Tipo de Login','A'),(421,77,2,'Login_user_inactive','Usuário inativo, entre em contato com o administrador.','A'),(422,77,2,'Login_user_not_exist','Usuário não existe, verifique a digitação!','A'),(423,77,2,'Logos_Title','Logos','A'),(424,77,2,'logout','Sair','A'),(425,77,2,'log_email','Logs de E-mail','A'),(426,77,2,'log_general','Logs Gerais','A'),(427,77,2,'log_host','Tipo de Host','A'),(428,77,2,'log_level','Nivel de Log','A'),(429,77,2,'log_remote_server','Servidor Remoto','A'),(430,77,2,'Lost_password','Esqueci minha senha','A'),(431,77,2,'Lost_password_ad','Não é possível recuperar senha no Active Directory, contate o administrador do sistema.','A'),(432,77,2,'Lost_password_body','
Esta é uma mensagem automática, por favor, não responda.
','A'),(433,77,2,'Lost_password_err','Falha ao enviar nova senha.','A'),(434,77,2,'Lost_password_log','Enviado e-mail com nova senha - ','A'),(435,77,2,'Lost_password_master','Senha do usuario master não pode ser trocada','A'),(436,77,2,'Lost_password_not','Usuário inexistente ','A'),(437,77,2,'Lost_password_pop','Não é possível recuperar senha com autenticação POP, contate o administrador do sistema.','A'),(438,77,2,'Lost_password_subject','Lembrete de Senha','A'),(439,77,2,'Lost_password_suc','Nova senha enviada com sucesso.','A'),(440,77,2,'Maintenance','Manutenção','A'),(441,77,2,'Male','Masculino','A'),(442,77,2,'Manage_fail_import_file','Falha ao importar o arquivo csv com os dados.','A'),(443,77,2,'Manage_fail_move_file','Falha ao mover o arquivo de dados.\\nVerifique as permissões no diretório de anexos e tente novamente','A'),(444,77,2,'Manage_fail_open_file_in','Falha ao abrir o arquivo de dados em ','A'),(445,77,2,'Manage_fail_open_file_per','\\nVerifique as permissões e tente novamente.','A'),(446,77,2,'Manage_instructions','Faça download das instruções para importação: ','A'),(447,77,2,'Manage_layout_service','Layout de Importação de Serviço','A'),(448,77,2,'Manage_layout_service_file','Layout-Importacao-Servicos.pdf','A'),(449,77,2,'Manage_service_already_registered','já está cadastrado.','A'),(450,77,2,'Manage_service_and_group','e o grupo ','A'),(451,77,2,'Manage_service_area','Cadastrada nova área -> Código: ','A'),(452,77,2,'Manage_service_area_fail','Falha ao cadastrar a área de atendimento ','A'),(453,77,2,'Manage_service_column_6','A coluna 6 deve conter apenas valor numérico. Foi informado o valor ','A'),(454,77,2,'Manage_service_company_fail','Na coluna 8 é obrigatório um nome de empresa válido. A empresa % não está cadastrada !','A'),(455,77,2,'Manage_service_completed','Processo finalizado com sucesso','A'),(456,77,2,'Manage_service_default_pri','foi relacionado com prioridade padrão, pois a prioridade informada ','A'),(457,77,2,'Manage_service_fail','Falha ao cadastrar o serviço ','A'),(458,77,2,'Manage_service_fail_code','Falha ao determinar o código do serviço ','A'),(459,77,2,'Manage_service_fail_rel','Falha ao cadastrar a relação entre o serviço ','A'),(460,77,2,'Manage_service_finalized_line','Finalizada a linha ','A'),(461,77,2,'Manage_service_group_fail','Falha ao cadastrar o grupo na tabela pessoa: ','A'),(462,77,2,'Manage_service_group_fail2','Falha ao cadastrar o grupo de atendimento','A'),(463,77,2,'Manage_service_group_register','! Cadastrado novo grupo de atendimento -> C?digo:','A'),(464,77,2,'Manage_service_group_using','* Utilizando grupo existente -> Codigo ','A'),(465,77,2,'Manage_service_imp_canceled','. Importação cancelada!','A'),(466,77,2,'Manage_service_inf_line','informada na linha ','A'),(467,77,2,'Manage_service_inf_on_line','informado na linha ','A'),(468,77,2,'Manage_service_in_service','no serviço ','A'),(469,77,2,'Manage_service_item','Cadastrado novo item -> ','A'),(470,77,2,'Manage_service_item_fail','Falha ao cadastrar o item de atendimento ','A'),(471,77,2,'Manage_service_line','linha ','A'),(472,77,2,'Manage_service_not_identify_priority','Não foi possivel identificar tempo de atendimento da prioridade na linha ','A'),(473,77,2,'Manage_service_not_registered','Não está cadastrado ou não é atendente. Linha ','A'),(474,77,2,'Manage_service_on_line',', na linha ','A'),(475,77,2,'Manage_service_pri_no_exist','não existe no sistema.','A'),(476,77,2,'Manage_service_register_service','Cadastrado novo serviço ','A'),(477,77,2,'Manage_service_type','Cadastrado novo TIPO -> Código: ','A'),(478,77,2,'Manage_service_type_fail','Falha ao cadastrar o tipo de atendimento ','A'),(479,77,2,'Manage_service_using_area','Utilizando área existente -> Código: ','A'),(480,77,2,'Manage_service_using_item','Utilizando item existente -> Código: ','A'),(481,77,2,'Manage_service_using_type','Utilizando tipo existente -> Código: ','A'),(482,77,2,'Mange_service_order',', ordem','A'),(483,77,2,'March','Março','A'),(484,77,2,'May','Maio','A'),(485,77,2,'Messages','Mensagens','A'),(486,77,2,'Message_title','Você tem $$ novas mensagens.','A'),(487,77,2,'Minutes','Minutos','A'),(488,77,2,'Mobile_phone','Celular','A'),(489,77,2,'Module','Módulo','A'),(490,77,2,'Modules','Módulos','A'),(491,77,2,'Module_default','Módulo Padrão','A'),(492,77,2,'Module_insert','Cadastrar Módulo','A'),(493,77,2,'Module_name','Nome do Módulo','A'),(494,77,2,'module_not_delete','Este módulo não pode ser excluÃdo','A'),(495,77,2,'module_not_disable','Este módulo não pode ser desativado','A'),(496,77,2,'module_not_edit','Este módulo não pode ser editado','A'),(497,77,2,'Module_path','Caminho do Módulo','A'),(498,77,2,'Monday','Segunda-Feira','A'),(499,77,2,'Month','Mês','A'),(500,77,2,'mother','Nome da Mãe','A'),(501,77,2,'Msg_change_operation','Atenção, ao editar os tipos de operação é necessário setar novamente as permissões do programa \'Permissão por Tipo de Pessoa\'.','A'),(502,77,2,'mysql_version','Versão do mysql:','A'),(503,77,2,'My_Tickets','Minhas Solicitações','A'),(504,77,2,'Name','Nome','A'),(505,77,2,'National_holiday','Feriado Nacional','A'),(506,77,2,'natural','Física','A'),(507,77,2,'Neighborhood','Bairro','A'),(508,77,2,'New','Novo','A'),(509,77,2,'New_category','Nova Categoria','A'),(510,77,2,'New_date','Nova Data','A'),(511,77,2,'new_feature','Nova Funcionalidade','A'),(512,77,2,'New_messages','Novas mensagens','A'),(513,77,2,'New_password','Nova Senha','A'),(514,77,2,'New_request','Nova Solicitação','A'),(515,77,2,'New_time','Nova Hora','A'),(516,77,2,'No','Não','A'),(517,77,2,'Normal','Normal','A'),(518,77,2,'Note','Apontamento','A'),(519,77,2,'Note_msg','Inserir apontamentos ao responder emails.','A'),(520,77,2,'Notification','Notificação','A'),(521,77,2,'Not_available_yet','Ainda não diponível','A'),(522,77,2,'November','Novembro','A'),(523,77,2,'No_abilities','Não há habilidades relacionadas','A'),(524,77,2,'No_data','Sem dados.','A'),(525,77,2,'No_notices','Nenhum aviso importante no momento.','A'),(526,77,2,'no_permission_edit','Você não possui permissão para edição','A'),(527,77,2,'No_result','Nenhum registro encontrado.','A'),(528,77,2,'Number','Número','A'),(529,77,2,'Obrigatory_time','Preenchimento de tempo gasto com a tarefa obrigatório','A'),(530,77,2,'Observation','Observação','A'),(531,77,2,'October','Outubro','A'),(532,77,2,'of','de','A'),(533,77,2,'Ok_btn','Ok','A'),(534,77,2,'Only_operator','Somente atendente','A'),(535,77,2,'on_time','No prazo','A'),(536,77,2,'Opened_by','Aberta por','A'),(537,77,2,'Opening_date','Data de Abertura','A'),(538,77,2,'Operation','Operação','A'),(539,77,2,'Operations','Operações','A'),(540,77,2,'Operator','Atendente','A'),(541,77,2,'Operator_groups','Grupos do Atendente','A'),(542,77,2,'Option_only_attendant_active','Opção somente para atendentes ativos','A'),(543,77,2,'Option_only_operator','Opção somente para atendentes','A'),(544,77,2,'Other_items','Outros Itens','A'),(545,77,2,'overdue','Atrasado','A'),(546,77,2,'Overtime','Hora Extra','A'),(547,77,2,'Page','Páginas','A'),(548,77,2,'Page_header_logo','Logo do cabeçalho','A'),(549,77,2,'Password','Senha','A'),(550,77,2,'PDF_code','Código','A'),(551,77,2,'PDF_Page','Página','A'),(552,77,2,'PDF_person_report','Relatório de Pessoa','A'),(553,77,2,'people','Pessoas & Empresas','A'),(554,77,2,'Permissions','Permissões','A'),(555,77,2,'Permission_error','Erro durante a operação','A'),(556,77,2,'Permission_Groups','Permissão','A'),(557,77,2,'Permission_Groups_Select','Selecione o Grupo de Permissão','A'),(558,77,2,'pgr_departments','Departamentos','A'),(559,77,2,'pgr_erp_emailtemplate','E-mail Templates','A'),(560,77,2,'Phone','Telefone','A'),(561,77,2,'php_version','Versão do php:','A'),(562,77,2,'Placeholder_subject','Insira o assunto','A'),(563,77,2,'Placeholder_zipcode','Insira o Cep','A'),(564,77,2,'plh_category_description','Informe o nome da Categoria','A'),(565,77,2,'plh_controller_description','Informe o Controller do Programa','A'),(566,77,2,'plh_holiday_date','Informe a data do Feriado','A'),(567,77,2,'plh_holiday_description','Informe a descrição do Feriado','A'),(568,77,2,'plh_module_description','Informe o nome do Módulo','A'),(569,77,2,'plh_module_path','Informe o caminho do Módulo','A'),(570,77,2,'plh_module_prefix','Informe o prefixo de tabela','A'),(571,77,2,'plh_program_description','Informe o nome do Programa','A'),(572,77,2,'plh_smarty_variable','Informe a variável smarty','A'),(573,77,2,'Pop_server','Servidor POP','A'),(574,77,2,'Port','Porta','A'),(575,77,2,'Previous_year','Ano Anterior','A'),(576,77,2,'Print','Imprimir','A'),(577,77,2,'Priority','Prioridade','A'),(578,77,2,'Processing','Processando','A'),(579,77,2,'Program','Programa','A'),(580,77,2,'Programs','Programas','A'),(581,77,2,'pushover','Configurações Pushover API','A'),(582,77,2,'Reason','Motivo','A'),(583,77,2,'Reason_no_registered','Sem motivo cadastrado','A'),(584,77,2,'Recalculate','Recalcular','A'),(585,77,2,'Recalculate_msg_chk','Recalcular tempo de atendimento após o fim das aprovações','A'),(586,77,2,'records','Cadastros','A'),(587,77,2,'Register_btn','Registrar','A'),(588,77,2,'Rejected','Rejeitadas','A'),(589,77,2,'Reject_btn','Rejeitar','A'),(590,77,2,'Reject_sucess','Solicitação Rejeitada','A'),(591,77,2,'Related_abilities','Habilidades Relacionadas','A'),(592,77,2,'reload_request','Recarregar dados ','A'),(593,77,2,'Remove','Remover','A'),(594,77,2,'Repassed','Repassada','A'),(595,77,2,'Repass_btn','Repassar','A'),(596,77,2,'Repass_request_only','Apenas Repassar Chamados','A'),(597,77,2,'Repass_request_to','Repassar solicitação para','A'),(598,77,2,'Reports_logo','Logo dos Relatórios','A'),(599,77,2,'Request','Solicitação','A'),(600,77,2,'Requests','Solicitações','A'),(601,77,2,'Request_approve','Existem solicitações aguardando sua aprovação.
Você não poderá abrir novos chamados antes de aprová-las.
Deseja aprova-las agora?','A'),(602,77,2,'Request_approve_app','Aprovar Solicitação','A'),(603,77,2,'Request_assumed','Solicitação Assumida','A'),(604,77,2,'Request_canceled','Solicitação Cancelada','A'),(605,77,2,'Request_closed','Solicitação Encerrada','A'),(606,77,2,'Request_code','Código da Solicitação','A'),(607,77,2,'Request_not_approve','A solicitação não foi aprovada.','A'),(608,77,2,'Request_opened','Solicitação Cadastrada','A'),(609,77,2,'Request_owner','Solicitante','A'),(610,77,2,'Request_rejected','Solicitação não pode ser atendida: ','A'),(611,77,2,'Request_reopened','Solicitação Reaberta','A'),(612,77,2,'Request_repassed','Solicitação Repassada ','A'),(613,77,2,'Request_reprove_app','Reprovar Solicitação','A'),(614,77,2,'Request_return_app','Retornar à fase anterior','A'),(615,77,2,'Request_waiting_approval','Aguardando aprovação do usuário','A'),(616,77,2,'Requires_Autentication','Autenticação obrigatória','A'),(617,77,2,'rg','RG','A'),(618,77,2,'role','Cargo','A'),(619,77,2,'Saturday','Sébado','A'),(620,77,2,'Save','Salvar','A'),(621,77,2,'Save_changes_sucess','Alterações salvas','A'),(622,77,2,'Search','Buscar','A'),(623,77,2,'Second','segundo','A'),(624,77,2,'seconds','segundos','A'),(625,77,2,'Select','Selecione','A'),(626,77,2,'Select_acess_level','Selecione Nível de Acesso','A'),(627,77,2,'Select_area','Selecione uma Área','A'),(628,77,2,'Select_category','Selecione uma categoria','A'),(629,77,2,'Select_company','Selecione a empresa','A'),(630,77,2,'Select_country','Selecione o País','A'),(631,77,2,'Select_department','Selecione o departamento','A'),(632,77,2,'Select_group','Selecione um grupo','A'),(633,77,2,'Select_group_operator','Selecione um grupo ou atendente.','A'),(634,77,2,'Select_location','Selecione a Localização','A'),(635,77,2,'Select_module','Selecione o módulo','A'),(636,77,2,'Select_priority','Selecione uma Prioridade','A'),(637,77,2,'Select_street','Selecione o Endereço','A'),(638,77,2,'Send','ENVIAR ','A'),(639,77,2,'Send_alerts_email','Sim, envie este alerta por e-mail.','A'),(640,77,2,'Send_alerts_topic_email','Sim, envie alertas deste tópico por email.','A'),(641,77,2,'Send_email','Enviar email','A'),(642,77,2,'September','Setembro','A'),(643,77,2,'Serial_number','Nº série','A'),(644,77,2,'Server','Servidor','A'),(645,77,2,'Service','Serviço','A'),(646,77,2,'Service_edit','Editar Serviço','A'),(647,77,2,'Service_insert','Cadastrar Serviço','A'),(648,77,2,'Service_name','Nome do Serviço','A'),(649,77,2,'Service_order_number','Nº do documento','A'),(650,77,2,'Service_order_number_min','Nº do doc.','A'),(651,77,2,'Settings','Configurações','A'),(652,77,2,'Set_repass_groups','Configurar grupos de repasse','A'),(653,77,2,'show','Mostrar','A'),(654,77,2,'Show_attendants_title','Exibir atendentes por grupo','A'),(655,77,2,'Show_groups_services_title','Exibir grupos por serviços','A'),(656,77,2,'Show_in','Mostrar em','A'),(657,77,2,'Smarty','Variável Smarty','A'),(658,77,2,'smarty_version','Versão do Smarty: ','A'),(659,77,2,'SMS','SMS','A'),(660,77,2,'Solution','Solução','A'),(661,77,2,'Source','Origem','A'),(662,77,2,'Started','Iniciou','A'),(663,77,2,'State','Estado','A'),(664,77,2,'status','Status','A'),(665,77,2,'Still_viewing','Desejo continuar visualizando a solicitação.','A'),(666,77,2,'Stop_viewing','Não acompanhar.','A'),(667,77,2,'Subject','Assunto','A'),(668,77,2,'Success_logs','Logs de sucesso','A'),(669,77,2,'summary','Resumo do CurrÃculo','A'),(670,77,2,'Sunday','Domingo','A'),(671,77,2,'sys_2FAuthentication','Usar autenticação em duas etapas','A'),(672,77,2,'sys_session_time_lbl','Tempo duração da Sessão do Sistema','A'),(673,77,2,'sys_time_session','Tempo que irá durar a sessão do sistema. Valor em segundos. Se não definido será de 10 minutos.','A'),(674,77,2,'Table_prefix','Prefixo de Tabela','A'),(675,77,2,'Tag_min','Nº de patrim.','A'),(676,77,2,'Tckt_cancel_request','Confirma cancelamento da solicitação ?','A'),(677,77,2,'Tckt_delete_note','Confirma exclusão do apontamento ?','A'),(678,77,2,'Tckt_del_note_failure','Não possÃvel excluir o apontamento !','A'),(679,77,2,'Tckt_drop_file','Arraste os arquivos para upload ou clique aqui !','A'),(680,77,2,'Tckt_evaluated_success','Solicitação avaliada com sucesso !','A'),(681,77,2,'Tckt_finish_request','Encerrar','A'),(682,77,2,'Tckt_incharge','Responsável','A'),(683,77,2,'Tckt_opened','Solicitação aberta','A'),(684,77,2,'Tckt_reopen_request','Confirma reabertura da solicitação ?','A'),(685,77,2,'Tckt_Request','Solicitação','A'),(686,77,2,'Tck_new_ticket','Nova Solicitação','A'),(687,77,2,'Tck_Open','Solicitações em aberto','A'),(688,77,2,'Tck_title','Solicitações','A'),(689,77,2,'Template_edit','Editar Template','A'),(690,77,2,'Thursday','Quinta-Feira','A'),(691,77,2,'timeouttext','Sua sessão vai expirar em','A'),(692,77,2,'Time_expended','Tempo gasto na tarefa','A'),(693,77,2,'Time_return','Tempo ligação de retorno (callback)','A'),(694,77,2,'Time_value','Valor da Hora','A'),(695,77,2,'Title','Título','A'),(696,77,2,'tlt_span_group','Solicitações do Grupo','A'),(697,77,2,'tlt_span_my','Minhas Solicitações','A'),(698,77,2,'tlt_span_track_group','Acompanhada pelo grupo','A'),(699,77,2,'tlt_span_track_me','Acompanhada por mim','A'),(700,77,2,'to','para','A'),(701,77,2,'tooltip_city','Adicionar nova cidade','A'),(702,77,2,'tooltip_delete_area','Deletar área','A'),(703,77,2,'tooltip_delete_item','Deletar item','A'),(704,77,2,'tooltip_delete_service','Deletar serviço','A'),(705,77,2,'tooltip_delete_type','Deletar tipo','A'),(706,77,2,'tooltip_list_items','Listar Itens','A'),(707,77,2,'tooltip_list_services','Listar Serviços','A'),(708,77,2,'tooltip_neighborhood','Adicionar novo bairro','A'),(709,77,2,'tooltip_state','Adicionar novo estado','A'),(710,77,2,'tooltip_street','Adicionar novo endereço','A'),(711,77,2,'Topic','Tópico','A'),(712,77,2,'Topic_edit','Editar Tópico','A'),(713,77,2,'Total','Total','A'),(714,77,2,'Total_holidays','Total de feriados de','A'),(715,77,2,'Total_minutes','Total minutos','A'),(716,77,2,'tracker_status','Rastrear E-mails','A'),(717,77,2,'trello','Configurações Trello API','A'),(718,77,2,'trello_boards','Quadros','A'),(719,77,2,'trello_cards','Cartões','A'),(720,77,2,'trello_description','Descrição do Cartão','A'),(721,77,2,'trello_integration','Integração com o Trello','A'),(722,77,2,'trello_key','Chave','A'),(723,77,2,'trello_lists','Listas','A'),(724,77,2,'trello_title','TÃtulo do Cartão','A'),(725,77,2,'trello_token','Token','A'),(726,77,2,'trello_tooltip_card','Adicionar novo cartão','A'),(727,77,2,'Tuesday','Terça-Feira','A'),(728,77,2,'twitter','Twitter','A'),(729,77,2,'Type','Tipo','A'),(730,77,2,'Type_adress','Logradouro','A'),(731,77,2,'Type_edit','Editar Tipo','A'),(732,77,2,'Type_insert','Cadastrar Tipo','A'),(733,77,2,'Type_name','Nome do Tipo','A'),(734,77,2,'type_user_operator','Atendente','A'),(735,77,2,'type_user_user','Usuário','A'),(736,77,2,'until','até','A'),(737,77,2,'Until_closed','Até ser encerrado','A'),(738,77,2,'Update','Atualizar','A'),(739,77,2,'User','Usuário','A'),(740,77,2,'UserData','Dados do usuário','A'),(741,77,2,'user_external_settings','Configurações Externas','A'),(742,77,2,'User_login','Login do usuário','A'),(743,77,2,'user_profile','Perfil','A'),(744,77,2,'Valid','Válido de','A'),(745,77,2,'Validity_Standard','Validade Padrão','A'),(746,77,2,'Valid_until','Válido até','A'),(747,77,2,'Value_exists','Valor inserido já está cadastrado','A'),(748,77,2,'Var_assume','Data que foi assumida','A'),(749,77,2,'Var_branch','Ramal do usuário','A'),(750,77,2,'Var_date','Data do email','A'),(751,77,2,'Var_description','Descrição da solicitação','A'),(752,77,2,'Var_evaluation','Avaliação dada pelo usuário!','A'),(753,77,2,'Var_expire','Data de validade','A'),(754,77,2,'Var_finish','Data que foi finalizada','A'),(755,77,2,'Var_incharge','Nome do responsável','A'),(756,77,2,'Var_link_evaluation','Link para avaliação sem login.','A'),(757,77,2,'Var_link_operator','Link para a página da solicitação (atendente)','A'),(758,77,2,'Var_link_user','Link para a página da solicitação (usuário)','A'),(759,77,2,'Var_nt_operator','Apontamentos que somente os atendentes podem ver','A'),(760,77,2,'Var_nt_user','Apontamentos que usuários podem ver','A'),(761,77,2,'Var_phone','Telefone do usuário','A'),(762,77,2,'Var_record','Data de cadastro','A'),(763,77,2,'Var_rejection','Data que foi rejeitada','A'),(764,77,2,'Var_request','Data da solicitação','A'),(765,77,2,'Var_requester','Nome do solicitante','A'),(766,77,2,'Var_status','Status da solicitação','A'),(767,77,2,'Var_subject','Assunto da solicitação','A'),(768,77,2,'Var_user','Usuário logado no sistema','A'),(769,77,2,'Version','Versão','A'),(770,77,2,'View_groups','Visualizar grupos','A'),(771,77,2,'VIP_user','Usuário VIP','A'),(772,77,2,'Visible','Visível','A'),(773,77,2,'vocabulary_key_exists','Esta key já existe','A'),(774,77,2,'vocabulary_key_name','Key Name','A'),(775,77,2,'vocabulary_key_value','Key Value','A'),(776,77,2,'vocabulary_locale','Locale','A'),(777,77,2,'Waiting_for_approval','Aguardando aprovação','A'),(778,77,2,'Warning_new_topic','Novo Tópico','A'),(779,77,2,'Wednesday','Quarta-Feira','A'),(780,77,2,'Widget','Widget','A'),(781,77,2,'Yes','Sim','A'),(782,77,2,'Zipcode','Cep','A'),(783,19,2,'adm_Navbar_name','Admin','A'),(784,19,2,'APP_apiUrlLabel','Url da API','A'),(785,19,2,'APP_areaLabel','Ãrea','A'),(786,19,2,'APP_attachLabel','Anexo','A'),(787,19,2,'APP_btnConfirm','Confirmar','A'),(788,19,2,'APP_btnLogin','ENTRE','A'),(789,19,2,'APP_cancelButton','Cancelar','A'),(790,19,2,'APP_changePassButton','Alterar Senha','A'),(791,19,2,'APP_ChangePassword_title','Nova Senha','A'),(792,19,2,'APP_cityLabel','Cidade','A'),(793,19,2,'APP_companyLabel','Empresa','A'),(794,19,2,'APP_configPage','Configurações','A'),(795,19,2,'APP_Configuration_title','Configurações','A'),(796,19,2,'APP_confirmButton','Confirmar','A'),(797,19,2,'APP_descriptionLabel','Descrição','A'),(798,19,2,'APP_exitLink','Sair','A'),(799,19,2,'APP_GetUrl_title','Seja bem-vindo!','A'),(800,19,2,'APP_homePage','InÃcio','A'),(801,19,2,'APP_Home_title','Tickets Abertos','A'),(802,19,2,'APP_inChargeLabel','Departamento','A'),(803,19,2,'APP_itemLabel','Item','A'),(804,19,2,'APP_keep','Manter-se conectado','A'),(805,19,2,'APP_Login_title','Login','A'),(806,19,2,'APP_nameLabel','Nome','A'),(807,19,2,'APP_newAttachLabel','Anexo','A'),(808,19,2,'APP_newNoteTitle','Inserir Apontamento','A'),(809,19,2,'APP_newRequestButton','Novo Ticket','A'),(810,19,2,'APP_NewTicket_title','Novo Ticket','A'),(811,19,2,'APP_notesTitle','Apontamentos','A'),(812,19,2,'APP_originLabel','Origem','A'),(813,19,2,'APP_passLabel','Digite sua nova senha','A'),(814,19,2,'APP_passPlaceholder','Senha','A'),(815,19,2,'APP_passRequired','É obrigatório inserir a senha.','A'),(816,19,2,'APP_phoneLabel','Telefone','A'),(817,19,2,'APP_reasonLabel','Razão','A'),(818,19,2,'APP_rememberPass','Esqueceu a senha?','A'),(819,19,2,'APP_RememberPassword_title','Esqueceu a Senha','A'),(820,19,2,'APP_requestDate','Prazo Final','A'),(821,19,2,'APP_requireArea','É obrigatório selecionar uma área.','A'),(822,19,2,'APP_requireDescription','É obrigatório inserir uma descrição.','A'),(823,19,2,'APP_requireEqualPass','As senhas devem ser iguais.','A'),(824,19,2,'APP_requireItem','É obrigatório selecionar um item.','A'),(825,19,2,'APP_requirePass','É obrigatório inserir a senha.','A'),(826,19,2,'APP_requireReason','É obrigatório selecionar uma razão.','A'),(827,19,2,'APP_requireService','É obrigatório selecionar um serviço.','A'),(828,19,2,'APP_requireTitle','É obrigatorio inserir um tÃtulo.','A'),(829,19,2,'APP_requireType','É obrigatório selecionar um tipo.','A'),(830,19,2,'APP_requireUser','É obrigatório inserir o usuário.','A'),(831,19,2,'APP_sendButton','Enviar','A'),(832,19,2,'APP_serviceLabel','Serviço','A'),(833,19,2,'APP_ShowTicket_title','Solicitação','A'),(834,19,2,'APP_stateLabel','Estado','A'),(835,19,2,'APP_statusLabel','Status','A'),(836,19,2,'APP_titleLabel','TÃtulo','A'),(837,19,2,'APP_typeLabel','Tipo','A'),(838,19,2,'APP_urlLabel','Url da API','A'),(839,19,2,'APP_urlPlaceholder','https://...','A'),(840,19,2,'APP_urlRequired','É Obrigatório inserir a URL.','A'),(841,19,2,'APP_userLabel','Digite seu nome de usuário','A'),(842,19,2,'APP_userPlaceholder','Usuário','A'),(843,19,2,'APP_userRequired','É obrigatório inserir o usuário.','A'),(844,19,2,'hdk_Navbar_name','HelpDEZK','A'),(845,19,2,'pgr_cost_center','Cost Center','A'),(846,19,2,'pgr_dash_widgets','Widgets','A'),(847,19,2,'pgr_downloads','Downloads','A'),(848,19,2,'pgr_email_config','Email Configuration','A'),(849,19,2,'pgr_email_request','Requests by Email','A'),(850,19,2,'pgr_evaluation','Evaluation','A'),(851,19,2,'pgr_groups','Groups','A'),(852,19,2,'pgr_holidays','Holidays','A'),(853,19,2,'pgr_import_people','Users Import','A'),(854,19,2,'pgr_import_services','Import Services Catalog','A'),(855,19,2,'pgr_logos','Logos','A'),(856,19,2,'pgr_modules','Modules','A'),(857,19,2,'pgr_ope_aver_resptime','Operator Average Response Time','A'),(858,19,2,'pgr_people','People & Companies','A'),(859,19,2,'pgr_person_report','Person Report','A'),(860,19,2,'pgr_priority','Priority','A'),(861,19,2,'pgr_programs','Programs','A'),(862,19,2,'pgr_rejects_request','Reject Requests','A'),(863,19,2,'pgr_request_department','Request by Department','A'),(864,19,2,'pgr_request_operator','Requests by Operator','A'),(865,19,2,'pgr_request_status','Requests by Status','A'),(866,19,2,'pgr_req_reason','Request Reason','A'),(867,19,2,'pgr_req_reports','Total Requests Report','A'),(868,19,2,'pgr_services','Services','A'),(869,19,2,'pgr_status','Status','A'),(870,19,2,'pgr_summarized_department','Summarized by Department','A'),(871,19,2,'pgr_summarized_operator','Summarized by Operator','A'),(872,19,2,'pgr_sys_features','System Features','A'),(873,19,2,'pgr_type_permission','Type Person Permission','A'),(874,19,2,'pgr_user_satisfaction','User Satisfaction','A'),(875,19,2,'pgr_vocabulary','Vocabulary','A'),(876,19,2,'pgr_warnings','Warnings','A'),(877,19,2,'pgr_worked_requests','Worked Requests','A'),(878,19,2,'pgr_work_calendar','Work Calendar','A'),(879,19,2,'Abbreviation','Abbreviation','A'),(880,19,2,'Abilities','Abilities','A'),(881,19,2,'Access','Access','A'),(882,19,2,'Access_denied','Access denied.','A'),(883,19,2,'Acess_level','Access Level','A'),(884,19,2,'Activate','Activate','A'),(885,19,2,'Add','Add','A'),(886,19,2,'Added_notes','Added Notes','A'),(887,19,2,'Add_category','Add Category','A'),(888,19,2,'Add_item','Add Item','A'),(889,19,2,'add_new_feature','Add New Feature','A'),(890,19,2,'Add_service','Add Service','A'),(891,19,2,'Add_widget','Add Widget','A'),(892,19,2,'admin_dashboard','Administration Dashboard','A'),(893,19,2,'adodb_version','Adodb Version:','A'),(894,19,2,'Adress','Address','A'),(895,19,2,'Alert_activated','Succesfully activated.','A'),(896,19,2,'Alert_activated_error','Failure to activate.','A'),(897,19,2,'Alert_add_config_categ_title','Don\'t forget to add the category entry in \'app/lang/[idioma].txt\'','A'),(898,19,2,'Alert_add_feature_title','Don\'t forget to add the feature entry in \'app/lang/[idioma].txt\'','A'),(899,19,2,'Alert_add_module_title','Don\'t forget to add the module entry to \'app/lang/[idioma].txt\'','A'),(900,19,2,'Alert_add_program_title','Do not forget to add the program entry in \'app/lang/[idioma].txt\'','A'),(901,19,2,'Alert_approve','You have requests waiting for approval, do you want to approve them now?','A'),(902,19,2,'Alert_Cancel_sucess','Request succesfully canceled','A'),(903,19,2,'Alert_change_password','Password changed successfully','A'),(904,19,2,'Alert_choose_area','Please choose an area','A'),(905,19,2,'Alert_choose_item','Please choose an item','A'),(906,19,2,'Alert_choose_service','Please choose a service','A'),(907,19,2,'Alert_choose_type','Please choose a type','A'),(908,19,2,'Alert_close_request','Request finished','A'),(909,19,2,'Alert_deactivated','Succesfully deactivated.','A'),(910,19,2,'Alert_deactivated_error','Failure to desactivate.','A'),(911,19,2,'Alert_deleted','Succesfully Deleted.','A'),(912,19,2,'Alert_deleted_error','Failure to delete.','A'),(913,19,2,'Alert_deleted_note','Note deleted','A'),(914,19,2,'Alert_department_person','This Department has linked users.
To delete it, you need to move users to a new department.
Select the destination Department.','A'),(915,19,2,'Alert_different_passwords','Passwords do not match','A'),(916,19,2,'Alert_dont_delete_area','This area is linked to one or several requests.
This operation cannot be performed.','A'),(917,19,2,'Alert_dont_delete_item','This item is linked to one or several requests.
This operation cannot be performed.','A'),(918,19,2,'Alert_dont_delete_service','This service is bound to one or several requests.
This operation cannot be performed.','A'),(919,19,2,'Alert_dont_delete_type','This type is linked to one or several requests.
This operation cannot be performed.','A'),(920,19,2,'Alert_empty_note','Please fill the note\'s body','A'),(921,19,2,'Alert_empty_reason','Fill in the reason','A'),(922,19,2,'Alert_empty_subject','Please fill the request\'s subject','A'),(923,19,2,'Alert_external_settings_OK','Successfully Saved External Settings !!!','A'),(924,19,2,'Alert_failure','Couldn\'t insert','A'),(925,19,2,'Alert_field_required','This field is required.','A'),(926,19,2,'Alert_follow_repass','Choose one of the options on the follow.','A'),(927,19,2,'Alert_get_data','Unable to get data','A'),(928,19,2,'Alert_import_services_nofile_failure','Could not import !! Attach the file .','A'),(929,19,2,'Alert_inserted','Succesfully Inserted','A'),(930,19,2,'Alert_invalid_email','Invalid Email Format','A'),(931,19,2,'Alert_note_sucess','Note succesfully inserted','A'),(932,19,2,'Alert_not_match_new_pass','The new password cannot be the same as the current password!','A'),(933,19,2,'Alert_reopen_sucess','Request reopened','A'),(934,19,2,'Alert_select_one','Please select 1 item','A'),(935,19,2,'Alert_success_update','Data updated successfully','A'),(936,19,2,'Alert_sucess_category','Category successfully registered','A'),(937,19,2,'Alert_sucess_module','Module succesfully inserted.','A'),(938,19,2,'Alert_sucess_repass','Succesfully repassed!','A'),(939,19,2,'Alert_wrong_extension_csv','Invalid file extension. Are permitted only files with the extension CSV','A'),(940,19,2,'all','All','A'),(941,19,2,'and','and','A'),(942,19,2,'Approve_no','No.','A'),(943,19,2,'Approve_obs','Yes, with observation.','A'),(944,19,2,'Approve_text','Do you approve the operators attendance?','A'),(945,19,2,'Approve_yes','Yes.','A'),(946,19,2,'April','April','A'),(947,19,2,'Area','Area','A'),(948,19,2,'Area_edit','Edit Area','A'),(949,19,2,'Area_insert','Insert Area','A'),(950,19,2,'Area_name','Area\'s name','A'),(951,19,2,'Assumed_successfully','Assumed successfully!','A'),(952,19,2,'Assume_request','Assume Request','A'),(953,19,2,'Attach','Attach','A'),(954,19,2,'Attachments','Attachments','A'),(955,19,2,'Attendance','Attendance','A'),(956,19,2,'Attendance_time','Attendance time','A'),(957,19,2,'Attendants_by_group','View operators by group','A'),(958,19,2,'Attend_level','Attendance level','A'),(959,19,2,'Attend_time','Attendance Time','A'),(960,19,2,'Att_way','Attendance Way','A'),(961,19,2,'Att_way_min','Atend. Way','A'),(962,19,2,'Att_way_new','New Atend. Way','A'),(963,19,2,'August','August','A'),(964,19,2,'auxiliary_operator_include','Include Auxiliary Operator','A'),(965,19,2,'Available','Available','A'),(966,19,2,'Available_for','Available for','A'),(967,19,2,'Available_text','Available for record on request.','A'),(968,19,2,'Average','Average','A'),(969,19,2,'Back_btn','Back','A'),(970,19,2,'Bar_hide','Hide Bar','A'),(971,19,2,'Bar_show','Show Bar','A'),(972,19,2,'Birth_date','Birth Date','A'),(973,19,2,'Branch','Branch','A'),(974,19,2,'btn_assume','Assume','A'),(975,19,2,'btn_cancel','Cancel','A'),(976,19,2,'btn_close','Close','A'),(977,19,2,'Btn_evaluate','Evaluate','A'),(978,19,2,'btn_ope_aux','Operator Auxiliary','A'),(979,19,2,'btn_reject','Reject','A'),(980,19,2,'btn_reopen','Reopen','A'),(981,19,2,'btn_save_changes','Save Changes','A'),(982,19,2,'btn_submit','Submit','A'),(983,19,2,'btn_update_userdata','Update your data ','A'),(984,19,2,'By_company','by company','A'),(985,19,2,'By_group','by group','A'),(986,19,2,'Cancel_btn','Cancel','A'),(987,19,2,'Categories','Categories','A'),(988,19,2,'Category','Category','A'),(989,19,2,'Category_insert','Category Insert','A'),(990,19,2,'cat_config','Config','A'),(991,19,2,'cat_records','Records','A'),(992,19,2,'cat_reports','Reports','A'),(993,19,2,'Change','Change','A'),(994,19,2,'Change_date','Change Date','A'),(995,19,2,'Change_password','Change Password','A'),(996,19,2,'Change_password_required','Forcing user to change password.','A'),(997,19,2,'Change_permissions','Change Permissions','A'),(998,19,2,'Choose_format','Choose the format you want to export your report.','A'),(999,19,2,'City','City','A'),(1000,19,2,'Classification','Classification','A'),(1001,19,2,'Classification_text','Set this item as \'Classification Free\'.','A'),(1002,19,2,'Client','Costumer','A'),(1003,19,2,'Close','Close','A'),(1004,19,2,'Closed','Closed','A'),(1005,19,2,'Code','Code','A'),(1006,19,2,'Color','Color','A'),(1007,19,2,'Company','Company','A'),(1008,19,2,'Complement','Complement','A'),(1009,19,2,'Confirm_close','Close request?','A'),(1010,19,2,'Confirm_password','Confirm Password','A'),(1011,19,2,'conf_approvals','Configure Approvals','A'),(1012,19,2,'Contact_person','Contact Person','A'),(1013,19,2,'Controller','Controller','A'),(1014,19,2,'Country','Country','A'),(1015,19,2,'country_default','Default Country','A'),(1016,19,2,'cpf','SSN','A'),(1017,19,2,'Create_user','Create user','A'),(1018,19,2,'Create_user_msg','Create new user if this not exist in the Helpdezk.','A'),(1019,19,2,'Current_date','Current Date','A'),(1020,19,2,'Current_time','Current Time','A'),(1021,19,2,'Dashboard','Dashboard','A'),(1022,19,2,'Dashboard_SLAFulfillment','Fulfillment','A'),(1023,19,2,'Dashboard_SLANotFulfillment','Not Fulfillment','A'),(1024,19,2,'Dashboard_UpdatedDaily','Updated daily','A'),(1025,19,2,'Date','Date','A'),(1026,19,2,'Day','day','A'),(1027,19,2,'Days','Days','A'),(1028,19,2,'Deactivate','Deactivate','A'),(1029,19,2,'December','December','A'),(1030,19,2,'Default','Default','A'),(1031,19,2,'Default_department','Default Department','A'),(1032,19,2,'Default_department_msg','you can add more departments in the department\'s insert program','A'),(1033,19,2,'Default_text','Use this priority as default when a request is opened.','A'),(1034,19,2,'Delete','Delete','A'),(1035,19,2,'Delete_emails','Delete emails','A'),(1036,19,2,'Delete_emails_msg','Delete emails from the server when downloading.','A'),(1037,19,2,'Delete_module','Are you sure you want to delete this module?','A'),(1038,19,2,'Delete_record','Are you sure you want to delete this entry?','A'),(1039,19,2,'Delete_widget','Are you sure you want to delete this widget?','A'),(1040,19,2,'Delimiter','Delimiter','A'),(1041,19,2,'Department','Departament','A'),(1042,19,2,'Departments','Departaments','A'),(1043,19,2,'Department_exists','Department already recorded!','A'),(1044,19,2,'Department_name','Departament\'s name','A'),(1045,19,2,'Description','Description','A'),(1046,19,2,'Domain','Domain','A'),(1047,19,2,'Downloads','Downloads','A'),(1048,19,2,'Drag_image_msg','Drag the file with the image
or
click here.','A'),(1049,19,2,'Drag_import_file_msg','
Drag the file with the data
or
click here.','A'),(1050,19,2,'Drag_widget','Drag your widgets here','A'),(1051,19,2,'dropzone_File_Too_Big','Excedeu o tamanho máximo {{filesize}}','A'),(1052,19,2,'dropzone_invalid_dimension','A imagem tem que ser quadrada','A'),(1053,19,2,'dropzone_remove_file','Remover arquivo','A'),(1054,19,2,'dropzone_user_photot_message','
To your upload photo, just drag the file with the image click here.
The image has to be square !!!','A'),(1055,19,2,'dsh_installer_dir','Installer directory','A'),(1056,19,2,'dsh_msg_installer','For security reasons, please remove installer/ directory from your server !!!','A'),(1057,19,2,'dsh_warning','Warning','A'),(1058,19,2,'edit','Edit','A'),(1059,19,2,'Editor_Placeholder_description','Insert your descrition here ...','A'),(1060,19,2,'Editor_Placeholder_insert','Insert your note here ...','A'),(1061,19,2,'Editor_Placeholder_reason','Enter reason here...','A'),(1062,19,2,'Editor_Placeholder_solution','Enter request solution here...','A'),(1063,19,2,'Edit_btn','Edit','A'),(1064,19,2,'Edit_failure','Can\'t Edit!','A'),(1065,19,2,'Edit_layout','Edit Layout','A'),(1066,19,2,'Edit_sucess','Succesfully edited!','A'),(1067,19,2,'EIN_CNPJ','EIN','A'),(1068,19,2,'email','E-mail','A'),(1069,19,2,'Email_byCron','Send the emails of the requests by cron','A'),(1070,19,2,'Email_config','Email Configuration','A'),(1071,19,2,'Email_host','Email host','A'),(1072,19,2,'Email_sender','Email sender','A'),(1073,19,2,'Empty','No Items','A'),(1074,19,2,'Environment_settings','Environment Settings','A'),(1075,19,2,'Equipment','Equipment','A'),(1076,19,2,'ERP_Code','Code','A'),(1077,19,2,'ERP_Log','Log','A'),(1078,19,2,'Error','Error!','A'),(1079,19,2,'Error_insert_note','Error when inserting note','A'),(1080,19,2,'Error_Number_columns','Number of columns on line % of the file is invalid. Import canceled !!!','A'),(1081,19,2,'Execution_date','Execution Date','A'),(1082,19,2,'Expire_date','Expiry Date','A'),(1083,19,2,'Expire_date_sucess','Expire date changed successfully!','A'),(1084,19,2,'Export','Export','A'),(1085,19,2,'external_hostname','External Host Name:','A'),(1086,19,2,'external_ip','External Ip Address:','A'),(1087,19,2,'Extra','Extra','A'),(1088,19,2,'Failure_logs','Failure logs','A'),(1089,19,2,'Feature_remove','Remove Feature','A'),(1090,19,2,'February','February','A'),(1091,19,2,'Female','Female','A'),(1092,19,2,'File','File','A'),(1093,19,2,'File_CSV','CSV file.','A'),(1094,19,2,'File_PDF','PDF file.','A'),(1095,19,2,'File_XLS','XLS dile.','A'),(1096,19,2,'Fill','Fill','A'),(1097,19,2,'Fill_adress','Fill Adress?','A'),(1098,19,2,'Filter_by_sender','Filter by Sender','A'),(1099,19,2,'Filter_by_subject','Filter by Subject','A'),(1100,19,2,'Finished_alt','Finished','A'),(1101,19,2,'Finish_btn','Finish','A'),(1102,19,2,'Finish_date','Finish Date','A'),(1103,19,2,'Footer','Footer','A'),(1104,19,2,'Friday','Friday','A'),(1105,19,2,'From','From','A'),(1106,19,2,'Gender','Gender','A'),(1107,19,2,'Generated','Generated','A'),(1108,19,2,'grd_expired','Expired','A'),(1109,19,2,'grd_expired_n_assumed','Expired not assumed','A'),(1110,19,2,'grd_expiring','Expiring','A'),(1111,19,2,'grd_expiring_today','Expiring today','A'),(1112,19,2,'grd_show_all','Show all','A'),(1113,19,2,'grd_show_group','Show from my groups','A'),(1114,19,2,'grd_show_only_mine','Show only mine','A'),(1115,19,2,'Grid_all','All','A'),(1116,19,2,'Grid_all_tickets','All tickets','A'),(1117,19,2,'Grid_being_attended','Being attended','A'),(1118,19,2,'Grid_being_attended_tickets','Being attended Tickets','A'),(1119,19,2,'Grid_expire_date','Deadline','A'),(1120,19,2,'Grid_finished','Closed','A'),(1121,19,2,'Grid_finished_tickets','Closed Tickets','A'),(1122,19,2,'Grid_incharge','In charge','A'),(1123,19,2,'Grid_new','New','A'),(1124,19,2,'Grid_new_tickets','New tickets','A'),(1125,19,2,'Grid_opening_date','Entry Date','A'),(1126,19,2,'Grid_rejected','Rejected','A'),(1127,19,2,'Grid_rejected_tickets','Rejected Tickets','A'),(1128,19,2,'Grid_reload','Grid Reload','A'),(1129,19,2,'Grid_status','Status','A'),(1130,19,2,'Grid_subject','Subject','A'),(1131,19,2,'Grid_view','View','A'),(1132,19,2,'Grid_waiting_my_approval','Waiting my approval','A'),(1133,19,2,'Grid_waiting_my_approval_tickets','Waiting approval Tickets ','A'),(1134,19,2,'Group','Group','A'),(1135,19,2,'Groups','Groups','A'),(1136,19,2,'Groups_by_service','View groups by services','A'),(1137,19,2,'Group_name','Group\'s name','A'),(1138,19,2,'Group_operators','Group Operators','A'),(1139,19,2,'Group_still_viewing','I want my group to keep viewing this request','A'),(1140,19,2,'hdk_exceed_max_file_size','This file will not be processed. Exceeds maximum upload size: {{maxFilesize}}MB','A'),(1141,19,2,'hdk_remove_file','Remove File','A'),(1142,19,2,'Header','Header','A'),(1143,19,2,'helpdezk_path','Helpdezk Path:','A'),(1144,19,2,'helpdezk_version','Helpdezk Version:','A'),(1145,19,2,'Holiday','Holiday','A'),(1146,19,2,'Holidays','Holidays','A'),(1147,19,2,'Holiday_des','Holiday Description','A'),(1148,19,2,'Holiday_import','Holiday\'s Import','A'),(1149,19,2,'Home','Home','A'),(1150,19,2,'Hour','Hour','A'),(1151,19,2,'Hours','Hours','A'),(1152,19,2,'Import','Import','A'),(1153,19,2,'Important_notices','Important Notices','A'),(1154,19,2,'Import_error_file','Unable to write file for import.','A'),(1155,19,2,'Import_failure','Couldn\'t Import','A'),(1156,19,2,'Import_layout_error','Import file layout error - wrong number of columns.','A'),(1157,19,2,'Import_not_writable','Not allowed to save import file','A'),(1158,19,2,'Import_successfull','Successfully Imported','A'),(1159,19,2,'Import_to','Import to','A'),(1160,19,2,'Info_header_logo','Header logo must have 35pixels in height, all images with different proportions will be resized.','A'),(1161,19,2,'Info_login_logo','Login page logo must have 70pixels in height, all images with different proportions will be resized.','A'),(1162,19,2,'Info_reports_logo','Reports logo must have 40pixels in height, all images with different proportions will be resized.','A'),(1163,19,2,'Initial_date','Initial Date','A'),(1164,19,2,'Insert_note','Insert Note','A'),(1165,19,2,'Integration_ldap','LDAP/AD Integration','A'),(1166,19,2,'Item','Item','A'),(1167,19,2,'Item_edit','Item Edit','A'),(1168,19,2,'Item_insert','Item Insert','A'),(1169,19,2,'Item_name','Item\'s name','A'),(1170,19,2,'itens','items','A'),(1171,19,2,'January','January','A'),(1172,19,2,'jquery_version','Jquery Version:','A'),(1173,19,2,'July','July','A'),(1174,19,2,'June','June','A'),(1175,19,2,'juridical','Juridical','A'),(1176,19,2,'key_no_accents_no_whitespace','Key name cannot contain accents or blanks','A'),(1177,19,2,'Lbl_photo','Photo','A'),(1178,19,2,'lbl_session_name','Session Variable Name','A'),(1179,19,2,'lbl_value','Value','A'),(1180,19,2,'ldap_dn','Distinguished Names','A'),(1181,19,2,'ldap_domain','Domain','A'),(1182,19,2,'ldap_field','Object AD/LDAP','A'),(1183,19,2,'ldap_field_obs','Field where the user is stored.','A'),(1184,19,2,'ldap_server','Server ','A'),(1185,19,2,'List_comp_groups','List of companies and their groups:','A'),(1186,19,2,'Loading','Loading...','A'),(1187,19,2,'Location','Location','A'),(1188,19,2,'Location_insert','Location Insert','A'),(1189,19,2,'Lock_text','Your are in lock screen. Main app was shut down and you need to go the login screen to go back to app.','A'),(1190,19,2,'Lock_unlock','Unlock','A'),(1191,19,2,'Login','Login','A'),(1192,19,2,'Login_cant_create_user','Cant create User !!!!','A'),(1193,19,2,'Login_error_error','Wrong password, please try again.','A'),(1194,19,2,'Login_error_secret','Wrong token, please try again !!!','A'),(1195,19,2,'Login_exists','Login already recorded!','A'),(1196,19,2,'Login_layout','Layout Login','A'),(1197,19,2,'Login_page_logo','Login Page Logo','A'),(1198,19,2,'Login_type','Login Type','A'),(1199,19,2,'Login_user_inactive','Inactive user, please talk with one administrator.','A'),(1200,19,2,'Login_user_not_exist','User don\'t exist, please check your typing!','A'),(1201,19,2,'Logos_Title','Logos','A'),(1202,19,2,'logout','Log out','A'),(1203,19,2,'log_email','Email Logs','A'),(1204,19,2,'log_general','General Logs','A'),(1205,19,2,'log_host','Host Type','A'),(1206,19,2,'log_level','Log Level','A'),(1207,19,2,'log_remote_server','Remote Server','A'),(1208,19,2,'Lost_password','I forgot my password','A'),(1209,19,2,'Lost_password_ad','It is not possible to recovery the password in the Active Directory, contact the System Administrator.','A'),(1210,19,2,'Lost_password_body','
This is an automatically message, please do not answer.
','A'),(1211,19,2,'Lost_password_err','Falha ao enviar nova senha.','A'),(1212,19,2,'Lost_password_log','Sent e-mail lost password - ','A'),(1213,19,2,'Lost_password_master','User master password can not be changed','A'),(1214,19,2,'Lost_password_not','User don\'t exist, please check your typing','A'),(1215,19,2,'Lost_password_pop','It is not possible to recovery the password at POP mode, contact the System Administrator.','A'),(1216,19,2,'Lost_password_subject','Password Reminder','A'),(1217,19,2,'Lost_password_suc','New password send with success. ','A'),(1218,19,2,'Maintenance','Maintenance','A'),(1219,19,2,'Male','Male','A'),(1220,19,2,'Manage_fail_import_file','Failed to import the csv file with the data.','A'),(1221,19,2,'Manage_fail_move_file','Failed to move file data.\\nCheck the permissions on attachments directory and try again.','A'),(1222,19,2,'Manage_fail_open_file_in','Failed to open the data file in ','A'),(1223,19,2,'Manage_fail_open_file_per','\\nCheck the permissions and try again.','A'),(1224,19,2,'Manage_instructions','Download the instructions for importing: ','A'),(1225,19,2,'Manage_layout_service','Layout Import Services','A'),(1226,19,2,'Manage_layout_service_file','Layout-Import-Services.pdf','A'),(1227,19,2,'Manage_service_already_registered','is already registered.','A'),(1228,19,2,'Manage_service_and_group','and the group ','A'),(1229,19,2,'Manage_service_area','Registered new area -> Code:','A'),(1230,19,2,'Manage_service_area_fail','Failed to register the service area ','A'),(1231,19,2,'Manage_service_column_6','Column 6 must contain only numeric value. The value was entered ','A'),(1232,19,2,'Manage_service_company_fail','Column 8 is required a valid filename company. The company % is not registered!','A'),(1233,19,2,'Manage_service_completed','Process completed successfully','A'),(1234,19,2,'Manage_service_default_pri','was associated with default priority, because the priority informed ','A'),(1235,19,2,'Manage_service_fail','Fails to enroll the service ','A'),(1236,19,2,'Manage_service_fail_code','Failed to determine the service code ','A'),(1237,19,2,'Manage_service_fail_rel','Failed to register the relationship between service ','A'),(1238,19,2,'Manage_service_finalized_line','Finalized the line ','A'),(1239,19,2,'Manage_service_group_fail','Failed to register the group in person table: ','A'),(1240,19,2,'Manage_service_group_fail2','Failed to register the service group','A'),(1241,19,2,'Manage_service_group_register','! Joined new service group -> Code ','A'),(1242,19,2,'Manage_service_group_using','* Using existing group -> Code ','A'),(1243,19,2,'Manage_service_imp_canceled','. Import canceled!','A'),(1244,19,2,'Manage_service_inf_line','given in row ','A'),(1245,19,2,'Manage_service_inf_on_line','entered on line ','A'),(1246,19,2,'Manage_service_in_service','in service ','A'),(1247,19,2,'Manage_service_item','Joined new item -> ','A'),(1248,19,2,'Manage_service_item_fail','Failed to register the service item ','A'),(1249,19,2,'Manage_service_line','line ','A'),(1250,19,2,'Manage_service_not_identify_priority','Unable to identify the priority service time on line ','A'),(1251,19,2,'Manage_service_not_registered','Is not registered or is not attending. Line ','A'),(1252,19,2,'Manage_service_on_line',', on line ','A'),(1253,19,2,'Manage_service_pri_no_exist','does not exist in the system.','A'),(1254,19,2,'Manage_service_register_service','Joined new service ','A'),(1255,19,2,'Manage_service_type','Joined new TYPE -> Code: ','A'),(1256,19,2,'Manage_service_type_fail','Failed to register the type of care ','A'),(1257,19,2,'Manage_service_using_area','Using existing area -> Code: ','A'),(1258,19,2,'Manage_service_using_item','Using existing item -> Code ','A'),(1259,19,2,'Manage_service_using_type','Using existing type -> ','A'),(1260,19,2,'Mange_service_order',', order','A'),(1261,19,2,'March','March','A'),(1262,19,2,'May','May','A'),(1263,19,2,'Messages','Messages','A'),(1264,19,2,'Message_title','You have $$ new messages .','A'),(1265,19,2,'Minutes','Minutes','A'),(1266,19,2,'Mobile_phone','Mobile Phone','A'),(1267,19,2,'Module','Module','A'),(1268,19,2,'Modules','Modules','A'),(1269,19,2,'Module_default','Default module','A'),(1270,19,2,'Module_insert','Module Insert','A'),(1271,19,2,'Module_name','Module\'s name','A'),(1272,19,2,'module_not_delete','This module cannot be deleted','A'),(1273,19,2,'module_not_disable','This module cannot be disabled','A'),(1274,19,2,'module_not_edit','This module cannot be edited','A'),(1275,19,2,'Module_path','Module path','A'),(1276,19,2,'Monday','Monday','A'),(1277,19,2,'Month','Month','A'),(1278,19,2,'Msg_change_operation','Warning! If you want change the operations permissions you need set the permissions again at program \'Type Person Permission\'','A'),(1279,19,2,'mysql_version','Mysql Version:','A'),(1280,19,2,'My_Tickets','My Tickets','A'),(1281,19,2,'Name','Name','A'),(1282,19,2,'National_holiday','National Holiday','A'),(1283,19,2,'natural','Natural','A'),(1284,19,2,'Neighborhood','Neighborhood','A'),(1285,19,2,'New','New','A'),(1286,19,2,'New_category','New Category','A'),(1287,19,2,'New_date','New Date','A'),(1288,19,2,'new_feature','New Feature','A'),(1289,19,2,'New_messages','New messages','A'),(1290,19,2,'New_password','New Password','A'),(1291,19,2,'New_request','New Request','A'),(1292,19,2,'New_time','New Time','A'),(1293,19,2,'No','No','A'),(1294,19,2,'Normal','Normal','A'),(1295,19,2,'Note','Note','A'),(1296,19,2,'Note_msg','Insert notes when answer emails.','A'),(1297,19,2,'Notification','Notification','A'),(1298,19,2,'Not_available_yet','Not available yet','A'),(1299,19,2,'November','November','A'),(1300,19,2,'No_abilities','There\'s no abilities related','A'),(1301,19,2,'No_data','No data.','A'),(1302,19,2,'No_notices','No important notice at the moment.','A'),(1303,19,2,'no_permission_edit','You don\'t have permission to edit','A'),(1304,19,2,'No_result','No results found.','A'),(1305,19,2,'Number','Number','A'),(1306,19,2,'Obrigatory_time','Please fill the time expended in this activity','A'),(1307,19,2,'Observation','Observation','A'),(1308,19,2,'October','October','A'),(1309,19,2,'of','of','A'),(1310,19,2,'Ok_btn','Ok','A'),(1311,19,2,'Only_operator','Only operator','A'),(1312,19,2,'on_time','On Time','A'),(1313,19,2,'Opened_by','Opened By','A'),(1314,19,2,'Opening_date','Entry Date','A'),(1315,19,2,'Operation','Operation','A'),(1316,19,2,'Operations','Operations','A'),(1317,19,2,'Operator','Operator','A'),(1318,19,2,'Operator_groups','Operator Groups','A'),(1319,19,2,'Option_only_attendant_active','Active Attendants Only Option','A'),(1320,19,2,'Option_only_operator','Option only for operators','A'),(1321,19,2,'Other_items','Other Options','A'),(1322,19,2,'overdue','Overdue','A'),(1323,19,2,'Overtime','Overtime','A'),(1324,19,2,'Page','Page','A'),(1325,19,2,'Page_header_logo','Page Header Logo','A'),(1326,19,2,'Password','Password','A'),(1327,19,2,'PDF_code','Code','A'),(1328,19,2,'PDF_Page','Page','A'),(1329,19,2,'PDF_person_report','Person Report','A'),(1330,19,2,'people','People & Companies','A'),(1331,19,2,'Permissions','Permissions','A'),(1332,19,2,'Permission_error','Error during operation','A'),(1333,19,2,'Permission_Groups','Permission','A'),(1334,19,2,'Permission_Groups_Select','Select the Permission Group','A'),(1335,19,2,'pgr_departments','Departments','A'),(1336,19,2,'pgr_erp_emailtemplate','E-mail Templates','A'),(1337,19,2,'Phone','Phone','A'),(1338,19,2,'php_version','Php Version:','A'),(1339,19,2,'Placeholder_subject','Enter the subject','A'),(1340,19,2,'Placeholder_zipcode','Enter de Zipcode','A'),(1341,19,2,'plh_category_description','Enter Category Name','A'),(1342,19,2,'plh_controller_description','Inform the Program Controller','A'),(1343,19,2,'plh_holiday_date','Enter Holiday Date','A'),(1344,19,2,'plh_holiday_description','Enter Holiday Description','A'),(1345,19,2,'plh_module_description','Enter Module Name','A'),(1346,19,2,'plh_module_path','Enter Module Path','A'),(1347,19,2,'plh_module_prefix','Enter the table prefix','A'),(1348,19,2,'plh_program_description','Enter Program Name','A'),(1349,19,2,'plh_smarty_variable','Enter the smarty variable','A'),(1350,19,2,'Pop_server','POP Server','A'),(1351,19,2,'Port','Port','A'),(1352,19,2,'Previous_year','Previous Year','A'),(1353,19,2,'Print','Print','A'),(1354,19,2,'Priority','Priority','A'),(1355,19,2,'Processing','Processing','A'),(1356,19,2,'Program','Program','A'),(1357,19,2,'Programs','Programs','A'),(1358,19,2,'pushover','PushOver API Configuration','A'),(1359,19,2,'Reason','Reason','A'),(1360,19,2,'Reason_no_registered','No registered reason','A'),(1361,19,2,'Recalculate','Recalculate','A'),(1362,19,2,'Recalculate_msg_chk','Recalculate service time after the end of the approvals','A'),(1363,19,2,'records','Records','A'),(1364,19,2,'Register_btn','Register','A'),(1365,19,2,'Rejected','Rejected','A'),(1366,19,2,'Reject_btn','Reject','A'),(1367,19,2,'Reject_sucess','Request Rejected','A'),(1368,19,2,'Related_abilities','Related Abilities','A'),(1369,19,2,'reload_request','Reload request data','A'),(1370,19,2,'Remove','Remove','A'),(1371,19,2,'Repassed','Repassed','A'),(1372,19,2,'Repass_btn','Repass','A'),(1373,19,2,'Repass_request_only','Only repass requests','A'),(1374,19,2,'Repass_request_to','Repass request to','A'),(1375,19,2,'Reports_logo','Reports Logo','A'),(1376,19,2,'Request','Request','A'),(1377,19,2,'Requests','Requests','A'),(1378,19,2,'Request_approve','There are requests waiting for approval.
You can not open new requests before approving it.','A'),(1379,19,2,'Request_approve_app','Request Approve','A'),(1380,19,2,'Request_assumed','Request Assumed','A'),(1381,19,2,'Request_canceled','Request Canceled','A'),(1382,19,2,'Request_closed','Request Closed','A'),(1383,19,2,'Request_code','Request Code','A'),(1384,19,2,'Request_not_approve','The request was not approved','A'),(1385,19,2,'Request_opened','Request Opened','A'),(1386,19,2,'Request_owner','Request Owner','A'),(1387,19,2,'Request_rejected','Request Could not be attended: ','A'),(1388,19,2,'Request_reopened','Request Reopened ','A'),(1389,19,2,'Request_repassed','Request Repassed ','A'),(1390,19,2,'Request_reprove_app','Request Reprove','A'),(1391,19,2,'Request_return_app','Return to the previous phase','A'),(1392,19,2,'Request_waiting_approval','Waiting for user`s approval','A'),(1393,19,2,'Requires_Autentication','Requires autentication','A'),(1394,19,2,'Saturday','Saturday','A'),(1395,19,2,'Save','Save','A'),(1396,19,2,'Save_changes_sucess','Changes Saved','A'),(1397,19,2,'Search','Search','A'),(1398,19,2,'Second','second','A'),(1399,19,2,'seconds','seconds','A'),(1400,19,2,'Select','Select','A'),(1401,19,2,'Select_acess_level','Choose Acess Level','A'),(1402,19,2,'Select_area','Choose an area','A'),(1403,19,2,'Select_category','Choose a category','A'),(1404,19,2,'Select_company','Choose a company','A'),(1405,19,2,'Select_country','Choose country','A'),(1406,19,2,'Select_department','Chose a department','A'),(1407,19,2,'Select_group','Selecione um grupo','A'),(1408,19,2,'Select_group_operator','Select a group or operator.','A'),(1409,19,2,'Select_location','Choose Location','A'),(1410,19,2,'Select_module','Select the module','A'),(1411,19,2,'Select_priority','Choose a priority','A'),(1412,19,2,'Select_street','Choose Address','A'),(1413,19,2,'Send','S E N D ','A'),(1414,19,2,'Send_alerts_email','Yes, send this alert by email.','A'),(1415,19,2,'Send_alerts_topic_email','Yes, send alerts by email for this topic.','A'),(1416,19,2,'Send_email','Send email','A'),(1417,19,2,'September','September','A'),(1418,19,2,'Serial_number','Serial Number','A'),(1419,19,2,'Server','Server','A'),(1420,19,2,'Service','Service','A'),(1421,19,2,'Service_edit','Service Edit','A'),(1422,19,2,'Service_insert','Service Insert','A'),(1423,19,2,'Service_name','Service\'s Name','A'),(1424,19,2,'Service_order_number','OS Number','A'),(1425,19,2,'Service_order_number_min','OS Number','A'),(1426,19,2,'Settings','Settings','A'),(1427,19,2,'Set_repass_groups','Set repass groups','A'),(1428,19,2,'show','Show','A'),(1429,19,2,'Show_attendants_title','Show operators by group','A'),(1430,19,2,'Show_groups_services_title','View groups by service','A'),(1431,19,2,'Show_in','Show in','A'),(1432,19,2,'Smarty','Smarty\'s Variable','A'),(1433,19,2,'smarty_version','Smarty Version:','A'),(1434,19,2,'SMS','SMS','A'),(1435,19,2,'Solution','Solution','A'),(1436,19,2,'Source','Source','A'),(1437,19,2,'Started','Started','A'),(1438,19,2,'State','State','A'),(1439,19,2,'status','Status','A'),(1440,19,2,'Still_viewing','I want to keep viewing this request.','A'),(1441,19,2,'Stop_viewing','Stop viewing this request.','A'),(1442,19,2,'Subject','Subject','A'),(1443,19,2,'Success_logs','Success logs','A'),(1444,19,2,'Sunday','Sunday','A'),(1445,19,2,'sys_2FAuthentication','Use two-step authentication','A'),(1446,19,2,'sys_session_time_lbl','Time System Session Duration','A'),(1447,19,2,'sys_time_session','Time that will last the session system. Value in seconds. If not set will be 10 minutes.','A'),(1448,19,2,'Table_prefix','Table prefix','A'),(1449,19,2,'Tag_min','Tag','A'),(1450,19,2,'Tckt_cancel_request','Confirm cancel request ?','A'),(1451,19,2,'Tckt_delete_note','Confirm delete request note?','A'),(1452,19,2,'Tckt_del_note_failure','Could not delete the note !','A'),(1453,19,2,'Tckt_drop_file','Drop files to upload (or click here)!','A'),(1454,19,2,'Tckt_evaluated_success','Request evaluated successfully !','A'),(1455,19,2,'Tckt_finish_request','Close','A'),(1456,19,2,'Tckt_incharge','In charge','A'),(1457,19,2,'Tckt_opened','Ticket opened','A'),(1458,19,2,'Tckt_reopen_request','Confirm reopen request ?','A'),(1459,19,2,'Tckt_Request','Ticket;','A'),(1460,19,2,'Tck_new_ticket','New Ticket','A'),(1461,19,2,'Tck_Open','Open Tickets ','A'),(1462,19,2,'Tck_title','Tickets','A'),(1463,19,2,'Template_edit','Edit Template','A'),(1464,19,2,'Thursday','Thursday','A'),(1465,19,2,'timeouttext','Your session will expire in','A'),(1466,19,2,'Time_expended','Time Expended in task','A'),(1467,19,2,'Time_return','Time return link (callback)','A'),(1468,19,2,'Time_value','Time Value','A'),(1469,19,2,'Title','Title','A'),(1470,19,2,'tlt_span_group','Requests from my group','A'),(1471,19,2,'tlt_span_my','My Requests','A'),(1472,19,2,'tlt_span_track_group','Track by group','A'),(1473,19,2,'tlt_span_track_me','Track by me','A'),(1474,19,2,'to','to','A'),(1475,19,2,'tooltip_city','Add new city','A'),(1476,19,2,'tooltip_delete_area','Delete Area','A'),(1477,19,2,'tooltip_delete_item','Delete Item','A'),(1478,19,2,'tooltip_delete_service','Delete Service','A'),(1479,19,2,'tooltip_delete_type','Delete Type','A'),(1480,19,2,'tooltip_list_items','List Items','A'),(1481,19,2,'tooltip_list_services','List Services','A'),(1482,19,2,'tooltip_neighborhood','Add new neighborhood','A'),(1483,19,2,'tooltip_state','Add new state','A'),(1484,19,2,'tooltip_street','Add new address','A'),(1485,19,2,'Topic','Topic','A'),(1486,19,2,'Topic_edit','Topic Edit','A'),(1487,19,2,'Total','Total','A'),(1488,19,2,'Total_holidays','Total Holidays','A'),(1489,19,2,'Total_minutes','Total minutes','A'),(1490,19,2,'tracker_status','Track Emails','A'),(1491,19,2,'trello','Trello API Configuration','A'),(1492,19,2,'trello_boards','Boards','A'),(1493,19,2,'trello_cards','Cards','A'),(1494,19,2,'trello_description','Card Description','A'),(1495,19,2,'trello_integration','Trello Integration','A'),(1496,19,2,'trello_key','Key','A'),(1497,19,2,'trello_lists','Lists','A'),(1498,19,2,'trello_title','Card Title','A'),(1499,19,2,'trello_token','Token','A'),(1500,19,2,'trello_tooltip_card','Add new card','A'),(1501,19,2,'Tuesday','Tuesday','A'),(1503,19,2,'Type_adress','Type adress','A'),(1504,19,2,'Type_edit','Type Edit','A'),(1505,19,2,'Type_insert','Insert Type','A'),(1506,19,2,'Type_name','Type\'s name','A'),(1507,19,2,'type_user_operator','Operator','A'),(1508,19,2,'type_user_user','User','A'),(1509,19,2,'until','until','A'),(1510,19,2,'Until_closed','Until closed','A'),(1511,19,2,'Update','Update','A'),(1512,19,2,'User','User','A'),(1513,19,2,'UserData','User data','A'),(1514,19,2,'user_external_settings','External Settings','A'),(1515,19,2,'User_login','User login','A'),(1516,19,2,'user_profile','Profile','A'),(1517,19,2,'Valid','Valid','A'),(1518,19,2,'Validity_Standard','Validity Standard','A'),(1519,19,2,'Valid_until','Valid until','A'),(1520,19,2,'Value_exists','Entered value is already registered','A'),(1521,19,2,'Var_assume','Assume Date','A'),(1522,19,2,'Var_branch','User\'s branch phone number','A'),(1523,19,2,'Var_date','Date when the email is sent','A'),(1524,19,2,'Var_description','Request Description','A'),(1525,19,2,'Var_evaluation','Evaluation given by the user','A'),(1526,19,2,'Var_expire','Expire Date','A'),(1527,19,2,'Var_finish','Finish Date','A'),(1528,19,2,'Var_incharge','In charge','A'),(1529,19,2,'Var_link_evaluation','Link to evaluate without login.','A'),(1530,19,2,'Var_link_operator','Link to the request page (operator)','A'),(1531,19,2,'Var_link_user','Link to the request page (user)','A'),(1532,19,2,'Var_nt_operator','Notes that only operators can see','A'),(1533,19,2,'Var_nt_user','Notes that users can see','A'),(1534,19,2,'Var_phone','User\'s Phone','A'),(1535,19,2,'Var_record','Entry Date','A'),(1536,19,2,'Var_rejection','Rejection Date','A'),(1537,19,2,'Var_request','Request Code','A'),(1538,19,2,'Var_requester','Requester Name','A'),(1539,19,2,'Var_status','Request Status','A'),(1540,19,2,'Var_subject','Request Subject','A'),(1541,19,2,'Var_user','Logged User','A'),(1542,19,2,'Version','Version','A'),(1543,19,2,'View_groups','View groups','A'),(1544,19,2,'VIP_user','VIP user','A'),(1545,19,2,'Visible','Visible','A'),(1546,19,2,'vocabulary_key_exists','This key already exists','A'),(1547,19,2,'vocabulary_key_name','Key Name','A'),(1548,19,2,'vocabulary_key_value','Key Value','A'),(1549,19,2,'vocabulary_locale','Locale','A'),(1550,19,2,'Waiting_for_approval','Waiting for approval','A'),(1551,19,2,'Warning_new_topic','New Topic','A'),(1552,19,2,'Wednesday','Wednesday','A'),(1553,19,2,'Widget','Widget','A'),(1554,19,2,'Yes','Yes ','A'),(1555,19,2,'Zipcode','Zipcode','A'),(1556,559,2,'pgr_people','?nsanlar ve ?irketler','A'),(1557,559,2,'pgr_holidays','Bayram','A'),(1558,559,2,'pgr_programs','Programlar','A'),(1559,559,2,'pgr_modules','Modüller','A'),(1560,559,2,'pgr_type_permission','Ki?i ?zni yaz?n','A'),(1561,559,2,'pgr_downloads','?ndirme','A'),(1562,559,2,'pgr_logos','logolar','A'),(1563,559,2,'pgr_status','durum','A'),(1564,559,2,'pgr_priority','öncelik','A'),(1565,559,2,'pgr_groups','Gruplar','A'),(1566,559,2,'pgr_evaluation','De?erlendirme','A'),(1567,559,2,'pgr_cost_center','ödeme merkezi','A'),(1568,559,2,'pgr_services','Hizmetler','A'),(1569,559,2,'pgr_req_reason','Talep Nedeni','A'),(1570,559,2,'pgr_email_config','E-posta Yap?land?rma','A'),(1571,559,2,'pgr_email_request','E-posta ile ?stekler','A'),(1572,559,2,'pgr_sys_features','sistem özellikleri','A'),(1573,559,2,'pgr_person_report','ki?i Raporu','A'),(1574,559,2,'pgr_req_reports','istekler Raporu','A'),(1575,559,2,'pgr_ope_aver_resptime','Operatör Ortalama Tepki Süresi','A'),(1576,559,2,'pgr_request_department','bölümü taraf?ndan Talebi','A'),(1577,559,2,'pgr_rejects_request','?stekleri reddet','A'),(1578,559,2,'pgr_request_status','Duruma göre ?stekler','A'),(1579,559,2,'pgr_request_operator','??letmeci taraf?ndan ?stekler','A'),(1580,559,2,'pgr_summarized_operator','??letmeci taraf?ndan özetlenen','A'),(1581,559,2,'pgr_summarized_department','bölümü taraf?ndan özetlenen','A'),(1582,559,2,'pgr_user_satisfaction','kullan?c? Memnuniyeti','A'),(1583,559,2,'pgr_dash_widgets','widget\'lar','A'),(1584,559,2,'pgr_warnings','Uyar?lar','A'),(1585,559,2,'pgr_import_people','Kullan?c?lar ?thalat','A'),(1586,559,2,'pgr_work_calendar','çal??ma Takvimi','A'),(1587,559,2,'pgr_import_services','?thalat Hizmetleri Katalog','A'),(1588,559,2,'Abbreviation','K?saltma','A'),(1589,559,2,'Abilities','Yetenekleri','A'),(1590,559,2,'Access','Eri?im','A'),(1591,559,2,'Access_denied','Eri?im reddedildi.','A'),(1592,559,2,'Acess_level','eri?im Seviyesi','A'),(1593,559,2,'Activate','etkinle?tirmek','A'),(1594,559,2,'Add','Eklemek','A'),(1595,559,2,'Add_category','Kategori ekle','A'),(1596,559,2,'Add_item','ö?e eklemek','A'),(1597,559,2,'Add_service','Hizmet ekle','A'),(1598,559,2,'Add_widget','Widget ekleyin','A'),(1599,559,2,'Added_notes','Eklenen Notlar','A'),(1600,559,2,'Adress','Adres','A'),(1601,559,2,'Alert_activated','Ba?ar?yla çal??t?r?ld?.','A'),(1602,559,2,'Alert_activated_error','Ba?ar?s?zl?k etkinle?tirmek için.','A'),(1603,559,2,'Alert_approve','Sen, onay için bekleyen iste?iniz var ?imdi onlar? onaylamak istiyor musunuz?','A'),(1604,559,2,'Alert_choose_area','bir alan seçiniz','A'),(1605,559,2,'Alert_choose_item','Bir ö?eyi seçiniz','A'),(1606,559,2,'Alert_choose_service','bir hizmet seçiniz','A'),(1607,559,2,'Alert_choose_type','Bir türü seçiniz','A'),(1608,559,2,'Alert_deactivated','Ba?ar?yla devre d???.','A'),(1609,559,2,'Alert_deactivated_error','Ba?ar?s?zl?k desactivate için.','A'),(1610,559,2,'Alert_deleted','Ba?ar?yla silinmi?.','A'),(1611,559,2,'Alert_deleted_error','silmek için ba?ar?s?zl?k.','A'),(1612,559,2,'Alert_different_passwords','?ifreler e?le?medi','A'),(1613,559,2,'Alert_empty_note','önotas?n?n vücudunu doldurunuz','A'),(1614,559,2,'Alert_empty_subject','iste?in konuyu doldurunuz','A'),(1615,559,2,'Alert_failure','eklemek olamazd?','A'),(1616,559,2,'Alert_change_password','Parola ba?ar?yla de?i?tirildi','A'),(1617,559,2,'Alert_inserted','ba?ar?yla Eklenen','A'),(1618,559,2,'Alert_select_one','1 ö?e seçiniz','A'),(1619,559,2,'Alert_sucess_module','Modül ba?ar?yla tak?l?.','A'),(1620,559,2,'Alert_sucess_repass','Ba?ar?yla repassed!','A'),(1621,559,2,'Alert_follow_repass','takip seçeneklerden birini seçin.','A'),(1622,559,2,'Alert_wrong_extension_csv','Geçersiz dosya uzant?s?. uzatma CSV ile dosyalar? izin verilir','A'),(1623,559,2,'all','Her?ey','A'),(1624,559,2,'Approve_text','E?er operatörler kat?l?m? onayl?yor musunuz?','A'),(1625,559,2,'Approve_no','Yok hay?r.','A'),(1626,559,2,'Approve_obs','Evet, gözlem.','A'),(1627,559,2,'Approve_yes','Evet.','A'),(1628,559,2,'and','ve','A'),(1629,559,2,'Area','alan','A'),(1630,559,2,'Area_insert','Ekle Alan?','A'),(1631,559,2,'Area_edit','Düzenleme Alan?','A'),(1632,559,2,'Area_name','Yrenin ad?','A'),(1633,559,2,'Assume_request','?ste?i varsayal?m','A'),(1634,559,2,'Assumed_successfully','Ba?ar?yla varsayarsak!','A'),(1635,559,2,'Att_way','Seyirci Yolu','A'),(1636,559,2,'Att_way_min','Al?yorlar. yol','A'),(1637,559,2,'Att_way_new','Yeni al?yorlar. yol','A'),(1638,559,2,'Attach','ili?tirmek','A'),(1639,559,2,'Attachments','Ekler','A'),(1640,559,2,'Attend_level','Seyirci seviyesi','A'),(1641,559,2,'Attend_time','Seyirci Zaman','A'),(1642,559,2,'Attendance','kat?l?m','A'),(1643,559,2,'Attendance_time','Seyirci zaman','A'),(1644,559,2,'Attendants_by_group','grup taraf?ndan görünüm operatörleri','A'),(1645,559,2,'Available','Mevcut','A'),(1646,559,2,'Available_for','?çin uygun','A'),(1647,559,2,'Available_text','?stek üzerine kay?t için kullan?labilir.','A'),(1648,559,2,'Back_btn','Arka','A'),(1649,559,2,'Birth_date','Do?um günü','A'),(1650,559,2,'Branch','?ube','A'),(1651,559,2,'Bar_show','Show Bar','A'),(1652,559,2,'Bar_hide','gizle Bar','A'),(1653,559,2,'By_group','grubu ile','A'),(1654,559,2,'By_company','?irket taraf?ndan','A'),(1655,559,2,'Cancel_btn','?ptal etmek','A'),(1656,559,2,'Category','Kategori','A'),(1657,559,2,'Category_insert','Kategori Ekle','A'),(1658,559,2,'Change','De?i?iklik','A'),(1659,559,2,'Change_date','Tarihi de?i?tir','A'),(1660,559,2,'Change_password','?ifre de?i?tir','A'),(1661,559,2,'Change_password_required','?ifresini de?i?tirmek için kullan?c? zorlamak.','A'),(1662,559,2,'Change_permissions','?zinleri de?i?tir','A'),(1663,559,2,'City','?ehir','A'),(1664,559,2,'Classification','s?n?fland?rma','A'),(1665,559,2,'Classification_text','\'S?n?fland?rma Free\' olarak bu ö?eyi ayarlay?n.','A'),(1666,559,2,'Client','kostümcü','A'),(1667,559,2,'Closed','Kapal?','A'),(1668,559,2,'Code','kod','A'),(1669,559,2,'Color','Renk','A'),(1670,559,2,'Company','?irket','A'),(1671,559,2,'Complement','tamamlay?c?','A'),(1672,559,2,'Confirm_close','Kapat istek?','A'),(1673,559,2,'Confirm_password','?ifreyi Onayla','A'),(1674,559,2,'Contact_person','?lgili ki?i','A'),(1675,559,2,'Controller','kontrolr','A'),(1676,559,2,'conf_approvals','Yap?land?rma Onaylar','A'),(1677,559,2,'Country','ülke','A'),(1678,559,2,'cpf','SSN','A'),(1679,559,2,'Create_user','Kullan?c? olu?tur','A'),(1680,559,2,'Create_user_msg','Bu Helpdezk bulunmayan e?er yeni bir kullan?c? olu?turun.','A'),(1681,559,2,'Current_date','Geçerli tarih','A'),(1682,559,2,'Current_time','?imdiki zaman','A'),(1683,559,2,'Choose_format','Raporunuzu vermek istedi?iniz biçimi seçin.','A'),(1684,559,2,'Close','Kapat','A'),(1685,559,2,'Dashboard','gösterge paneli','A'),(1686,559,2,'Date','tarih','A'),(1687,559,2,'Days','günler','A'),(1688,559,2,'Deactivate','Devre d??? b?rakmak','A'),(1689,559,2,'Default','Varsay?lan','A'),(1690,559,2,'Default_department','varsay?lan bölümü','A'),(1691,559,2,'Default_department_msg','E?er bölümün ekleme program?nda daha fazla bölümler ekleyebilir','A'),(1692,559,2,'Default_text','bir istek aç?ld???nda varsay?lan olarak bu önceli?i kullan?n.','A'),(1693,559,2,'Delete','silmek','A'),(1694,559,2,'Delete_emails','e-postalar? silin','A'),(1695,559,2,'Delete_emails_msg','indirirken sunucudan e-postalar? silmek.','A'),(1696,559,2,'Delimiter','S?n?rlay?c?','A'),(1697,559,2,'Department','Departament','A'),(1698,559,2,'Department_exists','bölüm önceden kaydedilmi?!','A'),(1699,559,2,'Department_name','Departament ad?','A'),(1700,559,2,'Departments','Departaments','A'),(1701,559,2,'Description','Aç?klama','A'),(1702,559,2,'Domain','domain','A'),(1703,559,2,'Downloads','?ndirme','A'),(1704,559,2,'Drag_widget','Burada widget sürükleyin','A'),(1705,559,2,'Delete_widget','Bu widget\'? silmek istedi?inizden emin misiniz?','A'),(1706,559,2,'EIN_CNPJ','EIN','A'),(1707,559,2,'edit','Düzenleme','A'),(1708,559,2,'Edit_btn','Düzenleme','A'),(1709,559,2,'Edit_sucess','Ba?ar?yla düzenlenmi?!','A'),(1710,559,2,'Edit_failure','Edit olamaz!','A'),(1711,559,2,'Edit_layout','Düzenleme Düzeni','A'),(1712,559,2,'email','E-posta','A'),(1713,559,2,'Email_host','e-posta sahibi','A'),(1714,559,2,'Email_config','E-posta Yap?land?rma','A'),(1715,559,2,'Email_sender','E-posta gönderen','A'),(1716,559,2,'Empty','hiçbir Ürünleri','A'),(1717,559,2,'Equipment','ekipman','A'),(1718,559,2,'Error','Hata!','A'),(1719,559,2,'Expire_date','Son kullanma tarihi','A'),(1720,559,2,'Expire_date_sucess','Yürürlük süresi ba?ar?yla de?i?tirildi!','A'),(1721,559,2,'Execution_date','?nfaz tarihi','A'),(1722,559,2,'Export','?hracat','A'),(1723,559,2,'Extra','Ekstra','A'),(1724,559,2,'Female','Kad?n','A'),(1725,559,2,'Failure_logs','ba?ar?s?zl?k günlükleri','A'),(1726,559,2,'File','Dosya','A'),(1727,559,2,'File_PDF','PDF dosyas?.','A'),(1728,559,2,'File_XLS','XLS dile.','A'),(1729,559,2,'File_CSV','CSV dosyas?.','A'),(1730,559,2,'Fill_adress','Adres doldurun?','A'),(1731,559,2,'Filter_by_sender','Gönderene göre filtreleme','A'),(1732,559,2,'Filter_by_subject','Konu Filtre','A'),(1733,559,2,'Finish_btn','Biti?','A'),(1734,559,2,'Finished_alt','bitirdi','A'),(1735,559,2,'Footer','Altbilgi','A'),(1736,559,2,'From','itibaren','A'),(1737,559,2,'Generated','olu?turulan','A'),(1738,559,2,'Gender','Cinsiyet','A'),(1739,559,2,'Group','grup','A'),(1740,559,2,'Group_name','Grubun ad?','A'),(1741,559,2,'Group_operators','Grup Operatörleri','A'),(1742,559,2,'Group_still_viewing','Benim grup bu iste?i inceleyen tutmak istiyorum','A'),(1743,559,2,'Groups','Gruplar','A'),(1744,559,2,'Header','üstbilgi','A'),(1745,559,2,'Holiday','Tatil','A'),(1746,559,2,'Holidays','Bayram','A'),(1747,559,2,'Holiday_des','tatil Aç?klamas?','A'),(1748,559,2,'Holiday_import','Bayram?n ?thalat','A'),(1749,559,2,'Home','Ev','A'),(1750,559,2,'Hours','Saatler','A'),(1751,559,2,'Hour','Saat','A'),(1752,559,2,'Info_header_logo','Header logo yüksekli?i 35pixels olmal?d?r, farkl? oranlarda tüm görüntüleri yeniden boyutland?r?l?r.','A'),(1753,559,2,'Info_login_logo','yüksekli?i 70pixels olmal?d?r Oturum açma sayfas? logosu, farkl? oranlarda tüm görüntüleri yeniden boyutland?r?l?r.','A'),(1754,559,2,'Info_reports_logo','logo yüksekli?i 40pixels olmal?d?r raporlar?n?n, farkl? oranlarda tüm görüntüleri yeniden boyutland?r?l?r.','A'),(1755,559,2,'Import','?thalat','A'),(1756,559,2,'Import_to','?thalat','A'),(1757,559,2,'Import_successfull','ba?ar?yla ?thal','A'),(1758,559,2,'Import_failure','?thalat olamazd?','A'),(1759,559,2,'Insert_note','Ekle Not','A'),(1760,559,2,'Integration_ldap','LDAP / AD Entegrasyonu','A'),(1761,559,2,'Item_insert','ö?e Ekle','A'),(1762,559,2,'Item_edit','ö?e Düzenleme','A'),(1763,559,2,'Item_name','ö?enin ad?','A'),(1764,559,2,'itens','ürün','A'),(1765,559,2,'juridical','tüzel','A'),(1766,559,2,'ldap_server','sunucu','A'),(1767,559,2,'ldap_dn','Ay?rt edici ad?','A'),(1768,559,2,'ldap_domain','domain','A'),(1769,559,2,'ldap_field','önesne AD / LDAP','A'),(1770,559,2,'ldap_field_obs','Kullan?c? depoland??? alan?.','A'),(1771,559,2,'List_comp_groups','?irketler ve onlar?n gruplar?n?n listesi:','A'),(1772,559,2,'Loading','Yükleniyor...','A'),(1773,559,2,'Login','Oturum aç','A'),(1774,559,2,'Login_exists','Oturum önceden kaydedilmi?!','A'),(1775,559,2,'Login_page_logo','Giri? Sayfas? Logosu','A'),(1776,559,2,'Login_type','Giri? Türü','A'),(1777,559,2,'Login_layout','Düzen Giri?i','A'),(1778,559,2,'Login_user_not_exist','Kullan?c? yoktur, yazarak kontrol edin!','A'),(1779,559,2,'Login_error_error','Yanl?? ?ifre, lütfen tekrar deneyin.','A'),(1780,559,2,'Login_user_inactive','Inaktif kullan?c?, bir yönetici ile konu?mak lütfen.','A'),(1781,559,2,'Location','yer','A'),(1782,559,2,'Location_insert','Yer Ekle','A'),(1783,559,2,'Lost_password','?ifremi Unuttum','A'),(1784,559,2,'Lost_password_suc','Yeni ?ifre ba?ar? ile gönderin.','A'),(1785,559,2,'Lost_password_err','Yeni ?ifreyi gönderilemedi.','A'),(1786,559,2,'Lost_password_ad','Bu kurtarma Active Directory ?ifre mümkün de?ildir, Sistem Yöneticisine ba?vurun.','A'),(1787,559,2,'Lost_password_pop','Bu sistem yönetici ile ileti?im, kurtarma POP modunda ?ifre mümkün de?ildir.','A'),(1788,559,2,'Lost_password_master','Kullan?c? ana ?ifre de?i?tirilemez','A'),(1789,559,2,'Lost_password_not','Kullan?c? yazarak kontrol edin, yoktur','A'),(1790,559,2,'Lost_password_subject','?ifre hat?rlat?c?','A'),(1791,559,2,'Lost_password_body','
Bu otomatik olarak mesaj, cevap yok lütfen
','A'),(1792,559,2,'Lost_password_log','gönderilen e-posta ?ifresini kaybetti -','A'),(1793,559,2,'Manage_fail_import_file','veri ile csv dosyas?n? al?namad?.','A'),(1794,559,2,'Manage_fail_move_file','dosya verileri ta??mak için ba?ar?s?z oldu. \\ nGüvenlik ekleri dizin üzerinde izinleri ve yeniden deneyin.','A'),(1795,559,2,'Manage_fail_open_file_in','veri dosyas? aç?lamad?','A'),(1796,559,2,'Manage_fail_open_file_per','\\ NGüvenlik izinleri ve yeniden deneyin.','A'),(1797,559,2,'Manage_service_area','yeni bir alan Kay?tl? -> Kod:','A'),(1798,559,2,'Manage_service_using_area','Mevcut alan? kullanarak -> Kod:','A'),(1799,559,2,'Manage_service_area_fail','hizmet alan?n? kaydedilemedi','A'),(1800,559,2,'Manage_service_inf_line','sat?rda verilmi?tir','A'),(1801,559,2,'Manage_service_imp_canceled','. ?thalat iptal edildi!','A'),(1802,559,2,'Manage_service_type','Kat?l?m yeni T?P -> Kod:','A'),(1803,559,2,'Manage_service_type_fail','bak?m türünü kaydedemedi','A'),(1804,559,2,'Manage_service_using_type','Mevcut türünü kullanarak ->','A'),(1805,559,2,'Manage_service_item','yeni ö?e kat?ld? ->','A'),(1806,559,2,'Manage_service_item_fail','Servis ö?esini kaydedilemedi','A'),(1807,559,2,'Manage_service_using_item','Mevcut ö?esini kullanarak -> Kod','A'),(1808,559,2,'Manage_service_company_fail','Sütun 8 geçerli bir dosya ismi ?irketi gereklidir. ?irket% kay?tl? de?il!','A'),(1809,559,2,'Manage_service_group_fail','ki?i masada grubu kaydedemedi:','A'),(1810,559,2,'Manage_service_group_fail2','hizmet grubu kaydedilemedi','A'),(1811,559,2,'Manage_service_group_register','! Yeni hizmet grubuna kat?ld? -> Kod','A'),(1812,559,2,'Manage_service_group_using','* Mevcut grup kullanarak -> Kod','A'),(1813,559,2,'Manage_service_default_pri','öncelik haberdar çünkü, varsay?lan önceli?i ile ili?kili','A'),(1814,559,2,'Manage_service_pri_no_exist','sistemde mevcut de?il.','A'),(1815,559,2,'Manage_service_fail_code','Servis kod belirlemek için Ba?ar?s?z','A'),(1816,559,2,'Manage_service_on_line',', internet üzerinden','A'),(1817,559,2,'Manage_service_line','hat','A'),(1818,559,2,'Manage_service_already_registered','zaten kay?tl?.','A'),(1819,559,2,'Manage_service_column_6','Sütun 6 yaln?zca say?sal de?er içermelidir. de?eri girildi','A'),(1820,559,2,'Manage_service_fail','hizmet kay?t ba?ar?s?z','A'),(1821,559,2,'Manage_service_inf_on_line','sat?r?nda girilen','A'),(1822,559,2,'Manage_service_register_service','Kat?l?m yeni hizmet','A'),(1823,559,2,'Manage_service_fail_rel','hizmet aras?ndaki ili?kiyi kaydedemedi','A'),(1824,559,2,'Manage_service_and_group','ve grup','A'),(1825,559,2,'Manage_service_not_registered','kay?tl? de?il ya da kat?l?yor de?ildir. Hat','A'),(1826,559,2,'Manage_service_in_service','serviste','A'),(1827,559,2,'Mange_service_order',', sipari?','A'),(1828,559,2,'Manage_service_finalized_line','çizgi kesinle?mi?','A'),(1829,559,2,'Manage_service_completed','Süreç ba?ar?yla tamamland?','A'),(1830,559,2,'Manage_service_not_identify_priority','on line öncelikli hizmet süresini tan?mlamak için aç?lam?yor','A'),(1831,559,2,'Manage_instructions','ithalat? için talimatlar? indirin:','A'),(1832,559,2,'Manage_layout_service','Düzen ?thalat Hizmetleri','A'),(1833,559,2,'Manage_layout_service_file','Düzen-?thalat Services.pdf','A'),(1834,559,2,'Male','Erkek','A'),(1835,559,2,'Maintenance','Bak?m','A'),(1836,559,2,'Minutes','dakika','A'),(1837,559,2,'Mobile_phone','Cep telefonu','A'),(1838,559,2,'Module','modül','A'),(1839,559,2,'Module_insert','modül Ekle','A'),(1840,559,2,'Module_name','Modül ad?','A'),(1841,559,2,'Modules','Modüller','A'),(1842,559,2,'Month','Ay','A'),(1843,559,2,'Msg_change_operation','Uyar?! E?er operasyon izinlerini de?i?tirmek isterseniz program?n \'Tür Ki?i ?zni\' tekrar izinlerini ayarlamak gerekir','A'),(1844,559,2,'Categories','Kategoriler','A'),(1845,559,2,'Name','isim','A'),(1846,559,2,'natural','Do?al','A'),(1847,559,2,'National_holiday','Ulusal tatil','A'),(1848,559,2,'Neighborhood','Kom?uluk','A'),(1849,559,2,'New','yeni','A'),(1850,559,2,'New_category','Yeni kategori','A'),(1851,559,2,'New_date','yeni Tarih','A'),(1852,559,2,'New_time','Yeni zaman','A'),(1853,559,2,'New_password','Yeni ?ifre','A'),(1854,559,2,'New_request','Yeni istek','A'),(1855,559,2,'No_abilities','ilgili herhangi yetenekler var','A'),(1856,559,2,'No_data','Veri yok.','A'),(1857,559,2,'Note','önot','A'),(1858,559,2,'Note_msg','öne zaman cevap e-postalar notlar? yerle?tirin.','A'),(1859,559,2,'Not_available_yet','Henüz mevcut de?il','A'),(1860,559,2,'No_result','Sonuç bulunamad?.','A'),(1861,559,2,'No','Yok hay?r','A'),(1862,559,2,'Notification','Bildirim','A'),(1863,559,2,'Number','önumara','A'),(1864,559,2,'Obrigatory_time','Bu etkinlikte harcanan zaman? doldurunuz','A'),(1865,559,2,'Observation','Gözlem','A'),(1866,559,2,'of','aras?nda','A'),(1867,559,2,'Ok_btn','Tamam','A'),(1868,559,2,'Only_operator','sadece operatör','A'),(1869,559,2,'Option_only_operator','sadece operatörler için Seçenek','A'),(1870,559,2,'Opened_by','ile aç?ld?','A'),(1871,559,2,'Operations','Operasyonlar','A'),(1872,559,2,'Operator','?ebeke','A'),(1873,559,2,'Operator_groups','operatör Gruplar?','A'),(1874,559,2,'Opening_date','Giri? tarihi','A'),(1875,559,2,'Overtime','Mesai','A'),(1876,559,2,'Print','bask?','A'),(1877,559,2,'Page','Sayfa','A'),(1878,559,2,'Page_header_logo','Sayfa Header Logo','A'),(1879,559,2,'Password','Parola','A'),(1880,559,2,'people','?nsanlar ve ?irketler','A'),(1881,559,2,'Permissions','?zinler','A'),(1882,559,2,'Permission_error','operasyon s?ras?nda hata','A'),(1883,559,2,'Port','Liman','A'),(1884,559,2,'Phone','Telefon','A'),(1885,559,2,'Pop_server','POP Sunucusu','A'),(1886,559,2,'Previous_year','Geçen y?l','A'),(1887,559,2,'Priority','öncelik','A'),(1888,559,2,'Programs','Programlar','A'),(1889,559,2,'PDF_person_report','ki?i Raporu','A'),(1890,559,2,'PDF_code','kod','A'),(1891,559,2,'PDF_Page','Sayfa','A'),(1892,559,2,'Widget','Widget','A'),(1893,559,2,'Reason','öneden','A'),(1894,559,2,'Recalculate_msg_chk','onaylar?n bitiminden sonra servis süresini yeniden hesapla','A'),(1895,559,2,'Recalculate','Yeniden Hesapla','A'),(1896,559,2,'Remove','Kald?r','A'),(1897,559,2,'Register_btn','Kay?t olmak','A'),(1898,559,2,'Related_abilities','?lgili Yetenekler','A'),(1899,559,2,'Repass_btn','geri gitmek','A'),(1900,559,2,'Repassed','Geri gönderildi','A'),(1901,559,2,'Repass_request_only','Sadece istekleri geri gitmek','A'),(1902,559,2,'Repass_request_to','için geri gitmek iste?i','A'),(1903,559,2,'Rejected','reddedilen','A'),(1904,559,2,'Reports_logo','Raporlar Logo','A'),(1905,559,2,'Request','?stek','A'),(1906,559,2,'Requests','istekler','A'),(1907,559,2,'Request_assumed','Talep Tahmini','A'),(1908,559,2,'Request_approve_app','Onayla istek formu','A'),(1909,559,2,'Request_reprove_app','Talep reprove','A'),(1910,559,2,'Request_return_app','Bir önceki faza dönü?','A'),(1911,559,2,'Request_rejected','Talep kat?ld? edilemedi:','A'),(1912,559,2,'Request_repassed','Talep Repassed','A'),(1913,559,2,'Request_reopened','Talep Reopened','A'),(1914,559,2,'Request_closed','Talep Kapal?','A'),(1915,559,2,'Request_canceled','Talep ?ptal Edildi','A'),(1916,559,2,'Request_opened','Talep Aç?ld?','A'),(1917,559,2,'Request_code','?stek kodu','A'),(1918,559,2,'Request_owner','Talep Sahibi','A'),(1919,559,2,'Request_not_approve','istek kabul edilmedi','A'),(1920,559,2,'Request_approve','Onay bekleyen istekleri vard?r.
Bunu onaylamadan önce yeni istekleri aç?lam?yor.','A'),(1921,559,2,'Request_waiting_approval','`?n onay bekliyor','A'),(1922,559,2,'Requires_Autentication','Do?rulamas? gerektirir','A'),(1923,559,2,'Smarty','Smarty De?i?ken','A'),(1924,559,2,'Save','Kay?t etmek','A'),(1925,559,2,'Search','Arama','A'),(1926,559,2,'Set_repass_groups','Set geri gitmek gruplar?','A'),(1927,559,2,'Select','seçmek','A'),(1928,559,2,'Select_acess_level','Eri?im Seviye Seç','A'),(1929,559,2,'Select_area','bir alan seçin','A'),(1930,559,2,'Select_category','Bir kategori seçin','A'),(1931,559,2,'Select_company','Bir ?irket','A'),(1932,559,2,'Select_department','Bir bölümü seçti','A'),(1933,559,2,'Select_group','SBir grup seçin','A'),(1934,559,2,'Select_priority','Bir öncelik seçin','A'),(1935,559,2,'Select_module','modülünü seçin','A'),(1936,559,2,'Select_group_operator','Bir grup veya operatörü seçin.','A'),(1937,559,2,'Send','GÖNDER','A'),(1938,559,2,'Send_email','Eposta gönder','A'),(1939,559,2,'Serial_number','Seri numaras?','A'),(1940,559,2,'Service','Hizmet','A'),(1941,559,2,'Server','sunucu','A'),(1942,559,2,'Service_insert','servis Ekle','A'),(1943,559,2,'Service_edit','hizmet Düzenleme','A'),(1944,559,2,'Service_name','Hizmet Ad?','A'),(1945,559,2,'Groups_by_service','Hizmetlere göre görüntüle gruplar?','A'),(1946,559,2,'Send_alerts_topic_email','Evet, bu konu için e-posta ile uyar? göndermek.','A'),(1947,559,2,'Send_alerts_email','Evet, e-posta yoluyla bu uyar? gönderir.','A'),(1948,559,2,'Service_order_number','??letim Numaras?','A'),(1949,559,2,'Service_order_number_min','??letim Numaras?','A'),(1950,559,2,'Show_attendants_title','grup taraf?ndan göster operatörleri','A'),(1951,559,2,'show','Göster','A'),(1952,559,2,'Show_in','göster','A'),(1953,559,2,'SMS','SMS','A'),(1954,559,2,'Solution','Çözüm','A'),(1955,559,2,'Source','Kaynak','A'),(1956,559,2,'Started','ba?lad?','A'),(1957,559,2,'State','Belirtmek, bildirmek','A'),(1958,559,2,'status','durum','A'),(1959,559,2,'Still_viewing','Ben bu iste?i incelemeye devam etmek istiyorum.','A'),(1960,559,2,'Stop_viewing','Bu iste?i inceleyen durdurun.','A'),(1961,559,2,'Subject','konu','A'),(1962,559,2,'Success_logs','ba?ar? günlükleri','A'),(1963,559,2,'Tag_min','Etiket','A'),(1964,559,2,'Template_edit','?ablon Düzenle','A'),(1965,559,2,'Time_expended','özaman görev Harcanan','A'),(1966,559,2,'Time_value','özaman De?eri','A'),(1967,559,2,'Title','Ba?l?k','A'),(1968,559,2,'tlt_span_group','Grubuma gelen talepler','A'),(1969,559,2,'tlt_span_my','benim ?stekler','A'),(1970,559,2,'tlt_span_track_group','grup taraf?ndan Takip','A'),(1971,559,2,'tlt_span_track_me','Bana göre Parça','A'),(1972,559,2,'to','için','A'),(1973,559,2,'Topic','konu','A'),(1974,559,2,'Topic_edit','Konu Düzenleme','A'),(1975,559,2,'Total_minutes','Toplam dakikalar','A'),(1976,559,2,'Total','Genel Toplam','A'),(1977,559,2,'Total_holidays','Toplam Tatiller','A'),(1979,559,2,'Type_adress','Tip adresi','A'),(1980,559,2,'Type_edit','Düzenle Tür','A'),(1981,559,2,'Type_insert','Ekle Tipi','A'),(1982,559,2,'Type_name','Türünün ad?','A'),(1983,559,2,'Update','Güncelle?tirme','A'),(1984,559,2,'User','kullan?c?','A'),(1985,559,2,'User_login','Kullan?c? Giri?i','A'),(1986,559,2,'Until_closed','kapanana kadar','A'),(1987,559,2,'Validity_Standard','Geçerlilik Standart','A'),(1988,559,2,'Valid','Geçerli','A'),(1989,559,2,'Valid_until','geçerli kadar','A'),(1990,559,2,'Version','versiyon','A'),(1991,559,2,'Visible','Gözle görülür','A'),(1992,559,2,'VIP_user','VIP kullan?c?','A'),(1993,559,2,'View_groups','görünüm gruplar?','A'),(1994,559,2,'Yes','Evet','A'),(1995,559,2,'Waiting_for_approval','onay bekleniyor','A'),(1996,559,2,'Warning_new_topic','Yeni Konu','A'),(1997,559,2,'Zipcode','Posta kodu','A'),(1998,559,2,'Normal','normal','A'),(1999,559,2,'Monday','Pazartesi','A'),(2000,559,2,'Tuesday','Sal?','A'),(2001,559,2,'Wednesday','Çar?amba','A'),(2002,559,2,'Thursday','Per?embe','A'),(2003,559,2,'Friday','Cuma','A'),(2004,559,2,'Saturday','Cumartesi','A'),(2005,559,2,'Sunday','Pazar','A'),(2006,559,2,'January','Ocak ay?','A'),(2007,559,2,'February','?ubat ay?','A'),(2008,559,2,'March','Mart','A'),(2009,559,2,'April','önisan','A'),(2010,559,2,'May','May?s ay?','A'),(2011,559,2,'June','Haziran','A'),(2012,559,2,'July','Temmuz','A'),(2013,559,2,'August','A?ustos','A'),(2014,559,2,'September','Eylül','A'),(2015,559,2,'October','Ekim','A'),(2016,559,2,'November','Kas?m','A'),(2017,559,2,'December','Aral?k','A'),(2018,559,2,'type_user_user','kullan?c?','A'),(2019,559,2,'type_user_operator','?ebeke','A'),(2020,559,2,'Var_user','Kay?tl? Kullan?c?','A'),(2021,559,2,'Var_phone','Kullan?c?n?n Telefon','A'),(2022,559,2,'Var_branch','Kullan?c? ?ube telefon numaras?','A'),(2023,559,2,'Var_date','E-posta gönderilir tarihi','A'),(2024,559,2,'Var_request','?stek kodu','A'),(2025,559,2,'Var_subject','Talep Konusu','A'),(2026,559,2,'Var_description','Talep Aç?klama','A'),(2027,559,2,'Var_record','Giri? tarihi','A'),(2028,559,2,'Var_expire','Son kullanma tarihi','A'),(2029,559,2,'Var_assume','Tarihi varsayal?m','A'),(2030,559,2,'Var_finish','Biti? tarihi','A'),(2031,559,2,'Var_rejection','Reddetme tarihi','A'),(2032,559,2,'Var_status','Talep Durumu','A'),(2033,559,2,'Var_requester','?stekte Ad','A'),(2034,559,2,'Var_incharge','Sorumlu','A'),(2035,559,2,'Var_nt_operator','Sadece operatörler görebilir belirtiyor','A'),(2036,559,2,'Var_nt_user','kullan?c?lar görebilir belirtiyor','A'),(2037,559,2,'Var_link_operator','istek sayfaya link (operatör)','A'),(2038,559,2,'Var_link_user','istek sayfaya link (kullan?c?)','A'),(2039,559,2,'Var_evaluation','Kullan?c? taraf?ndan verilen de?erlendirme','A'),(2040,559,2,'Var_link_evaluation','Ba?lant? giri? yapmadan de?erlendirmek.','A'),(2041,559,2,'auxiliary_operator_include','Yard?mc? Operator ekleyin','A'),(2042,559,2,'btn_save_changes','De?i?iklikleri Kaydet','A'),(2043,559,2,'btn_assume','üstlenmek','A'),(2044,559,2,'btn_reject','reddetmek','A'),(2045,559,2,'btn_close','Kapat','A'),(2046,559,2,'btn_reopen','yeniden açmak','A'),(2047,559,2,'btn_ope_aux','operatör Yard?mc?','A'),(2048,559,2,'Other_items','Di?er seçenekler','A'),(2049,559,2,'sys_time_session','oturum sistemini sürecek zaman?. saniyeler içinde de?er. E?er 10 dakika olacak ayarlanmam??.','A'),(2050,559,2,'grd_show_only_mine','Sadece beni göster','A'),(2051,559,2,'grd_show_group','Benim gruplar? göster','A'),(2052,559,2,'grd_show_all','Tümünü göster','A'),(2053,559,2,'grd_expiring','Bitmek','A'),(2054,559,2,'grd_expiring_today','bugün süresi dolan','A'),(2055,559,2,'grd_expired','Süresi doldu','A'),(2056,559,2,'grd_expired_n_assumed','kazanmam?? süresi dolmu?','A'),(2057,559,2,'cat_records','kay?tlar','A'),(2058,559,2,'cat_config','Yap?land?rma','A'),(2059,559,2,'cat_reports','Raporlar','A'),(2060,559,2,'pgr_departments','bölümler','A'),(2061,559,2,'seconds','saniye','A'),(2062,559,2,'reload_request','istek verileri güncelle','A'),(2063,559,2,'Error_insert_note','Hata notu ekleyerek','A'),(2064,559,2,'Alert_Cancel_sucess','Talep ba?ar?yla iptal edildi','A'),(2065,559,2,'Alert_note_sucess','ba?ar?yla tak?l? Not','A'),(2066,559,2,'Alert_close_request','bitmi? talep','A'),(2067,559,2,'Alert_reopen_sucess','Talep aç?ld?','A'),(2068,559,2,'Alert_deleted_note','önot silindi','A'),(2069,559,2,'Fill','doldurmak','A'),(2070,559,2,'Reject_sucess','Talep Reddedildi','A'),(2071,559,2,'Reject_btn','reddetmek','A'),(2072,559,2,'Save_changes_sucess','De?i?iklikler kaydedildi','A'),(2073,559,2,'Initial_date','ilk Tarih','A'),(2074,559,2,'Finish_date','Biti? tarihi','A'),(2075,559,2,'Average','Ortalama','A'),(2076,559,2,'Dashboard_SLAFulfillment','yerine getirme','A'),(2077,559,2,'Dashboard_SLANotFulfillment','de?il yerine getirilmesi','A'),(2078,559,2,'Dashboard_UpdatedDaily','günlük güncellendi','A'),(2079,77,2,'Ends_in','Termina em','A'),(2080,19,2,'Ends_in','Ends in','A'),(2081,77,2,'Annual','Anual','A'),(2082,19,2,'Annual','Annual','A'),(2083,19,2,'Active_tickets','Active tickets','A'),(2084,77,2,'Active_tickets','Tickets ativos','A'),(2085,77,2,'Waiting','Aguardando','A'),(2086,19,2,'Waiting','Waiting','A'),(2087,19,2,'User_tickets','User\'s ticket','A'),(2088,77,2,'User_tickets','Tickets do usuário','A'),(2089,19,2,'Closed_tickets','Closed tickets','A'),(2090,77,2,'Closed_tickets','Tickets fechados','A'),(2091,19,2,'Closed_status','Closed Status','A'),(2092,77,2,'Closed_status','Status dos fechados','A'),(2093,19,2,'Assigned','Assigned','A'),(2094,77,2,'Assigned','Atribuídas','A'),(2095,19,1,'sys_user_dashboard','Show user dashboard','A'),(2096,77,1,'sys_user_dashboard','Mostrar dashboard do usuário','A'),(2097,19,1,'sys_operator_dashboard','Show operator dashboard','A'),(2098,77,1,'sys_operator_dashboard','Mostrar dashboard do atendente','A'),(2099,19,1,'System_features','System features','A'),(2100,77,1,'System_features','Funcionalidades do Sistema','A'),(2101,19,1,'sys_allow_assume_others','Allow attendants to take on requests passed on assumed by another attendant.','A'),(2102,77,1,'sys_allow_assume_others','Permitir que os atendentes assumam solicitações repassadas ou assumidas por outro atendente.','A'),(2103,19,1,'sys_allow_delete_note','Allow attendants to delete notes','A'),(2104,77,1,'sys_allow_delete_note','Permitir que os atendentes excluam apontamentos','A'),(2105,19,1,'sys_dont_show_default','When open request, do not show area, type, item service default. User chooses regardless of default value.','A'),(2106,77,1,'sys_dont_show_default','Ao abrir a solicitação, não mostrar área, tipo,item e serviço padrão. O usuário escolhe independentemente do valor padrão.','A'),(2107,77,1,'sys_use_equipment','Utilizar controle de equipamento (os, etiqueta e serial)','A'),(2108,19,1,'sys_use_equipment','Use equipment control (os, label serial)','A'),(2109,77,1,'sys_allow_reopen_user','Permitir reabertura de solicitações por usuário','A'),(2110,19,1,'sys_allow_reopen_user','Allow reopening of requests per user','A'),(2111,77,1,'sys_empty_note','Permitir que o atendente insira apontamento sem descrição','A'),(2112,19,1,'sys_empty_note','Allow the attendant to enter an appointment without a description','A'),(2113,77,1,'sys_open_new_request','Para abrir uma nova solicitação o usuário não poderá ter solicitações para aprovar','A'),(2114,19,1,'sys_open_new_request','To open a new request the user will not be able to have requests to approve','A'),(2115,77,1,'sys_prorogation_qt','Qtde de prorrogações na data de vencimento (0 = Nunca, [Em branco] = Sem limites, [Acima de 0] = Qtd. de prorrogações)','A'),(2116,19,1,'sys_prorogation_qt','Number of extensions on the due date (0 = Never, [Blank] = No limits, [Over 0] = Number of extensions)','A'),(2117,77,1,'sys_allow_reopen','Permitir reabertura de solicitações','A'),(2118,19,1,'sys_allow_reopen','Allow request reopening','A'),(2119,19,1,'sys_email_notification','Send email notification when changing the status of requests','A'),(2120,77,1,'sys_email_notification','Enviar notificação por e-mail quando alterar o status das solicitações','A'),(2121,77,1,'sys_start_timer','Ao abrir uma nova solicitação iniciar o timer','A'),(2122,19,1,'sys_start_timer','When opening a new request start the timer','A'),(2123,77,1,'sys_enter_time','Obrigar o atendente a informar o tempo gasto na tarefas.','A'),(2124,19,1,'sys_enter_time','Force the attendant to report the time spent on tasks.','A'),(2125,77,1,'sys_expire_date_user_dash','Não mostrar prazo de entrega e status no dashboard do solicitante até que um atendente tenha assumido a solicitação','A'),(2126,19,1,'sys_expire_date_user_dash','Do not show dead line status on the requester\'s dashboard until an attendant has taken over the request','A'),(2127,77,1,'ses_refresh_opertor_grid','Definir tempo de refresh do grid dos atendentes [0 = não atualizar], em minutos','A'),(2128,19,1,'ses_refresh_opertor_grid','Set grid refresh time for attendants [0 = do not ], in minutes','A'),(2129,77,1,'ses_request_show_phone','Mostrar número de telefone, ramal e celular na solicitação','A'),(2130,19,1,'ses_request_show_phone','Show phone number, extension mobile phone number in the request','A'),(2131,77,1,'sys_sort_asc','Ordenar as solicitações em sentido ascendente [ASC]','A'),(2132,19,1,'sys_sort_asc','Sort requests upwards [ASC]','A'),(2133,77,1,'sys_expire_date_user_grid','Não mostrar prazo de entrega no grid do solicitante até que um atendente tenha assumido a solicitação','A'),(2134,19,1,'sys_expire_date_user_grid','Do not show delivery time on the user\'s grid until an attendant has taken over the request','A'),(2135,77,1,'sys_show_group_view_checkbox','Ao assumir ou repassar solicitações, trazer marcada a opção: Desejo que meu grupo continue visualizando a solicitação','A'),(2136,19,1,'sys_show_group_view_checkbox','When accepting forwarding requests, bring the option marked: I wish my group to continue viewing the request','A'),(2137,77,1,'ses_evaluate','Quando uma solicitação é aprovada pelo usuário, solicitar que responda o questionário de avaliação do atendimento','A'),(2138,19,1,'ses_evaluate','When a request is approved by the user, ask them to answer the service evaluation questionnaire','A'),(2139,77,1,'ses_aprove','Solicitar a aprovação do usuário após o encerramento da solicitação','A'),(2140,19,1,'ses_aprove','Request user approval after request closure','A'),(2141,77,1,'sys_adm_view_request','Usuário administrador visualiza todas solicitações','A'),(2142,19,1,'sys_adm_view_request','Admin user views all requests','A'),(2143,19,2,'Type','Type','A'),(2144,77,2,'Email_request_assumed','USUÁRIO: Notificar usuário quando uma solicitação for assumida.','A'),(2145,19,2,'Email_request_assumed','USER: Notify user when a request is assumed.','A'),(2146,77,2,'Email_request_finished','USUÁRIO: Notificar o usuário quando sua solicitação for encerrada','A'),(2147,19,2,'Email_request_finished','USER: Notify the user when their request is closed','A'),(2148,77,2,'Email_request_rejected','USUÁRIO: Notificar usuário quando sua solicitação for rejeitada','A'),(2149,19,2,'Email_request_rejected','USER: Notify user when their request is rejected','A'),(2150,77,2,'Email_request_evaluated','ATENDENTE: Enviar e-mail quando uma solicitação for avaliada','A'),(2151,19,2,'Email_request_evaluated','OPERATOR: Send email when a request is evaluated','A'),(2152,77,2,'Email_request_apont_user','USUÁRIO: Enviar notificação quando for incluído um novo apontamento','A'),(2153,19,2,'Email_request_apont_user','USER: Send notification when a new note is added','A'),(2156,77,2,'Email_request_record','ATENDENTE: Notificar atendentes responsáveis quando uma nova solicitação é criada','A'),(2157,19,2,'Email_request_record','OPERATOR: Notify responsible operators when a new request is created','A'),(2158,77,2,'Email_request_apont_operator','ATENDENTE: Enviar notificação quando um novo apontamento é adicionado','A'),(2159,19,2,'Email_request_apont_operator','OPERATOR: Send notification when a new note is added','A'),(2160,77,2,'Email_request_reopened','ATENDENTE: Enviar notificação quando uma solitação for reaberta','A'),(2161,19,2,'Email_request_reopened','OPERATOR: Send notification when a request is reopened','A'),(2162,77,2,'Email_request_repass','ATENDENTE: Notificar atendentes responsáveis quando uma solicitação é repassada','A'),(2163,19,2,'Email_request_repass','OPERATOR: Notify responsible operators when a request is forwarded','A'),(2164,77,2,'Email_request_approve','ATENDENTE: Notificar atendente quando uma solitação for aprovada','A'),(2165,19,2,'Email_request_approve','OPERATOR: Notify the attendant when a request is approved','A'),(2166,19,1,'Language_utilities','Language utilities','A'),(2167,77,1,'Language_utilities','Utilitários de idioma','A'),(2168,77,1,'Last_update','Última atualização','A'),(2169,19,1,'Last_update','Last','A'),(2170,19,1,'Action','Action','A'),(2171,77,1,'Action','Ação','A'),(2172,19,1,'Update_vocabulary','Renew Vocabulary','A'),(2173,77,1,'Update_vocabulary','Atualizar Vocabulário','A'),(2174,19,1,'Clear_smarty_cache','Clear Smarty Cache','A'),(2175,77,1,'Clear_smarty_cache','Limpar Cache do Smarty','A');
/*!40000 ALTER TABLE `tbvocabulary` ENABLE KEYS */;
UNLOCK TABLES;
--
-- Dumping routines for database 'helpdezk1110'
--
/*!50003 DROP FUNCTION IF EXISTS `pipeFormatCnpj` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeFormatCnpj`( cnpj varchar(20)) RETURNS varchar(18) CHARSET utf8
BEGIN DECLARE l_ret VARCHAR(18); SET cnpj = REPLACE(cnpj,'.',''); SET cnpj = REPLACE(cnpj,'-',''); SET cnpj = REPLACE(cnpj,' ',''); SET cnpj = TRIM(cnpj); SET l_ret = cnpj; SET l_ret = CONCAT(MID(l_ret,1,2),'.',MID(l_ret,3,3),'.',MID(l_ret,6,3),'/',MID(l_ret,9,4),'-',MID(l_ret,13,2)); RETURN l_ret; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeFormatCpf` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeFormatCpf`( cpf varchar(20)) RETURNS varchar(14) CHARSET utf8
BEGIN DECLARE l_ret VARCHAR(14); SET cpf = REPLACE(cpf,'.',''); SET cpf = REPLACE(cpf,'-',''); SET cpf = REPLACE(cpf,' ',''); SET cpf = TRIM(cpf); SET l_ret = cpf; SET l_ret = CONCAT(MID(l_ret,1,3),'.',MID(l_ret,4,3),'.',MID(l_ret,7,3),'-',MID(l_ret,10,2)); RETURN l_ret; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeFormatCurrency` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeFormatCurrency`( timezone varchar(255), val varchar(255)) RETURNS varchar(100) CHARSET latin1
BEGIN DECLARE RET VARCHAR(100); IF (timezone = 'pt_BR' ) THEN SET RET = ( SELECT REPLACE (REPLACE (REPLACE (FORMAT(val, 2), '.', '|'),',','.' ),'|',',' ) ); ELSEIF (timezone = 'en_US' ) THEN SET RET = ( SELECT FORMAT (val,2) ); END IF; RETURN RET; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeFormatDate` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeFormatDate`( timezone varchar(255), val varchar(255)) RETURNS varchar(100) CHARSET latin1
BEGIN DECLARE RET VARCHAR(100); IF (timezone = 'pt_BR' ) THEN SET RET = ( SELECT DATE_FORMAT(val, '%d/%m/%Y') ); ELSEIF (timezone = 'en_US' ) THEN SET RET = ( SELECT DATE_FORMAT(val, '%m/%d/%Y') ); END IF; RETURN RET; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeFormatDateTime` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeFormatDateTime`( timezone varchar(255), val varchar(255)) RETURNS varchar(100) CHARSET latin1
BEGIN DECLARE RET VARCHAR(100); IF (timezone = 'pt_BR' ) THEN SET RET = ( SELECT DATE_FORMAT(val, '%d/%m/%Y %H:%i:%S') ); ELSEIF (timezone = 'en_US' ) THEN SET RET = ( SELECT DATE_FORMAT(val, '%m/%d/%Y %H:%i:%S' ) ); END IF; RETURN RET; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeGetAge` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeGetAge`( data_nascimento datetime) RETURNS int(11)
BEGIN DECLARE idade INT; DECLARE ano_atual INT; DECLARE mes_atual INT; DECLARE dia_atual INT; DECLARE ano INT; DECLARE mes INT; DECLARE dia INT; SET ano_atual = YEAR(CURDATE()); SET mes_atual = MONTH( CURDATE()); SET dia_atual = DAY( CURDATE()); SET ano = YEAR( data_nascimento ); SET mes = MONTH( data_nascimento ); SET dia = DAY( data_nascimento ); SET idade = ano_atual - ano; IF( mes > mes_atual ) THEN SET idade = idade - 1; END IF; IF( mes = mes_atual AND dia > dia_atual ) THEN SET idade = idade - 1; END IF; RETURN idade; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeIsAddressOk` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeIsAddressOk`( id_person int(11)) RETURNS binary(1)
BEGIN IF (SELECT count(idaddress) FROM tbaddress WHERE idperson = id_person AND (idcity=1 OR idneighborhood=1 OR idstreet=1)) > 0 THEN return FALSE; else return TRUE; end if; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeLatinToUtf8` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeLatinToUtf8`( texto char(255)) RETURNS char(255) CHARSET latin1
RETURN CONVERT(CAST(CONVERT(texto USING latin1) AS BINARY) USING utf8) ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeMask` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeMask`( unformatted_value bigint(20), format_string char(32)) RETURNS char(32) CHARSET latin1
BEGIN DECLARE input_len TINYINT; DECLARE output_len TINYINT; DECLARE temp_char CHAR; SET input_len = LENGTH(unformatted_value); SET output_len = LENGTH(format_string); WHILE ( output_len > 0 ) DO SET temp_char = SUBSTR(format_string, output_len, 1); IF ( temp_char = '#' ) THEN IF ( input_len > 0 ) THEN SET format_string = INSERT(format_string, output_len, 1, SUBSTR(unformatted_value, input_len, 1)); SET input_len = input_len - 1; ELSE SET format_string = INSERT(format_string, output_len, 1, '0'); END IF; END IF; SET output_len = output_len - 1; END WHILE; RETURN format_string; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP FUNCTION IF EXISTS `pipeTableExists` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE FUNCTION `pipeTableExists`( tablename varchar(45)) RETURNS tinyint(1)
BEGIN DECLARE existe TINYINT(1) DEFAULT 0; SELECT COUNT(*) INTO existe FROM information_schema.tables WHERE table_schema = DATABASE() AND table_name = tablename; RETURN existe; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `adm_createConfigTables` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `adm_createConfigTables`(IN prefix varchar(5))
BEGIN SET @tableCatName = CONCAT(prefix,'_tbconfig_category'); SET @tableConfigName = CONCAT(prefix,'_tbconfig'); SET @drop1 = CONCAT('DROP TABLE IF EXISTS ', @tableCatName); PREPARE stmt FROM @drop1; EXECUTE stmt; DEALLOCATE PREPARE stmt; SET @qry1 = CONCAT('CREATE TABLE ', @tableCatName, '(idconfigcategory INT(10) UNSIGNED NOT NULL AUTO_INCREMENT,\n\t\t\t\t\t`name` VARCHAR(250) DEFAULT NULL,\n\t\t\t\t\tsmarty VARCHAR(250) DEFAULT NULL,\n\t\t\t\t\tPRIMARY KEY (idconfigcategory),\n\t\t\t\t\tINDEX COD_CATEGORIA (idconfigcategory))' ); PREPARE stmt1 FROM @qry1; EXECUTE stmt1; DEALLOCATE PREPARE stmt1; SET @drop2 = CONCAT('DROP TABLE IF EXISTS ', @tableConfigName); PREPARE stmt2 FROM @drop2; EXECUTE stmt2; DEALLOCATE PREPARE stmt2; SET @qry2 = CONCAT("CREATE TABLE ", @tableConfigName, "(idconfig INT(3) UNSIGNED NOT NULL AUTO_INCREMENT,\n\t\t\t\t `name` VARCHAR(250) DEFAULT NULL,\n\t\t\t\t description BLOB DEFAULT NULL,\n\t\t\t\t idconfigcategory INT(10) UNSIGNED DEFAULT NULL,\n\t\t\t\t session_name VARCHAR(50) DEFAULT NULL,\n\t\t\t\t field_type VARCHAR(200) DEFAULT NULL,\n\t\t\t\t `status` CHAR(1) DEFAULT 'A',\n\t\t\t\t smarty VARCHAR(120) NOT NULL,\n\t\t\t\t `value` VARCHAR(200) DEFAULT NULL,\n\t\t\t\t PRIMARY KEY (idconfig),\n\t\t\t\t UNIQUE INDEX ",@tableConfigName,"_session_idx (session_name),\n\t\t\t\t CONSTRAINT FK_",@tableConfigName," FOREIGN KEY (idconfigcategory)\n\t\t\t\t REFERENCES ",@tableCatName," (idconfigcategory) ON DELETE RESTRICT ON UPDATE RESTRICT\n\t\t\t\t\t)" ); PREPARE stmt3 FROM @qry2; EXECUTE stmt3; DEALLOCATE PREPARE stmt3; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `delete_all_requests` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `delete_all_requests`()
delete_request:BEGIN DELETE FROM hdk_tbrequest_dates ; DELETE FROM hdk_tbevaluation_token; DELETE FROM hdk_tbrequest_times ; DELETE FROM hdk_tbrequest_log ; DELETE FROM hdk_tbrequest_repassed ; DELETE FROM hdk_tbrequest_in_charge; DELETE FROM hdk_tbrequest_attachment ; DELETE FROM hdk_tbrequest_change_expire ; DELETE FROM hdk_tbrequest ; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `delete_request` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `delete_request`(IN code_ID varchar(20), OUT msg varchar(100))
delete_request:BEGIN DECLARE num_requests INT; SELECT COUNT(idrequest) INTO num_requests FROM hdk_tbrequest WHERE code_request = code_ID; IF ( num_requests = 0 ) THEN SET msg = "Request doesn´t exist !!!" ; LEAVE delete_request ; ELSE DELETE FROM hdk_tbrequest_dates WHERE code_request = code_ID ; DELETE FROM hdk_tbevaluation_token WHERE code_request = code_ID ; DELETE FROM hdk_tbrequest_times WHERE code_request = code_ID ; DELETE FROM hdk_tbrequest_log WHERE cod_request = code_ID ; DELETE FROM hdk_tbrequest_repassed WHERE code_request = code_ID ; DELETE FROM hdk_tbrequest_attachment WHERE code_request = code_ID ; DELETE FROM hdk_tbrequest_change_expire WHERE code_request = code_ID ; DELETE FROM hdk_tbrequest WHERE code_request = code_ID ; SET msg = "Request deleted !!!" ; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `delete_requests_for_user` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `delete_requests_for_user`(IN person_ID int(11))
delete_request:begin DECLARE code_ID VARCHAR(20); DECLARE no_more_rows BOOLEAN; DECLARE loop_cntr INT DEFAULT 0; DECLARE num_rows INT DEFAULT 0; DECLARE requests_cur CURSOR FOR SELECT code_request FROM hdk_tbrequest WHERE idperson_creator = person_ID ; DECLARE CONTINUE HANDLER FOR NOT FOUND SET no_more_rows = TRUE; OPEN requests_cur; select FOUND_ROWS() into num_rows; the_loop: LOOP fetch requests_cur into code_ID; IF no_more_rows THEN CLOSE requests_cur; LEAVE the_loop; END IF; call delete_request(code_ID,@msg); SET loop_cntr = loop_cntr + 1; END LOOP the_loop; select loop_cntr as messsage; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `delete_user_without_requests` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `delete_user_without_requests`(IN person_ID int(11), OUT msg varchar(100))
delete_user:BEGIN DECLARE num_requests INT; DECLARE num_user INT; SELECT COUNT(*) INTO num_user FROM tbperson WHERE idperson = person_ID ; IF ( num_user = 0 ) THEN SET msg = "User not exists !!!" ; LEAVE delete_user ; END IF; IF NOT EXISTS (SELECT * FROM tbperson WHERE idperson = person_ID AND idtypeperson = 2) THEN SET msg = "Person exists, but is not a user !!!" ; LEAVE delete_user ; END IF; SELECT COUNT(idrequest) INTO num_requests FROM hdk_tbrequest WHERE idperson_creator = person_ID; IF ( num_requests = 0 ) THEN DELETE FROM tbaddress WHERE idperson = person_ID ; DELETE FROM tbnaturalperson WHERE idperson = person_ID ; DELETE FROM tbjuridicalperson WHERE idperson = person_ID ; DELETE FROM hdk_tbdepartment_has_person WHERE idperson = person_ID ; DELETE FROM hdk_tbconfig_user WHERE idperson = person_ID ; DELETE FROM tbperson WHERE idperson = person_ID ; SET msg = "User deleted !!!" ; ELSE SET msg = "User have requests - Not deleted !!!" ; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_deleteAllAreaTypeItemService` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_deleteAllAreaTypeItemService`()
BEGIN DELETE FROM hdk_tbrequest_dates ; DELETE FROM hdk_tbevaluation_token; DELETE FROM hdk_tbrequest_times ; DELETE FROM hdk_tbrequest_log ; DELETE FROM hdk_tbrequest_repassed ; DELETE FROM hdk_tbrequest_in_charge; DELETE FROM hdk_tbrequest_attachment ; DELETE FROM hdk_tbrequest_change_expire ; DELETE FROM hdk_tbrequest_emailcron; DELETE FROM hdk_tbrequest ; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_deleteAllRequests` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_deleteAllRequests`()
BEGIN DELETE FROM hdk_tbrequest_dates ; DELETE FROM hdk_tbevaluation_token; DELETE FROM hdk_tbrequest_times ; DELETE FROM hdk_tbrequest_log ; DELETE FROM hdk_tbrequest_repassed ; DELETE FROM hdk_tbrequest_in_charge; DELETE FROM hdk_tbrequest_attachment ; DELETE FROM hdk_tbrequest_change_expire ; DELETE FROM hdk_tbrequest_emailcron; DELETE FROM hdk_tbrequest ; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_deleteAreaTypeItemService` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_deleteAreaTypeItemService`(IN lista varchar(200))
BEGIN SET @LIST=lista; DELETE FROM hdk_tbreason WHERE idservice IN (SELECT idservice FROM `hdk_tbcore_service` WHERE iditem IN (SELECT iditem FROM `hdk_tbcore_item` WHERE idtype IN (SELECT idtype FROM `hdk_tbcore_type` WHERE FIND_IN_SET(idarea,@LIST)))) ; DELETE FROM hdk_tbgroup_has_service WHERE idservice IN (SELECT idservice FROM `hdk_tbcore_service` WHERE iditem IN (SELECT iditem FROM `hdk_tbcore_item` WHERE idtype IN (SELECT idtype FROM `hdk_tbcore_type` WHERE FIND_IN_SET(idarea,@LIST)))) ; DELETE FROM hdk_tbgetemaildepartment WHERE idgetemail IN (SELECT idgetemail FROM hdk_tbgetemail WHERE idservice IN (SELECT idservice FROM `hdk_tbcore_service` WHERE iditem IN (SELECT iditem FROM `hdk_tbcore_item` WHERE idtype IN (SELECT idtype FROM `hdk_tbcore_type` WHERE FIND_IN_SET(idarea,@LIST))))) ; DELETE FROM hdk_tbgetemail WHERE idservice IN (SELECT idservice FROM `hdk_tbcore_service` WHERE iditem IN (SELECT iditem FROM `hdk_tbcore_item` WHERE idtype IN (SELECT idtype FROM `hdk_tbcore_type` WHERE FIND_IN_SET(idarea,@LIST)))) ; DELETE FROM hdk_tbcore_service WHERE iditem IN (SELECT iditem FROM `hdk_tbcore_item` WHERE idtype IN (SELECT idtype FROM `hdk_tbcore_type` WHERE FIND_IN_SET(idarea,@LIST))); DELETE FROM hdk_tbcore_item WHERE idtype IN (SELECT idtype FROM `hdk_tbcore_type` WHERE FIND_IN_SET(idarea,@LIST)); DELETE FROM hdk_tbcore_type WHERE FIND_IN_SET(idarea,@LIST); DELETE FROM hdk_tbcore_area WHERE FIND_IN_SET(idarea,@LIST); END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_deleteModule` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_deleteModule`(IN moduleID int(11))
hdk_deleteModule:BEGIN DECLARE num_modules INT; SELECT COUNT(idmodule) INTO num_modules FROM tbmodule WHERE idmodule = moduleID; IF ( num_modules = 0 ) THEN LEAVE hdk_deleteModule ; ELSE DELETE FROM `tbdefaultpermission` WHERE idprogram IN (SELECT idprogram FROM tbprogram WHERE idprogramcategory IN (SELECT idprogramcategory FROM tbprogramcategory WHERE idmodule = moduleID)); DELETE FROM `tbpermission` WHERE idprogram IN (SELECT idprogram FROM tbprogram WHERE idprogramcategory IN (SELECT idprogramcategory FROM tbprogramcategory WHERE idmodule = moduleID)); DELETE FROM `tbtypepersonpermission` WHERE idprogram IN (SELECT idprogram FROM tbprogram WHERE idprogramcategory IN (SELECT idprogramcategory FROM tbprogramcategory WHERE idmodule = moduleID)); DELETE FROM tbprogram WHERE idprogramcategory IN (SELECT idprogramcategory FROM tbprogramcategory WHERE idmodule = moduleID); DELETE FROM `tbprogramcategory` WHERE idmodule = moduleID; DELETE FROM `tbemail` WHERE `idmodule` = moduleID; DELETE FROM `tbmodule` WHERE `idmodule` = moduleID; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_deleteNatureperson` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_deleteNatureperson`(IN personID int(11), IN flag int(11))
BEGIN IF (flag = 1) THEN DELETE FROM tbjuridicalperson WHERE idperson = personID; ELSE DELETE FROM tbnaturalperson WHERE idperson = personID; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_deleteNote` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_deleteNote`(IN note_ID int(11))
hdk_deleteNote:BEGIN DECLARE attach_ID VARCHAR(20); DECLARE no_more_rows BOOLEAN; DECLARE loop_cntr INT DEFAULT 0; DECLARE num_rows INT DEFAULT 0; DECLARE note_cur CURSOR FOR SELECT idnote_attachments FROM hdk_tbnote_has_attachments WHERE idnote = note_ID ; DECLARE CONTINUE HANDLER FOR NOT FOUND SET no_more_rows = TRUE; OPEN note_cur; SELECT FOUND_ROWS() INTO num_rows; the_loop: LOOP FETCH note_cur INTO attach_ID; IF no_more_rows THEN CLOSE note_cur; LEAVE the_loop; END IF; DELETE FROM hdk_tbnote_has_attachments WHERE idnote_attachments = attach_ID; DELETE FROM hdk_tbnote_attachments WHERE idnote_attachments = attach_ID; SET loop_cntr = loop_cntr + 1; END LOOP the_loop; DELETE FROM hdk_tbnote WHERE idnote = note_ID ; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insertAddress` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insertAddress`(IN idPerson int(11), IN idCity int(11), IN idNeighborhood int(11), IN idTypeaddress int(11), IN number char(9), IN complement varchar(45), IN zipcode varchar(11), IN idTypeStreet int(11), IN nameStreet varchar(100), OUT insertId int(11))
BEGIN CALL hdk_updateStreet(idTypeStreet,nameStreet,@output); SET @idStreet = (SELECT @output AS idperson); INSERT INTO tbaddress ( idperson ,idcity ,idneighborhood ,idstreet ,idtypeaddress ,number ,complement ,zipcode ) VALUES ( idPerson ,idCity ,idNeighborhood ,@idStreet ,idTypeaddress ,number ,complement ,zipcode ); SET insertId := LAST_INSERT_ID(); END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insertNoteAttachments` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insertNoteAttachments`(IN note_ID int(11), IN file_NAME varchar(255), OUT noteatt_ID int(11))
BEGIN START TRANSACTION; INSERT INTO hdk_tbnote_attachments (filename) VALUES (file_NAME) ; set noteatt_ID := LAST_INSERT_ID(); INSERT INTO hdk_tbnote_has_attachments (idnote,idnote_attachments) VALUES (note_ID,noteatt_ID); COMMIT; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insertPersonPermission` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insertPersonPermission`(IN program_ID int(11), IN person_ID int(11), IN accesstype_ID int(11), IN perm char(1))
BEGIN IF EXISTS (SELECT idpermission FROM tbpermission WHERE idprogram = program_ID AND idperson = person_ID AND idaccesstype = accesstype_ID) THEN UPDATE tbpermission SET allow = perm WHERE idprogram = program_ID AND idperson = person_ID AND idaccesstype = accesstype_ID ; ELSE INSERT INTO tbpermission (idaccesstype, idprogram, idperson, allow) VALUES ( accesstype_ID, program_ID, person_ID, perm ) ; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insertTypePersonPermission` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insertTypePersonPermission`(IN program_ID int(11), IN typeperson_ID int(11), IN accesstype_ID int(11), IN perm char(1))
BEGIN IF EXISTS (SELECT idpermissiongroup FROM tbtypepersonpermission WHERE idprogram = program_ID AND idtypeperson = typeperson_ID AND idaccesstype = accesstype_ID) THEN UPDATE tbtypepersonpermission SET allow = perm WHERE idprogram = program_ID AND idtypeperson = typeperson_ID AND idaccesstype = accesstype_ID ; ELSE INSERT INTO tbtypepersonpermission (idprogram, idtypeperson, idaccesstype,allow) VALUES ( program_ID, typeperson_ID, accesstype_ID, perm ) ; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insUpdJuridicalPerson` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insUpdJuridicalPerson`(IN personID int(11), IN nameIN varchar(80), IN ein_cnpjIN varchar(18), IN iestadualIN varchar(20), IN contactIN varchar(80), IN observationIN blob)
BEGIN DECLARE juridicalpersonIDTmp INT; IF EXISTS (SELECT idjuridicalperson FROM tbjuridicalperson WHERE idperson = personID) THEN SELECT idjuridicalperson INTO juridicalpersonIDTmp FROM tbjuridicalperson WHERE idperson = personID; UPDATE tbjuridicalperson SET `name` = nameIN, ein_cnpj = ein_cnpjIN, iestadual = iestadualIN, contact_person = contactIN, observation = observationIN WHERE idjuridicalperson = juridicalpersonIDTmp; ELSE INSERT INTO tbjuridicalperson (idperson, `name`, ein_cnpj, iestadual, contact_person, observation) VALUES(personID, nameIN, ein_cnpjIN, iestadualIN, contactIN, observationIN); END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insUpdNaturalPerson` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insUpdNaturalPerson`(IN personID int(11), IN nameIN varchar(80), IN ssn_cpfIN varchar(15), IN rgIN varchar(20), IN rgoexpIN varchar(15), IN dtbirthIN date, IN motherIN varchar(80), IN fatherIN varchar(80), IN genderIN varchar(1))
BEGIN DECLARE naturalpersonIDTmp INT; IF EXISTS (SELECT idnaturalperson FROM tbnaturalperson WHERE idperson = personID) THEN SELECT idnaturalperson INTO naturalpersonIDTmp FROM tbnaturalperson WHERE idperson = personID; UPDATE tbnaturalperson SET `name` = nameIN, ssn_cpf = ssn_cpfIN, rg = rgIN, rgoexp = rgoexpIN, dtbirth = dtbirthIN, mother = motherIN, father = fatherIN, gender = genderIN WHERE idnaturalperson = naturalpersonIDTmp; ELSE INSERT INTO tbnaturalperson (idperson, `name`, ssn_cpf, rg, rgoexp, dtbirth, mother, father, gender) VALUES(personID, nameIN, ssn_cpfIN, rgIN, rgoexpIN, dtbirthIN, motherIN, fatherIN, genderIN); END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_insUpdPerson` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_insUpdPerson`(IN idtypeloginIN int(11), IN idtypepersonIN int(11), IN idnaturepersonIN int(11), IN idthemeIN int(11), IN person_name varchar(60), IN loginIN varchar(45), IN passwordIN varchar(45), IN emailIN varchar(45), IN dtcreateIN datetime, IN statusIN char(1), IN user_vipIN char(1), IN telephoneIN varchar(30), IN cellphoneIN varchar(30), IN branch_numberIN varchar(10), IN time_valueIN float, IN overtimeIN float, IN idcityIN int(11), IN idneighborhoodIN int(11), IN idstreetIN int(11), IN idtypestreetIN int(11), IN numberIN varchar(9), IN complementIN varchar(45), IN zipcodeIN varchar(11), IN ssn_cpfIN varchar(15), IN dtbirthIN date, IN genderIN varchar(1), IN iddepartmentIN int(11))
BEGIN DECLARE person_IDTmp INT; DECLARE naturalperson_IDTmp INT; DECLARE address_IDTmp INT; DECLARE idtmp INT; IF EXISTS (SELECT idperson FROM tbperson WHERE login = login) THEN SELECT idperson INTO person_IDTmp FROM tbperson WHERE login = loginIN; UPDATE tbperson SET idtypelogin = idtypeloginIN, idtypeperson = idtypepersonIN, idnatureperson = idnatureIN, idtheme = idthemeIN, `name` = person_name, login = loginIN, `password` = MD5(passwordIN), email = emailIN, dtcreate = dtcreateIN, `status` = statusIN, user_vip = user_vipIN, phone_number = telephoneIN, cel_phone = cellphoneIN, branch_number = branch_numberIN, time_value = time_valueIN, overtime = overtimeIN WHERE idperson = person_IDTmp; IF EXISTS (SELECT idnaturalperson FROM tbnaturalperson WHERE idperson = person_IDTmp) THEN SELECT idnaturalperson INTO naturalperson_IDTmp FROM tbnaturalperson WHERE idperson = person_IDTmp; UPDATE tbnaturalperson SET ssn_cpf = ssn_cpfIN, dtbirth = dtbirthIN, gender = genderIN WHERE idnaturalperson = naturalperson_IDTmp; ELSE INSERT INTO tbnaturalperson (idperson,ssn_cpf,dtbirth,gender) VALUES (person_IDTmp,ssn_cpfIN,dtbirthIN,genderIN); END IF; IF EXISTS (SELECT idaddress FROM tbaddress WHERE idperson = person_IDTmp) THEN SELECT idaddress INTO address_IDTmp FROM tbaddress WHERE idperson = person_IDTmp; UPDATE tbaddress SET idcity = idcityIN, idneighborhood = idneighborhoodIN, idstreet = idstreetIN, idtypeaddress = idtypestreetIN, number = numberIN, complement = complementIN, zipcode = zipcodeIN WHERE idaddress = address_IDTmp; ELSE INSERT INTO tbaddress (idperson,idcity,idneighborhood,idstreet,idtypeaddress,number,complement,zipcode) VALUES (person_IDTmp,idcityIN,idneighborhoodIN,idstreetIN,idtypestreetIN,numberIN,complementIN,zipcodeIN); END IF; IF EXISTS (SELECT idperson FROM hdk_tbdepartment_has_person WHERE idperson = person_IDTmp) THEN UPDATE hdk_tbdepartment_has_person SET iddepartment = iddepartmentIN WHERE idperson = person_IDTmp; ELSE INSERT INTO hdk_tbdepartment_has_person (idperson,iddepartment) VALUES (person_IDTmp,iddepartmentIN); END IF; ELSE INSERT INTO tbperson (idtypelogin,idtypeperson,idnatureperson,idtheme,`name`,login, `password`,email,dtcreate,`status`,user_vip,phone_number,cel_phone, branch_number,time_value,overtime) VALUES (idtypeloginIN,idtypepersonIN,idnatureIN,idthemeIN,person_name,loginIN, MD5(passwordIN),emailIN,dtcreateIN,statusIN,user_vipIN,telephoneIN,cellphoneIN, branch_numberIN,time_valueIN,overtimeIN); SET idtmp = LAST_INSERT_ID(); INSERT INTO tbnaturalperson (idperson,ssn_cpf,dtbirth,gender) VALUES (idtmp,ssn_cpfIN,dtbirthIN,genderIN); INSERT INTO tbaddress (idperson,idcity,idneighborhood,idstreet,idtypeaddress,number,complement,zipcode) VALUES (idtmp,idcityIN,idneighborhoodIN,idstreetIN,idtypestreetIN,numberIN,complementIN,zipcodeIN); INSERT INTO hdk_tbdepartment_has_person (idperson,iddepartment) VALUES (idtmp,iddepartmentIN); END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_updateAddress` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_updateAddress`(IN id_person int(11), IN id_city int(11), IN id_neighborhood int(11), IN number char(9), IN complement varchar(45), IN zipcode varchar(11), IN id_typeStreet int(11), IN name_street varchar(100))
BEGIN CALL hdk_updateStreet(id_typeStreet,name_street,@output); SET @id_street = (SELECT @output AS idperson); UPDATE tbaddress SET idcity = id_city ,idneighborhood = id_neighborhood ,idstreet = @id_street ,number = number ,complement = complement ,zipcode = zipcode WHERE idperson = id_person ; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_updateCity` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_updateCity`(IN stateId int(11), IN nameCity varchar(60), OUT insertId int(11))
BEGIN SET @id = (SELECT tbcity.idcity FROM tbcity WHERE tbcity.name = nameCity AND tbcity.idstate = stateId); IF @id IS NULL THEN INSERT INTO tbcity (idstate,`name`) VALUES (stateId, nameCity); SET insertId := LAST_INSERT_ID(); ELSE SET insertId := @id; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_updateNeighborhood` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_updateNeighborhood`(IN cityId int(11), IN nameNeighborhood varchar(100), OUT insertId int(11))
BEGIN set @id = (select tbneighborhood.idneighborhood from tbneighborhood where tbneighborhood.name = nameNeighborhood AND tbneighborhood.idcity = cityId); IF @id IS NULL THEN INSERT INTO tbneighborhood (idcity,name) VALUES (cityId, nameNeighborhood); SET insertId := LAST_INSERT_ID(); ELSE SET insertId := @id; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hdk_updateStreet` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hdk_updateStreet`(IN idTypeStreet int(11), IN nameStreet varchar(100), OUT insertId int(11))
BEGIN SET @id = (SELECT tbstreet.idstreet FROM tbstreet WHERE tbstreet.idtypestreet = idTypeStreet AND tbstreet.name = nameStreet ); IF @id IS NULL THEN INSERT INTO tbstreet (`name`, idtypestreet) VALUES (nameStreet, idTypeStreet); SET insertId := LAST_INSERT_ID(); ELSE SET insertId := @id; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hkd_deleteRequestsForUser` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hkd_deleteRequestsForUser`(IN person_ID int(11))
delete_request:BEGIN DECLARE code_ID VARCHAR(20); DECLARE no_more_rows BOOLEAN; DECLARE loop_cntr INT DEFAULT 0; DECLARE num_rows INT DEFAULT 0; DECLARE requests_cur CURSOR FOR SELECT code_request FROM hdk_tbrequest WHERE idperson_creator = person_ID ; DECLARE CONTINUE HANDLER FOR NOT FOUND SET no_more_rows = TRUE; OPEN requests_cur; SELECT FOUND_ROWS() INTO num_rows; the_loop: LOOP FETCH requests_cur INTO code_ID; IF no_more_rows THEN CLOSE requests_cur; LEAVE the_loop; END IF; CALL delete_request(code_ID,@msg); SET loop_cntr = loop_cntr + 1; END LOOP the_loop; SELECT loop_cntr AS messsage; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
/*!50003 DROP PROCEDURE IF EXISTS `hkd_deleteUserWithoutRequests` */;
/*!50003 SET @saved_cs_client = @@character_set_client */ ;
/*!50003 SET @saved_cs_results = @@character_set_results */ ;
/*!50003 SET @saved_col_connection = @@collation_connection */ ;
/*!50003 SET character_set_client = latin1 */ ;
/*!50003 SET character_set_results = latin1 */ ;
/*!50003 SET collation_connection = latin1_swedish_ci */ ;
/*!50003 SET @saved_sql_mode = @@sql_mode */ ;
/*!50003 SET sql_mode = 'NO_ENGINE_SUBSTITUTION' */ ;
DELIMITER ;;
CREATE PROCEDURE `hkd_deleteUserWithoutRequests`(IN person_ID int(11), OUT msg varchar(100))
delete_user:BEGIN DECLARE num_requests INT; DECLARE num_user INT; SELECT COUNT(*) INTO num_user FROM tbperson WHERE idperson = person_ID ; IF ( num_user = 0 ) THEN SET msg = "User not exists !!!" ; LEAVE delete_user ; END IF; IF NOT EXISTS (SELECT * FROM tbperson WHERE idperson = person_ID AND idtypeperson = 2) THEN SET msg = "Person exists, but is not a user !!!" ; LEAVE delete_user ; END IF; SELECT COUNT(idrequest) INTO num_requests FROM hdk_tbrequest WHERE idperson_creator = person_ID; IF ( num_requests = 0 ) THEN DELETE FROM tbaddress WHERE idperson = person_ID ; DELETE FROM tbnaturalperson WHERE idperson = person_ID ; DELETE FROM tbjuridicalperson WHERE idperson = person_ID ; DELETE FROM hdk_tbdepartment_has_person WHERE idperson = person_ID ; DELETE FROM hdk_tbconfig_user WHERE idperson = person_ID ; DELETE FROM tbperson WHERE idperson = person_ID ; SET msg = "User deleted !!!" ; ELSE SET msg = "User have requests - Not deleted !!!" ; END IF; END ;;
DELIMITER ;
/*!50003 SET sql_mode = @saved_sql_mode */ ;
/*!50003 SET character_set_client = @saved_cs_client */ ;
/*!50003 SET character_set_results = @saved_cs_results */ ;
/*!50003 SET collation_connection = @saved_col_connection */ ;
--
-- Final view structure for view `hdk_viewnotesdata`
--
/*!50001 DROP VIEW IF EXISTS `hdk_viewnotesdata`*/;
/*!50001 SET @saved_cs_client = @@character_set_client */;
/*!50001 SET @saved_cs_results = @@character_set_results */;
/*!50001 SET @saved_col_connection = @@collation_connection */;
/*!50001 SET character_set_client = latin1 */;
/*!50001 SET character_set_results = latin1 */;
/*!50001 SET collation_connection = latin1_swedish_ci */;
/*!50001 CREATE ALGORITHM=UNDEFINED */
/*!50013 SQL SECURITY DEFINER */
/*!50001 VIEW `hdk_viewnotesdata` AS (select `n`.`idnote` AS `idnote`,`n`.`code_request` AS `code_request`,`n`.`idperson` AS `idperson`,`p`.`name` AS `name`,`n`.`entry_date` AS `entry_date`,`n`.`execution_date` AS `execution_date`,`n`.`start_hour` AS `start_hour`,`n`.`finish_hour` AS `finish_hour`,`n`.`minutes` AS `minutes`,`n`.`idtype` AS `idtype`,`n`.`IND_CHAMADO` AS `IND_CHAMADO`,`n`.`ip_adress` AS `ip_adress`,`n`.`public` AS `public`,`n`.`hour_type` AS `hour_type`,`n`.`service_value` AS `service_value`,`n`.`callback` AS `callback`,`n`.`description` AS `description` from (`hdk_tbnote` `n` join `tbperson` `p`) where (`p`.`idperson` = `n`.`idperson`)) */;
/*!50001 SET character_set_client = @saved_cs_client */;
/*!50001 SET character_set_results = @saved_cs_results */;
/*!50001 SET collation_connection = @saved_col_connection */;
--
-- Final view structure for view `hdk_viewrequestdata`
--
/*!50001 DROP VIEW IF EXISTS `hdk_viewrequestdata`*/;
/*!50001 SET @saved_cs_client = @@character_set_client */;
/*!50001 SET @saved_cs_results = @@character_set_results */;
/*!50001 SET @saved_col_connection = @@collation_connection */;
/*!50001 SET character_set_client = latin1 */;
/*!50001 SET character_set_results = latin1 */;
/*!50001 SET collation_connection = latin1_swedish_ci */;
/*!50001 CREATE ALGORITHM=UNDEFINED */
/*!50013 SQL SECURITY DEFINER */
/*!50001 VIEW `hdk_viewrequestdata` AS (select `req`.`code_request` AS `code_request`,`req`.`expire_date` AS `expire_date`,`req`.`entry_date` AS `entry_date`,`req`.`flag_opened` AS `flag_opened`,`req`.`subject` AS `subject`,`req`.`idperson_owner` AS `idperson_owner`,`req`.`idperson_creator` AS `idperson_creator`,`cre`.`name` AS `name_creator`,`cre`.`phone_number` AS `phone_number`,`cre`.`cel_phone` AS `cel_phone`,`cre`.`branch_number` AS `branch_number`,`req`.`idperson_juridical` AS `idcompany`,`req`.`idsource` AS `idsource`,`req`.`extensions_number` AS `extensions_number`,`source`.`name` AS `source`,`req`.`idstatus` AS `idstatus`,`req`.`idattendance_way` AS `idattendance_way`,`req`.`os_number` AS `os_number`,`req`.`serial_number` AS `serial_number`,`req`.`label` AS `label`,`req`.`description` AS `description`,`comp`.`name` AS `company`,`stat`.`user_view` AS `status`,`rtype`.`name` AS `type`,`rtype`.`idtype` AS `idtype`,`item`.`iditem` AS `iditem`,`item`.`name` AS `item`,`serv`.`idservice` AS `idservice`,`serv`.`name` AS `service`,`prio`.`name` AS `priority`,`prio`.`idpriority` AS `idpriority`,`inch`.`ind_in_charge` AS `ind_in_charge`,`inch`.`id_in_charge` AS `id_in_charge`,`resp`.`name` AS `in_charge`,`prio`.`color` AS `color`,`pers`.`name` AS `personname`,`pers`.`email` AS `email`,`pers`.`phone_number` AS `phone`,`pers`.`branch_number` AS `branch`,`inch`.`type` AS `typeincharge`,`dep`.`name` AS `department`,`dep`.`iddepartment` AS `iddepartment`,`source`.`name` AS `source_name`,`are`.`idarea` AS `idarea`,`are`.`name` AS `AREA`,(select `reason`.`reason` from `hdk_tbcore_reason` where (`hdk_tbcore_reason`.`idreason` = `req`.`idreason`)) AS `reason`,`req`.`idreason` AS `idreason`,(select `hdk_tbattendance_way`.`way` from `hdk_tbattendance_way` where (`hdk_tbattendance_way`.`idattendanceway` = `req`.`idattendance_way`)) AS `way_name` from ((((((((((((((((`hdk_tbrequest` `req` join `tbperson` `pers`) join `tbperson` `comp`) join `tbperson` `resp`) join `tbperson` `cre`) join `hdk_tbdepartment` `dep`) join `hdk_tbcore_type` `rtype`) join `hdk_tbcore_service` `serv`) join `hdk_tbcore_area` `are`) join `hdk_tbpriority` `prio`) join `hdk_tbcore_item` `item`) join `hdk_tbstatus` `stat`) join `hdk_tbsource` `source`) join `hdk_tbdepartment_has_person` `dep_pers`) join `hdk_tbrequest_in_charge` `inch`) left join `hdk_tbreason` `reason` on((`req`.`idreason` = `reason`.`idreason`))) left join `hdk_tbgroup` `grp` on((`resp`.`idperson` = `grp`.`idperson`))) where ((`req`.`idperson_owner` = `pers`.`idperson`) and (`req`.`idperson_creator` = `cre`.`idperson`) and (`req`.`idstatus` = `stat`.`idstatus`) and (`req`.`idperson_juridical` = `comp`.`idperson`) and (`req`.`idtype` = `rtype`.`idtype`) and (`req`.`idservice` = `serv`.`idservice`) and (`req`.`idpriority` = `prio`.`idpriority`) and (`req`.`idsource` = `source`.`idsource`) and (`req`.`code_request` = `inch`.`code_request`) and (`req`.`iditem` = `item`.`iditem`) and (`dep`.`iddepartment` = `dep_pers`.`iddepartment`) and (`pers`.`idperson` = `dep_pers`.`idperson`) and (`are`.`idarea` = `rtype`.`idarea`) and (`inch`.`id_in_charge` = `resp`.`idperson`) and (`inch`.`ind_in_charge` = 1))) */;
/*!50001 SET character_set_client = @saved_cs_client */;
/*!50001 SET character_set_results = @saved_cs_results */;
/*!50001 SET collation_connection = @saved_col_connection */;
/*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */;
/*!40101 SET SQL_MODE=@OLD_SQL_MODE */;
/*!40014 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS */;
/*!40014 SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS */;
/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
/*!40101 SET CHARACTER_SET_RESULTS=@OLD_CHARACTER_SET_RESULTS */;
/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
-- Dump completed on 2021-01-25 11:07:20